1. Environmental Management in Barclays Lynn Worthington H/O Retail & Commercial H,S&E February 2008 Environmental Employee Engagement in Barclays Lynn Worthington H/O H,S&E, UK Retail & Commercial Banking

2. Barclays environmental structure Barclays Group Board Group Operational Committee Group Executive Committee Corporate & Group Centre Sustainability Team Global Retail & Commercial Banking Investment Banking & Investment Management Group Chief Executive has overall responsibility Barclays Capital Barclays Global Investors Barclays Wealth Barclaycard UK Retail & Commercial Western Europe Emerging Markets ABSA Both clusters – made up of subsidiary business units – devolved management Structure with dedicated environmental managers (9,000) incl US & Europe (42,000) Environmental champions within the business areas – voluntary roles Team sets strategic direction, supports businesses and manages Group initiatives

3. Environment Manager for UKRB and UKCB Branch Network Local Business Champions Structure UKB Environmental Working Group Lead Regional Champion Area Champions Site Champions Contact Centres Centre Champions Mortgage Loans Services Local Processing Centres Barclays Financial Planning Retail Operations Wing/Floor Champions Role of a Local Champions : support their business area/site and the Environmental Manager in rolling out environmental best practice for the area/site they represent, and contributing to the achievement of group targets

4. Key engagement activities/strategies World Environment Day events Roadshows in conjunction with suppliers and external agencies Climate Care Day Teleconferencing day with Arkadin Month of the Planet / Eco-Fortnight Focused period of communications/activities Newsletters and Intranet sites In house environmental training modules Local Projects / initiatives Top 250 branch awareness programme Switch it off campaigns Reduce your waste competitions (centre v centre) ‘Rough Guide to Saving Energy’

5. Successes / Lessons Learnt Make sure staff understand the bigger picture / company-wide strategy Two way reporting is key – communicate successes up and cascade strategy down Focus on ‘small change – big difference’ Maintain an environmental community – share best practice / ideas Lack of senior management commitment/ buy in is noticed Explain rationale why some ideas are not possible to implement