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Human Resource Management – MGT - 501 Lecture 2 Essential of Management Prof. Dr. Mukhtar Ahmed Virtual University – Pakistan

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Presentation on theme: "Human Resource Management – MGT - 501 Lecture 2 Essential of Management Prof. Dr. Mukhtar Ahmed Virtual University – Pakistan"— Presentation transcript:

1 Human Resource Management – MGT Lecture 2 Essential of Management Prof. Dr. Mukhtar Ahmed Virtual University – Pakistan

2 Dr. Mukhtar Ahmed Today’s Topics  Concepts and Essential of Management  Management and its relationship with HRM

3 Dr. Mukhtar Ahmed Management Manage self Manage self Manage others, and Manage others, and Manage the environment Manage the environment

4 Dr. Mukhtar Ahmed Management - Definition The process of Planning, Organizing, Directing and Controlling organizational resources to achieve organizational goals

5 Dr. Mukhtar Ahmed Functions of Management Controlling Planning Organizing Leading

6 Dr. Mukhtar Ahmed Planning: process used by managers to identify and select appropriate goals and courses of action for an organization. Steps to good planning Steps to good planning 1. Which goals should be pursued? 2. How should the goal be attained? 3. How should resources be allocated?  The outcome of the planning process is the organization’s strategy Planning

7 Dr. Mukhtar Ahmed Planning (cont…..)  A process of formulating goals and developing ways to achieve them  A management function focusing on setting organizational goals and objectives

8 Dr. Mukhtar Ahmed Organizing Organizing: creating the structure of working relationships between employees that best allows them to work together and achieve goals. departments (according to the tasks performed) departments (according to the tasks performed) lines of authority and responsibility lines of authority and responsibility  The outcome of organizing is an organizational structure.

9 Dr. Mukhtar Ahmed Organizing (cont…..)  A management function that deals with what jobs are to be done, by whom, where decisions are to be made, and the grouping of employees

10 Dr. Mukhtar Ahmed Leading Leading: determining direction, stating a clear vision for employees to follow, and helping employees understand the role they play in attaining goals. Leading: determining direction, stating a clear vision for employees to follow, and helping employees understand the role they play in attaining goals. power, influence, vision, persuasion, and communication skills power, influence, vision, persuasion, and communication skills  The outcome of leading is a high level of motivation and commitment

11 Dr. Mukhtar Ahmed Leading (cont….)  The process of using influence to motivate other s to work toward accomplishing goals  A management function concerned with directing the work of others

12 Dr. Mukhtar Ahmed Controlling Controlling: evaluating how well the organization is achieving its goals and taking corrective action to improve performance. Monitor individuals, departments, and the organization to determine if desired performance has been reached. Monitor individuals, departments, and the organization to determine if desired performance has been reached.  The outcome of controlling is an accurate measurement of performance and regulation of efficiency and effectiveness.

13 Dr. Mukhtar Ahmed Controlling (cont….) A management function concerned with monitoring activities

14 Dr. Mukhtar Ahmed The Management Process ORGANIZATIONAL GOALS Planning Leading Controlling Organizing HUMAN RESOURCES INFORMATION RESOURCES PHYSICAL RESOURCES FINANCIAL RESOURCES

15 Dr. Mukhtar Ahmed Organizational Performance Efficiency: A measure of how well resources are used to achieve a goal Efficiency: A measure of how well resources are used to achieve a goal “Doing Things Right” Effectiveness: A measure of the appropriateness of the goals chosen (are these the right goals?), and the degree to which they are achieved Effectiveness: A measure of the appropriateness of the goals chosen (are these the right goals?), and the degree to which they are achieved “Doing the Right Things Right”

16 Dr. Mukhtar Ahmed ‘Managing is like holding a dove in your hand. If you squeeze too tight, you kill it. Open your hand too much, you let it go’ - T. Lasorda

17 Dr. Mukhtar Ahmed Manager ?? Let’s discuss who performs the functions of management

18 Dr. Mukhtar Ahmed Manager Individuals in an organization who direct the activities of others

19 Dr. Mukhtar Ahmed Manager Someone who participates in the management process by planning, organizing, leading, or controlling the organization's resources

