1. FOR TRAINING USE ONLY Honor – Duty – Respect CTM Training SERIES: Customs AND Courtesies 1 CAO: 22 May 2014

2. FOR TRAINING USE ONLY Honor – Duty – Respect This training is setting us up for success… …so cadet recruits can be successful! 2 The Main Thing… Results –People – Mutual Respect

3. FOR TRAINING USE ONLY Honor – Duty – Respect Purpose Improve skills for building cadet recruit’s ability to succeed through exposure to customs and courtesies during challenge week Demonstrate proficiency in teaching customs and courtesies 3

4. FOR TRAINING USE ONLY Honor – Duty – Respect CTM Mindset – The Big 5 --CTM, Inside Cover-- 4 Embrace culture of training to achieve results and develop people Be “Capital A” accountable – genuinely care for the well- being and success of all other cadets Be trusting and be trustworthy Be a world-class trainer and a world-class trainee Start every interaction with others from a perspective of mutual respect CTM provides practical tips for developing people. It’s universally applicable!

5. FOR TRAINING USE ONLY Honor – Duty – Respect CTM Quick Review Cadet Customs and Courtesies - sources – Blue Book, Chapters 2 - 5 – White Book, Chapter 12 Guided discussion to: –Apply CTM to customs and courtesies training –Align the approach of cadre team Overview 5

6. FOR TRAINING USE ONLY Honor – Duty – Respect Mindset --The Vision-- 6 All cadets must act with respect on and off campus. You’re never “off duty” where respect is concerned. You carry these tenets after graduation and apply them throughout your lives! Price of Admission: Know and adhere to our customs and courtesies! POSITIVE – PROFESSIONAL – PURPOSEFUL – DEMANDING

7. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Expectations-- 7 A positive purpose : –“Our customs and courtesies set us apart!” –“They are important because… »“We show respect to everyone…” »“We maintain a tradition of a formalized culture…” »“We promote esprit de corps through our actions…” Obligation with specificity : –Introduce the reasons and background for our customs and courtesies –“We embrace the responsibility of modeling, teaching and instilling military-style customs and courtesies that support our core values.”

8. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Expectations– (cont.) 8 Leader role: “Model our customs and courtesies at all times…”

9. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Skills-- 9 Model the skill: You will observe your cadre leaders address and interact with each other in a professional and courteous manner!

10. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Skills-- (cont.) 10 Teach rehearsal skills (i.e., how to learn it): –We will introduce customs and courtesies, demonstrate their use, and practice them to the standard. –As we progress through your days as a knob, we will expand your knowledge of specific customs and courtesies to include daily routines and earned class privileges. Price of Admission: Cadre members will be expected to apply their knowledge of the following customs and courtesies:

11. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Skills-- (cont.) 11 Customs: –Daily routines –Formations and special events –Mess Hall and Dining procedures –Inspections –Honors and ceremonies –Cadet privileges Courtesies: –Respect among cadets, faculty and staff –Chain of Command –Greeting and saluting –Situational awareness

12. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Feedback-- 12 Create opportunities for feedback Be professional & respectful; focus on behavior DISCUSS SUGGESTIONS ON NEXT SLIDE Everyone Deserves Feedback

13. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Feedback-- 13 Create opportunities for feedback –“We will create a respectful environment…” –“We will formally practice every day and exercise the tenets at all times…” –“You will carry yourself in a respectful and professional manner…” Be professional & respectful; focus on behavior –“We will make corrections on the spot…” –“We seek to create a campus/community-wide respectful environment and will settle for nothing less…” –We will do a nightly “calibration check” to assess where we stand and look ahead to what’s next…”

14. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Consequences-- 14 Immediate & Purposeful Leader follow up Consequences Always Have A Purpose & Help Develop the Habits/Behavior We Want DISCUSS SUGGESTIONS ON NEXT SLIDE

15. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Consequences-- 15 Immediate & Purposeful –Positive »Use of public and visible praise »Appropriate and proportional rewards »Take advantage of all opportunities to train –Negative »Verbal reprimand »Re-train as necessary »Presentation to cadets in Chain of Command Leader follow up –Ongoing assessment and correction

16. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Growth-- 16 For Challenge Week… It’s all about challenging with purpose… –Goals to stretch: –Homework to improve deficiencies: Small victories instill pride, commitment, and a willingness to strive for more. DISCUSS SUGGESTIONS ON NEXT SLIDE

17. FOR TRAINING USE ONLY Honor – Duty – Respect Applying CTM --Growth-- 17 For Challenge Week… Daily application of our customs and courtesies will ingrain them into who we are as persons and leaders. Live the core values of The Citadel. Develop each cadet into a model for others. A continuous application will form life-long habits and create professional and social confidence!

18. FOR TRAINING USE ONLY Honor – Duty – Respect Take Aways Our price of admission for leadership… Know and model customs and courtesiesKnow and model customs and courtesies We will model what we teach & rehearse again before “going live” in front of cadet recruitsWe will model what we teach & rehearse again before “going live” in front of cadet recruits 18 Results –People – Mutual Respect

19. FOR TRAINING USE ONLY Honor – Duty – Respect Questions and Comments 19