1. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 1 CHAPTER 6 EMPLOYABILITY SKILLS

2. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 2 Chapter 6 Learning Objectives  Define at least 10 terms relating to seeking a career in health care.  Describe the purpose of a professional organization.  List three benefits of membership in a student organization.

3. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 3 Chapter 6 Learning Objectives  List at least three reasons to use parliamentary procedure during an organization meeting.  Identify the use of three motions of parliamentary procedure.

4. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 4 Chapter 6 Learning Objectives  Describe the purposes of the  Job application  Résumé  Portfolio  Interview  Resignation letter

5. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 5 Chapter 6 Learning Objectives  List at least five rules for completing a job application form.  Provide a positive response for at least five questions that may be asked in a job interview.  Complete a job application.

6. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 6 Chapter 6 Learning Objectives  Prepare a résumé or personal data sheet.  Identify the components of a personal budget

7. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 7 Professional Organizations  A group of individuals join together to reach a goal by cooperation and division of tasks among themselves.  Goal of organizational development is to increase worker satisfaction and lead to increased productivity and quality.  The health care worker plays an important part in an organization by setting goals, meeting challenges, and implementing ideas.

8. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 8 Student Organizations Provide a means to learn the behavior and skills needed to succeed in school, on the job, and as citizens Provide a means to learn the behavior and skills needed to succeed in school, on the job, and as citizens  Health Occupations Students of America (HOSA)  SkillsUSA, formerly the Vocational Industrial Clubs of America (SkillsUSA–VICA)

9. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 9 SkillsUSA

10. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 10 Health Occupations Students of America (HOSA)

11. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 11 Parliamentary Procedure  Set of rules for conducting a meeting in an organized and efficient manner  Robert's Rules of Order  Parliamentary procedure maintains a sense of order during meetings and ensures that all members have a chance to participate equally.

12. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 12 Agenda

13. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 13 Career Choice Considerations

14. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 14 Application  A letter of application requests a chance to apply for a position.  Should be brief  Often used to determine which candidates get interviews

15. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 15 Application Guidelines

16. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 16 Résumé  The résumé is a personal data sheet that provides additional information not found on the application.  The résumé should include  Educational and work experience  Skills  Achievements  Other activities

17. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 17 Résumé  The résumé should be  Typed on good-quality paper  Free of errors  Concise  Applicant should take at least three copies of the résumé to the job interview.

18. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 18 Personal Portfolio  Portfolio  Includes samples of a person’s work, achievements, and experiences  The portfolio includes  Résumé  Writing sample  List of skills  May also include verification of participation in community or volunteer projects

19. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 19 Interview  Provides the employer a chance to evaluate the applicant  Provides the applicant an opportunity to find out more about the job and employer  Applicant should prepare for an interview by  Anticipating questions  Forming answers that are clear and concise

20. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 20 Interview Questions

21. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 21 Behavior-Based Interview  Prospective employee is asked to describe a specific situation from the past that demonstrates traits such as leadership or teamwork.  The goal of behavior-based interview is to predict the future actions of the employee.

22. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 22 Behavior-Based Interview  Techniques of a behavior-based interview questions include  SHARE  STAR  PAR

23. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 23 SHARE  S – describe a situation  H – describe any obstacles to your actions  A – explain what you did (your actions)  R – describe the results of your actions  E – summarize the outcome with a positive evaluation

24. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 24 STAR  S – describe the situation  T – describe the tasks you were asked (or asked) to do  A – describe your actions that demonstrated leadership or teamwork  R – describe the results of your actions

25. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 25 PAR  P – describe the problem or task  A – describe the actions you took to solve the problem  R – describe the results of your actions

26. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 26 Guidelines for the Interview 1. Know the name of the interviewer and his or her position within the organization. 2. Know about the organization and the position desired. 3. Bring all information regarding References References Social security number Social security number Past employment Past employment Education Education

27. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 27 Guidelines for the Interview 4. Present yourself for the interview in a positive and confident manner. 5. Arrive 5 minutes early for the appointment, not earlier or later. 6. Do not chew gum, eat candy, or smoke before or during the interview. 7. Wear appropriate clothing for the position desired. Be neat and clean.

28. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 28 Guidelines for the Interview 8. Shake hands firmly with the interviewer when introduced. If you must introduce yourself, call the interviewer by title and name. If you must introduce yourself, call the interviewer by title and name. 9. Remain standing until the interviewer asks you to sit down. 10. Place any personal items such as your purse on the floor. Keep a pencil and some paper at hand Keep a pencil and some paper at hand

29. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 29 Guidelines for the Interview 11. Be enthusiastic but not overbearing. Answer all of the questions in a positive manner without criticizing yourself or others. Answer all of the questions in a positive manner without criticizing yourself or others. 12. Think about each question before responding to it. Look at the interviewer when speaking. Look at the interviewer when speaking. 13. After the interviewer has completed his or her questions, ask any questions that remain unanswered for you.

30. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 30 Guidelines for the Interview 14. Thank the interviewer for his or her time. Ask when the decision regarding the position will be known.

31. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 31 Job Satisfaction  One criterion for job satisfaction may be based on the employment opportunity to provide for the wants and needs of life:  Personal budget Gross income/net income Gross income/net income Savings Savings Taxes Taxes Expenses Expenses

32. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 32 Cost-of-Living Budget FIGURE 6-9 A personal budget ensures that money earned will meet the needs of life.

33. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 33 Record of Income and Expenditures FIGURE 6-10 Accurate records for income and expenditures are made easier with written records.

34. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 34 Resignation  It is not advisable to end employment until another job has been secured.  Giving notice of resignation  Depends on level of responsibility of job, but usually is 2 weeks  Provide letter of resignation  Not necessary to give reason for termination

35. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 35 Letter or Resignation FIGURE 6-12 Letter of resignation.

36. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 36 Continuing Education  Continuing education is training, courses, and study that are completed after the health care worker begins to practice.  Continuing education is required for the health care worker to continue to practice or be relicensed in many of the health care professions.

37. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 37 Summary  The purpose of a professional organization is to allow individuals to join together to reach a goal.  Three benefits of membership in a student organization are exchange of information, opportunity to sharpen skills, and development of leadership ability.

38. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 38 Summary  Reasons to use parliamentary procedure during an organizational meeting  Maintain a sense of order  Provide each member a chance to participate  Simplify matters  Motions used in parliamentary procedure  Main  Amendment  Point of order

39. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 39 Summary  The purpose of the job application, résumé, portfolio, interview, and resignation is to find and obtain a job that matches the needs of the employee and employer.

40. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 40 Summary  Five rules for completing a job application  Use black ink.  Check spelling.  Do not leave blanks.  Use positive language.  Provide a reliable contact number.

41. Copyright © 2012, 2007, 2003, 1997, 1991 by Mosby, Inc., an affiliate of Elsevier Inc. 41 Summary  Components of a personal budget  Shelter  Food  Clothing  Transportation  Medical  Dues  Charities  Entertainment  Education  Savings