20 Dr. Mukhtar Ahmed Manager The people responsible for supervising the use of an organization’s resources to meet its goals Someone who participates in the management process by planning, organizing, leading, or controlling the organization's resources

21 Dr. Mukhtar Ahmed QualityCost Customer Satisfaction Keep three balls rolling …

22 Dr. Mukhtar Ahmed Managerial Skills Conceptual skills  The ability to analyze and diagnose a situation and distinguish between cause and effect Human skills  The ability to, understand, alter, lead, and control the behavior of other individuals and groups Technical skills  The specific knowledge and techniques required to perform an organizational role

23 Dr. Mukhtar Ahmed Levels of Management What are different levels of management? Let’s discuss!

24 Dr. Mukhtar Ahmed Top Managers Middle Managers First-line Managers Levels of Managers

25 Dr. Mukhtar Ahmed Managerial Skills & Managerial Level Conceptual Skills Interpersonal Skills Technical Skills Top manager Middle manager First-line manager

26 Dr. Mukhtar Ahmed Managerial Roles 1. Interpersonal Roles 2. Informational Roles 3. Decisional Roles

27 Dr. Mukhtar Ahmed BASIC MANAGERIAL ROLES AND SKILLS Interpersonal roles Interpersonal roles figurehead attends activities to represent the organization; figurehead attends activities to represent the organization; leader encourages employees to improve productivity and shows them how to do it; leader encourages employees to improve productivity and shows them how to do it; liaison coordinates the activities of two or more people, groups of people, or organizations. liaison coordinates the activities of two or more people, groups of people, or organizations.

28 Dr. Mukhtar Ahmed BASIC MANAGERIAL ROLES AND SKILLS Informational roles Informational roles monitor actively seeks information that may be of value to the organization; monitor actively seeks information that may be of value to the organization; disseminator transmits information to others in the organization; disseminator transmits information to others in the organization; spokesperson transmits information about the organization to people outside the organization. spokesperson transmits information about the organization to people outside the organization.

29 Dr. Mukhtar Ahmed BASIC MANAGERIAL ROLES AND SKILLS Decisional roles Decisional roles entrepreneur develops new ideas and initiates changes in the organization; entrepreneur develops new ideas and initiates changes in the organization; disturbance handler handles problems that arise such as strikes, copyright infringements, and energy shortages; disturbance handler handles problems that arise such as strikes, copyright infringements, and energy shortages; resource allocator determines who should receive the available resources and who should have access to the manager's time; resource allocator determines who should receive the available resources and who should have access to the manager's time; negotiator represents the organization in a negotiation setting such as collective bargaining for a union contract or developing an agreement with a consultant. negotiator represents the organization in a negotiation setting such as collective bargaining for a union contract or developing an agreement with a consultant.

30 Dr. Mukhtar Ahmed Remember! It’s not enough to know about managing… you need to be prepared to do it!

31 Dr. Mukhtar Ahmed

32 Managing People All managers must be concerned with activities like…. Staffing (hiring and firing) Retention (motivating people) Development (encourage & train) Adjustment (alternative arrangements) Managing change (burning issue of today)

33 Dr. Mukhtar Ahmed Management & HRM HR is part of Management!

34 Dr. Mukhtar Ahmed HR Professionals’ Responsibilities Establish HRM procedures Develop/choose HRM methods Monitor/evaluate HRM practices Advise/assist managers on HRM- related activities

35 Dr. Mukhtar Ahmed Productivity (increasing performance) Operations (cohesive linking) Relationships (between diff. levels of mgt / dept) Conflict (help handling conflict) Stress (managing stress) Reward systems (help motivate people) HRM can help manage…

36 Dr. Mukhtar Ahmed Effective HRM Effective HRM Effective Organization Effective Organization

37 Dr. Mukhtar Ahmed Let’s Stop it here !

38 Human Resource Management – MGT Lecture 2 Essential of Management Prof. Dr. Mukhtar Ahmed Virtual University – Pakistan


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