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1 RXQ. 10.4.3 Customer Drop Submitted by Distribution Company Process Flow Diagram Customer Supplier Distribution Company sends Drop Request to Supplier.

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Presentation on theme: "1 RXQ. 10.4.3 Customer Drop Submitted by Distribution Company Process Flow Diagram Customer Supplier Distribution Company sends Drop Request to Supplier."— Presentation transcript:

1 1 RXQ Customer Drop Submitted by Distribution Company Process Flow Diagram Customer Supplier Distribution Company sends Drop Request to Supplier Supplier receives Drop Request 2 Supplier sends Drop Rejection to Distribution Company (??) (??) (??) Account identity confirmed (??) No Yes Distribution Company receives Drop Rejection Distribution Company receives Drop Confirmation 1 Supplier required to send Drop Confirmation to Distribution Company Supplier sends Drop Confirmation to Distribution Company No Yes Document 06-5J

2 2 Customer Distribution Company Customer receives drop confirmation letter(s) Distribution Company sends drop confirmation letter to Customer (??) Distribution Company required to send Drop confirmation letter to Customer (??) No further action required No Yes Customer wants to Rescind Drop No further action required No Customer permitted to Rescind Drop (??) No further action required Yes No Revised 8/ Yes Supplier required to send drop confirmation letter to Customer (??) No further action required Supplier sends drop confirmation letter to Customer (??) No Yes 1 2 RXQ Customer Drop Submitted by Distribution Company Process Flow Diagram Document 06-5J

3 3 Customer Supplier Distribution Company Supplier sends Reinstatement Request to Distribution Company 3 Customer contacts Supplier or Distribution Company to rescind Drop Supplier Customer notifies the Supplier to rescind Pending Drop (??) Customer notifies Distribution Company to rescind Pending Drop and maintain the relationship with this Supplier (??) Supplier receives Reinstatement Confirmation Supplier receives Reinstatement Rejection 4 Distribution Company receives Reinstatement Request Distribution Company sends Reinstatement Rejection to Supplier Account identity confirmed (??) No Yes Distribution Company processes Reinstatement Request and sends Reinstatement Confirmation to Supplier RXQ Customer Drop Submitted by Distribution Company Process Flow Diagram Distribution Company Document 06-5J

4 4 Customer Supplier Distribution Company processes the Customer’s Rescission request (??) 4 Distribution Company sends Reinstatement Request to Supplier (??) Supplier receives Reinstatement Request Account identity confirmed (??) Supplier sends Reinstatement Rejection to Distribution Company No Distribution Company receives Reinstatement Rejection Yes Distribution Company receives Reinstatement Confirmation Supplier required to send Reinstatement Confirmation to Distribution Company Supplier sends Reinstatement Confirmation to Distribution Company Yes No further action required No RXQ Customer Drop Submitted by Distribution Company Process Flow Diagram Document 06-5J


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