1. Case Study: Hancock Carriers, Inc. Ronald L. Hancock

2. Company Information Hancock Carriers transports power cable, steel and steel products throughout the United States. Hancock Carriers transports power cable, steel and steel products throughout the United States.

3. Company Background Hancock Carriers started in March of 1986 with only one truck. Hancock Carriers started in March of 1986 with only one truck. Currently we have seventeen company trucks with seventeen operators pulling throughout the United States. Currently we have seventeen company trucks with seventeen operators pulling throughout the United States. Hancock Carriers started in March of 1986 with only one truck. Hancock Carriers started in March of 1986 with only one truck. Currently we have seventeen company trucks with seventeen operators pulling throughout the United States. Currently we have seventeen company trucks with seventeen operators pulling throughout the United States.

4. Tracking Idle Time Hancock Carriers started tracking idle time five years ago. Hancock Carriers started tracking idle time five years ago. The company started tracking by means of a satellite tracking system. The company started tracking by means of a satellite tracking system. Idle time was tracked on a weekly basis. Idle time was tracked on a weekly basis. Hancock Carriers started tracking idle time five years ago. Hancock Carriers started tracking idle time five years ago. The company started tracking by means of a satellite tracking system. The company started tracking by means of a satellite tracking system. Idle time was tracked on a weekly basis. Idle time was tracked on a weekly basis.

5. Managing Idle Time We managed our idle time by installing Auxiliary Power Units (APUs). We managed our idle time by installing Auxiliary Power Units (APUs). We programmed our trucks to idle two minutes and then automatically shut off the engine. We programmed our trucks to idle two minutes and then automatically shut off the engine. We managed our idle time by installing Auxiliary Power Units (APUs). We managed our idle time by installing Auxiliary Power Units (APUs). We programmed our trucks to idle two minutes and then automatically shut off the engine. We programmed our trucks to idle two minutes and then automatically shut off the engine.

6. Employee’s Reaction to Idle Time Employee’s reaction to the APUs and the idle time has been minimal. Employee’s reaction to the APUs and the idle time has been minimal. As an incentive, employees gained a non- idle bonus once a quarter. These bonuses were given to drivers who kept very low idle times. As an incentive, employees gained a non- idle bonus once a quarter. These bonuses were given to drivers who kept very low idle times. We have been very successful managing the idle time. We have been very successful managing the idle time. Employee’s reaction to the APUs and the idle time has been minimal. Employee’s reaction to the APUs and the idle time has been minimal. As an incentive, employees gained a non- idle bonus once a quarter. These bonuses were given to drivers who kept very low idle times. As an incentive, employees gained a non- idle bonus once a quarter. These bonuses were given to drivers who kept very low idle times. We have been very successful managing the idle time. We have been very successful managing the idle time.

7. Outcome & Company Savings The company has enjoyed a one half mile gallon increase in fuel mileage which amounts to a total of $100,000 a year. The company has enjoyed a one half mile gallon increase in fuel mileage which amounts to a total of $100,000 a year. Also the company has experienced less wear and tear on the engines resulting in substantially less cost per mile. Also the company has experienced less wear and tear on the engines resulting in substantially less cost per mile. The company has enjoyed a one half mile gallon increase in fuel mileage which amounts to a total of $100,000 a year. The company has enjoyed a one half mile gallon increase in fuel mileage which amounts to a total of $100,000 a year. Also the company has experienced less wear and tear on the engines resulting in substantially less cost per mile. Also the company has experienced less wear and tear on the engines resulting in substantially less cost per mile.

8. Driver’s Response to Auxiliary Power Units At first the drivers rejected the idea. At first the drivers rejected the idea. After the first few drivers used the APUs and began talking with other drivers, they began to accept the idea. After the first few drivers used the APUs and began talking with other drivers, they began to accept the idea. The company has had positive feedback since that time. The company has had positive feedback since that time. At first the drivers rejected the idea. At first the drivers rejected the idea. After the first few drivers used the APUs and began talking with other drivers, they began to accept the idea. After the first few drivers used the APUs and began talking with other drivers, they began to accept the idea. The company has had positive feedback since that time. The company has had positive feedback since that time.

9. Auxiliary Power Units and The Environment The APUs create about 1/10 of the pollution that a truck does when it is idling; therefore, APUs are safer to our environment. The APUs create about 1/10 of the pollution that a truck does when it is idling; therefore, APUs are safer to our environment.