1. IT – SERVICES with FINANCIAL GUARANTEE IT – SERVICES with FINANCIAL GUARANTEE www.belhard.com

2. What we offer If you have not yet an IT-infrastructure (Data Center) we offer you: A future system including all your wishes; A new IT-infrastructure in line with up to date safety demands A monitoring system for total control of all necessary services; Support for the new system to function -24 hours per day, 7 days per week -Highest level of quality and -Under financial guarantees.

3. What we offer If you already have an IT-infrastructure we offer: A high level IT-audit to define -The state of the art of your system, -Identify improvement opportunities -Propose solutions, In short: How make it better; To update the current IT-infrastructure in conformity with all standards of safety and highest availability level; To create a monitoring system, based on Zabbix or Nagios open source systems for total control of IT-infrastructure; To support IT-infrastructure -24 hours per day, 7 days per week -Highest level of quality and -Under financial guarantees.

4. IT-Audit Hardware Support Software Support IT - HousingMonitoring Our support services

5. IT – Audit includes Total audit of all IT-infrastructure components -hardware, software, -security systems, -internet and LAN connections, -business processes; Audit of some part of IT-infrastructure -for example hardware only; Detailed report about audit result: -shortcomings of current system, -solutions, -recommendation for update.

6. Software support includes Project creation, installation, configuring and monitoring of: operation system services (AD, DNS, DHCP, FTP, KMS, NTP, Proxy, etc.); security systems (antivirus, firewall, licensing servers, security LAN and internet connections); data storage systems; data bases (Oracle, MS SQL, MySQL, Sybase); back-up systems (Data Protector); cluster software; virtual infrastructure software (VMware); application servers (Citrix); auto deployment servers (Altiris); monitoring systems (open source systems Zabbix and Nagios).

7. Hardware support includes Project creation, installation, configuring, update, monitoring, licensing and certification, Repair and component replacement of: communication hardware (Cisco, HP, D-link, Zyxel, etc.); data storage libraries; HP server solutions; Firewalls; GSM clocks.

8. IT - Housing Includes support of all Data Center subsystems: - electricity, UPS’s, generators; - ventilation and conditioner systems; - video and access control systems; - security systems; - firefight systems; - communications.

9. Monitoring We offer to create IT-infrastructure monitoring system based on Zabbix or Nagios open source (free) systems for total control of all necessary IT-services and devices. We provide monitoring service 24 hours 7 days per week, and control how your system works. We provide total support service -based on monitoring system results -with highest level of quality and -financial guarantee of its functioning.

10. How does it work Customer with current IT- infrastructure IT-Audit and recommendation for upgrades Customer organizes tender and buys necessary equipment IT – infrastructure is updated to highest availability, security and quality level Conclude service level agreement (SLA) with all supported services, time to solve a problem and other criteria of support service We provide to you high quality support service 24/7 with financial guaranties If through our fault there is some failure then we pay compensation Business risks of customer pass to us

11. Our principles “One window ” system. It means we provide total support service not only of hard- and software but also Data Center subsystems (IT-Housing). We contact with all necessary sub-contractors on behalf of you. High quality service 24/7. We have highly qualified certified support specialists with experience on real IT-projects. Financial guaranties. We are responsible for the quality of our work, functioning of your IT - infrastructure and of business processes based on it. We are ready to bear a financial liability (including missed benefits) as concluded in the Service Level Agreement (SLA).

12. Thanks for your attention!