1Human Resource Management – MGT - 501 Lecture 2Essential of ManagementProf. Dr. Mukhtar AhmedVirtual University – Pakistan
2Today’s Topics Concepts and Essential of Management Management and its relationship with HRM
3ManagementManage selfManage others, andManage the environment
4Management - Definition The process of Planning, Organizing, Directing and Controlling organizational resources to achieve organizational goals
5Functions of Management ControllingPlanningOrganizingLeading
6PlanningPlanning: process used by managers to identify and select appropriate goals and courses of action for an organization.Steps to good planning1. Which goals should be pursued?2. How should the goal be attained?3. How should resources be allocated?The outcome of the planning process is the organization’s strategy
7Planning (cont…..)A process of formulating goals and developing ways to achieve themA management function focusing on setting organizational goals and objectives
8OrganizingOrganizing: creating the structure of working relationships between employees that best allows them to work together and achieve goals.departments (according to the tasks performed)lines of authority and responsibilityThe outcome of organizing is an organizational structure.
9Organizing (cont…..)A management function that deals with what jobs are to be done, by whom, where decisions are to be made, and the grouping of employees
10LeadingLeading: determining direction, stating a clear vision for employees to follow, and helping employees understand the role they play in attaining goals.power, influence, vision, persuasion, and communication skillsThe outcome of leading is a high level of motivation and commitment
11Leading (cont….)The process of using influence to motivate other s to work toward accomplishing goalsA management function concerned with directing the work of others
12ControllingControlling: evaluating how well the organization is achieving its goals and taking corrective action to improve performance.Monitor individuals, departments, and the organization to determine if desired performance has been reached.The outcome of controlling is an accurate measurement of performance and regulation of efficiency and effectiveness.
13Controlling (cont….)A management function concerned with monitoring activities
14The Management Process ORGANIZATIONALGOALSPlanningLeadingControllingOrganizingHUMAN RESOURCESINFORMATION RESOURCESPHYSICAL RESOURCESFINANCIAL RESOURCES
15Organizational Performance Efficiency: A measure of how well resources are used to achieve a goal“Doing Things Right”Effectiveness: A measure of the appropriateness of the goals chosen (are these the right goals?), and the degree to which they are achieved“Doing the Right Things Right”Managers are key components to organizational performance. It is a managers responsibility to choose the correct output goals and then try to minimize the input of resources to attain the same output goal.Efficiency and Effectiveness are key terms to understand when talking about organizational performance.Efficiency – doing things right! (produce 1000 z widgets (when the customer wanted x) at a low cost)Effectiveness –doing the right things right. (produce X widgets at a low cost)Refer to figure 1-1 pg. 6Organizations are more effective when managers choose the correct goals and then achieve them.
16‘Managing is like holding a dove in your hand ‘Managing is like holding a dove in your hand. If you squeeze too tight, you kill it. Open your hand too much, you let it go’- T. Lasorda
17Let’s discuss who performs the functions of management Manager ??Let’s discuss who performs the functions of management
18ManagerIndividuals in an organization who direct the activities of others
19ManagerSomeone who participates in the management process by planning, organizing, leading, or controlling the organization's resources
20ManagerThe people responsible for supervising the use of an organization’s resources to meet its goalsSomeone who participates in the management process by planning, organizing, leading, or controlling the organization's resources
21Keep three balls rolling … QualityCostCustomer Satisfaction
22Managerial Skills Conceptual skills Human skills Technical skills The ability to analyze and diagnose a situation and distinguish between cause and effectHuman skillsThe ability to, understand, alter, lead, and control the behavior of other individuals and groupsTechnical skillsThe specific knowledge and techniques required to perform an organizational role
23What are different levels of management? Let’s discuss!
24Levels of ManagersTop ManagersMiddle ManagersFirst-line Managers
27BASIC MANAGERIAL ROLES AND SKILLS 1Interpersonal rolesfigurehead attends activities to represent the organization;leader encourages employees to improve productivity and shows them how to do it;liaison coordinates the activities of two or more people, groups of people, or organizations.
28BASIC MANAGERIAL ROLES AND SKILLS 2Informational rolesmonitor actively seeks information that may be of value to the organization;disseminator transmits information to others in the organization;spokesperson transmits information about the organization to people outside the organization.
29BASIC MANAGERIAL ROLES AND SKILLS 3Decisional rolesentrepreneur develops new ideas and initiates changes in the organization;disturbance handler handles problems that arise such as strikes, copyright infringements, and energy shortages;resource allocator determines who should receive the available resources and who should have access to the manager's time;negotiator represents the organization in a negotiation setting such as collective bargaining for a union contract or developing an agreement with a consultant.
30Remember!It’s not enough to know about managing… you need to be prepared to do it!
32Managing People All managers must be concerned with activities like…. Staffing (hiring and firing)Retention (motivating people)Development (encourage & train)Adjustment (alternative arrangements)Managing change (burning issue of today)
33HR is part of Management! Management & HRMHR is part of Management!