1. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 December 9, 2008 Conference Call: 866-740-1260 Access Code: 6339392 Stop Spam Today! Facilitator:Kami Griffiths, TechSoup Presenters:Eytan Urbas, Mailshell Scott Ebert, The Ross Ragland Theater

2. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 Using ReadyTalk Chat & raise hand Mute = *6, Unmute = *7 If you lose your internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join.

3. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 You are being recorded… This seminar will be available on the TechSoup website along with past webinar presentations: –www.techsoup.org/hsc/page9003www.techsoup.org/hsc/page9003 You will receive a link to this presentation, material and links. After the webinar, you can ask follow-up questions in the Virus & Security Forum: –tinyurl.com/5mgpmt

4. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 Facilitator:Kami Griffiths, TechSoup Presenters:Eytan Urbas, Mailshell Scott Ebert, The Ross Ragland Theater Sponsored by: Stop Spam Today!

5. Conference Call: 866-740-1260 Access Code: 6339392 Agenda Introductions Interview Eytan Urbas Interview Scott Ebert Audience Q&A Mailshell promotion About TechSoup

6. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 Today’s Speakers Volunteers Hansen Tom (Mailshell) Matt Palmer & Kevin Lo (TechSoup) Kami Griffiths TechSoup Eytan Urbas Mailshell Scott Ebert The Ross Ragland Theater

7. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392

8. Mailshell Engine Update & ‘LiveFeed’

9. How does Mailshell Keep Up with Spammers? Data Sharing Partnerships LiveReport Traffic Statistics Collaborative Network of End Users OEM Customers Who Share Data

10. SETUP Identify Target Copy Target site Get Phishing Kit Alter Target Site Source Locate and Administer Server to host Reuse existing or create new exploit code Register Domain Name Test Lure ATTACK Start Phishing: Mail, Newsgroups, IM Maintain fraud site Adapt to countermeasures Collection Receipt of customer data Email Logfile on Server Aggregation of Data USE Validate collected data Sell or Use the data -> Identity Theft -> Credit Card Fraud -> Cash theft Phishing Stages of a Phishing Attack

11. Outlook Edition: Product Demo

12. Universal Edition: Product Demo

13. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 The Ross Ragland Theater Photo by Mary Williams Hyde & Larry Murrell musmusic

17. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 Q & A Please raise your hand if you have a question.

18. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 Mailshell Special Offer: December 10 To protect your nonprofit or public library, visit www.techsoup.org tomorrow and request free Mailshell anti-spam software www.techsoup.org –You’ll also receive one year of free updates to keep your protection current –This special offer is available to eligible organizations on 12/10/08 before 5pm Pacific (8pm Eastern) thanks to a generous donation from Mailshell –Also, visit TechSoup to read articles, view resources, and share tips as part of our 6 th annual “Stop Spam Today” campaign

19. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 Continue the Discussion… Additional questions can be answered by posting in the Virus & Security Forum: –tinyurl.com/5mgpmt

20. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 Get the Most Out of TechSoup At TechSoup, you’ll find a range of technology services to help your nonprofit: –Read helpful articles in our Learning Center –Request donated software, hardware, and online services –Join our community forums to learn from your colleagues –Browse upcoming events and conferences

21. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 TechSoup Stock Vendor Partners

22. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 TechSoup Global Network Partners Partners carry TechSoup into 19 countries (outside North America) AustraliaBelgiumBotswanaChile FranceGermanyHong KongHungary IndiaIrelandLuxembourgMexico New ZealandPolandRussia (Pilot)South Africa SpainTaiwanUnited Kingdom

23. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 Thank you to our Webinar Sponsor!

24. Stop Spam Today! Conference Call: 866-740-1260 Access Code: 6339392 For More Information Contact:Kami Griffiths 415-633-9392 kami@techsoup.org www.techsoup.org