1. E-mail English The basics

2. Name FORMAL/NEUTRAL Dear Mr/Mrs/Ms Dupont Dear Mary INFORMAL Hi/Hello Mary Mary,… No name

3. Previous Contact FORMAL Thank you for your e- mail of … Further to your last e- mail I apologise for not getting into contact with you before now INFORMAL Thanks for your e-mail Re your e-mail Sorry I haven’t written for ages…

4. Reason for writing FORMAL I’m writing in connection with … I am writing with regard to In reply to your e-mail Your name was given to me by… INFORMAL Just a short note about … I’m writing about … I got your name from…

5. Attachments FORMAL Please find attached my report on… I’m sending you … as a PDF file INFORMAL I’ve attached… Here is the … you wanted

6. Asking for information FORMAL Could you give me some information about… I would like to know… I would be interested in receiving information on… INFORMAL I’d like to know … Please send me…

7. Requests FORMAL I’d be grateful if you could… I wonder if you could… Thank you in advance for your help in this matter INFORMAL Please could you Could you I’d appreciate your help on this

8. Final Comments FORMAL Thank you for your help. Do not hesitate to contact me again if you require any further information INFORMAL Thanks again for … Let me know if you need anything else… Give me a call if …

9. Close FORMAL I am looking forward to …(ing) Best wishes Regards INFORMAL Looking forward to … (ing) Speak to you soon/ see you soon Best