1. Intercultural Outreach Programs Krystal Ostic, Program Coordinator 704-687-7763 ioprograms@uncc.edu http://iop.uncc.edu

2. International Business Programs Are: Custom-designed certificate programs tailored to objectives Interactive American business experiences Focused on academic or professional themes Mix of classroom instruction and experiential learning Concise, high impact, intensive schedules Short (a few days to a few weeks), any time of year For groups of 5 to 50 students or business people

3. Program Design Flexible, yet structured format includes academic, experiential, and cultural components Seminars & Guest Lectures Project Coaching Site/Corporation Visits Executive Dialogues & Discussions Professional Networking Opportunities Cultural & Recreational Activities Business Communication & Management Workshops Community Service

4. Seminars & Guest Lectures Presented by UNC Charlotte Professors and Business Executives Examples Managing and Controlling Risk Global Marketing in the Financial Services Industry How to Implement Change (Management Training) Economic & Political Risks in International Lending Mergers & Acquisitions Contemporary Balance Sheet Management Technique

5. Business Project or Live Case Study An open-ended, investigative, broad, business question Integrates all components into a meaningful and applicable educational experience Primary vehicle for teaching teamwork, critical thinking, globalization, and business concepts Students work in teams Students deliver oral presentations to share conclusions

6. Project Coaching Sessions The project coach, an experienced business executive, works with the students in teams to: Challenge them to develop their vision, clarify their perceptions, and open their minds to new possibilities Stimulate them to think critically, analytically, and creatively about the business concepts and project Engage them in constructive dialog Empower them to change and grow

7. Examples of Project Questions How do I know & measure that a company… – Is achieving optimal earnings? – Is a good corporate citizen? – Is producing the correct product line with adequate quality? How is information technology affecting… – Business models? – Marketing? – Customer service? – Production? How do companies attract & keep… – Customers? – Employees?

8. Examples of Site/Corporation Visits Bank of America Philip Morris Microsoft Solectron The Federal Reserve Wells Fargo Company IBM Duracell BMW Duke Energy

9. Executive Dialogues Discussions with successful, globally-minded executives from local and multi-national corporations and not-for-profit organizations Examples Merrill Lynch, First Vice President for Investments IBM, Project Manager for IBM.COM Bank of America, Charlotte Market President Federal Reserve Bank, VP, Business Development Wells Fargo Corporation, SVP, Intl. Division Duke Power, President

10. Professional Networking Opportunities Examples Charlotte World Trade Association Charlotte Economics Club Charlotte Chamber of Commerce Charlotte World Affairs Council American Society for Training & Development Mayors International Cabinet

11. Examples of Cultural & Recreational Activities Interaction with UNCC Students Professional Sports Events Football, Basketball, Hockey, Baseball, NASCAR Racing Sightseeing Trips Atlanta, Charleston, Washington, Blue Ridge Mountains, Orlando Outdoor Sports and Adventures White Water Rafting, Boating, Skiing, Golf, Horseback Riding, Hiking Cultural Experiences Concerts, Museums, Theater, Nightlife, Lake Cruises

12. Business Communication and Management Workshops Business Communication Workshops Delivering Effective Oral Presentations Cross-Cultural Communication Accent Reduction Business Etiquette Management Workshops Business Ethics Becoming a Flexible Leader Conflict Resolution Preparing Organizations for Change Risk Analysis and Management Examples

13. Community Service and Advocacy An opportunity to experience and reflect upon service and advocacy related organizations and projects Goodwill Industries Habitat for Humanity United Way International House Diversity Council of the Carolinas Crisis Assistance Ministry American Red Cross Examples

14. Examples of Previous Programs Banking, Business & Society Global Business Perspectives Understanding E-Commerce International Business Institute Telecom New Leaders Program Business Communication for Local Government Officials Meeting the Opportunities of a Global Workforce

15. Office of Intercultural Outreach Programs UNC Charlotte Contact Information: Krystal Ostic, Program Coordinator 9201 University City Blvd. Charlotte, NC 28223 Tel.: 704.687.7763 Email: ioprograms@uncc.edu http://iop.uncc.edu