1. Everything that your customer needs Call Center

2. Call Center services - Show your Customers that you Care Call center helps you to understand your customers queries and solve them, ensuring that they are satisfied with your service. To gain customers trust is the way

3. Outsource – Let Us take care of your customers Outsource call center services to WinBizSolutions. You concentrate on your core business. We will take care of your customers. 3

4.  Inbound call center  Outbound call center  Multilingual call center  Virtual Assistant  CATI  Email & Chat Support Services we provide 4

5. We answer the calls from your customers and give perfect solution for their queries Inbound call center services 5 We also up-sell and cross-sell your products We provide – Order taking, Ticketing, Claim processing services

6. We target the perfect customers and make calls to them to get you more business Outbound call center services 6 We provide – Lead generation, appointment setting, cold calling, telemarketing, customer surveys 24*7*365 offshore call center services

7. Multilingual call center services English is not primary speaking language everywhere. Speaking in customer’s own language helps to convince better. 7 We support - English, French, Portuguese, Dutch, Spanish, German, Italian, Polish, Norwegian, Finnish, Korean, Japanese, Chinese, Arabic and more We speak your customer’s language!!

8. Work on your core project and leave the rest to us. Our virtual assistants manage other aspects of your business Virtual Assistant services 8 Assistance we provide for are Managerial solutions, Technical solutions, Creative solutions A perfect assistant to take of your business worries is what we provide.

9. CATI services We will let you know what customers are thinking about your product or service 9 We collect customer’s feedback by taking the customer’s survey on your products and services to improve the business We provide – CATI, CAPI, CAWI services in 30 plus different languages

10. You receive enormous mails. We reply to each of them to maintain a healthy relationship with your customers Email support services 10 Services we provide – Technical support, up selling and cross selling, shipping information product and after sales query handling Never miss a business or customers because of unread emails. We respond to them all

11. Instant reply to the query is what your customers expects from you Chat support services 11 Quicker the reply happier the customer is. We are available 24 * 7 to listen to your customers Services we provide – Technical chat support, subscriptions, customer win backs, generating leads, up selling and cross selling

12. Thank You We are always here support “YOU” www.winbizsolutionsindia.com 12 to