1. 1 CCB Process Review

2. Key Players 2 Internal Agency Meeting HR/Payroll Change Control Board (CCB) Agency Change LiaisonHR/Payroll Change Lead Change Request Submit Assign Owner Release Plan Agency-wide CCB Meetings at OSC (ACCB) Review, Accept, Reject

3. Agency Change Liaisons 3 AgencyName AgencyName AgricultureHess, Pamela DPIElam, Ayesha AOCWiggins, Margaret DPSWilliford, Vicky AuditorCannon, Keita ElectionsRussell, Ronda Commerce - DESBeard, Stephanie ITSFrazier, Pam Commerce - DWS NCCCSPhillips, Jane DCRSchnell, Mollie NCSSMBoyce, Connie DENRNorris, Patty OAHLemons, Gayle DHHS OSBMStewart, Shelia DOA OSCDicken, Helen DOIHowell, Lisa OSPShabazz, Charlene DOJGibson, Barbara SOS DOLLipscomb, Nancy TreasurerChalifour, Ruth DORCrawford, Angela WRCBatker, Carol DOTMcCray, Angela HR/Payroll Change Lead: Libby Williams

4. Agency Change Liaison – R & R Agency point of contact for change requests Conduct internal agency meetings or create a process to gather change request from your agency users Complete and send in change request forms Communicate to your agency the status of change requests and the release plans Attend bi-annual update meetings 4

5. HR/Payroll Change Lead - R & R Point of contact for Agency Change Liaisons Maintain repository for CCB documents –HR/Payroll CCB Website contains forms, presentations, release plans –http://www.osc.nc.gov/BEST/change_ control.htmlhttp://www.osc.nc.gov/BEST/change_ control.html Communicate with agencies the status to change requests Organize bi-annual agency CCB update meetings 5

6. Change Request Form - Template 6 Form can be found at: http://www.osc.nc.gov/BEST/support/change_control/Agency_CCB_RequestForm.doc http://www.osc.nc.gov/BEST/support/change_control/Agency_CCB_RequestForm.doc

7. Agency Submission Process 7

8. Change Request Review Considerations 8 CustomizationImpact EffortPriority Accept/Reject