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Managerial Processes 2 DOSHEM
Technical Skills Technical knowledge and proficiency in special area to accomplish specialized task working with "things" (process or physical objects)
Human skills Ability to work effectively and build cooperative effort among people he leads working with people Respect, Acceptance Motivate
Conceptual skills Formation of ideas, understanding of relationships of the parts to the whole Understanding and analyzing …. Data Entity management Communication and critical thinking
Interpersonal Figurehead Leader Liaison
Figurehead the manager performs symbolic duties as head (of the organization)
Leader role where he/she establishes the work atmosphere and motivates subordinates to act
Liaison the manager develops and maintains webs of contacts outside the organization
Informational Monitor Disseminator Spokesperson
Monitor the manager collects all types of information relevant and useful to the organization
Disseminator where the manager gives other people the information they need to make decisions
Spokesperson the manager transmits information to the outside world
Decisional Entrepreneur Disturbance Handler Resource Allocator Negotiator
Entrepreneur the manager initiates controlled change in the organization to adapt to the changing environment
Disturbance Handler the manager deals with the unexpected changes
Resource Allocator the manager makes decisions on the use of organizational resources
Negotiator the manager deals with other organizations and individuals
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