1. 1Running title of presentation PR/mo/item ID Date www.iso.org International Organization for Standardization FOR HEALTHCARE

2. 2Running title of presentation PR/mo/item ID Date www.iso.org International Organization for Standardization

3. ISO 9001:2008 CERTIFIED HOSPITAL ISO 9001:2008 CERTIFIED HOSPITAL APOLLO HOSPITALS CHENNAI 1 ST HOSPITAL TO BE CERTIFIED ISO 9001:2008 !

5.  ISO 9001: 2008 is an international standard related to Quality Management System,(QMS), applicable to any organization from all types of business sectors and activities. www.taboronline.com

6. ISO 9001:2008 is based on “8”quality management principles (all fundamental to good business practice). When fully adopted, these principles can help improve your organizational performance : Customer focus:organizations depends on their customers, and therefore need to shape activities around the fulfillment of market need Leadership:is needed to provide unity of purpose and direction Involvement of people:creates an environment where people become fully involved in achieving the organization's objectives Process approach:to achieve organizational objectives, resources and activities need to be managed as processes, with an understanding of how the outputs of one process affects the inputs of another System approach to management: the effectiveness and efficiency of the organization depends on a systemized approach to work activities Continual improvement:adopting this as a part of everyday culture is a key objective for an organization Fact based decision-making:effective decisions are based on the logical and intuitive analysis of data and factual information Mutually beneficial supplier relationships: such relationships will enhance the ability to create value.

7. BENEFITS OF ISO 9001:2008 IMPLEMENTATION  Facilitates the organization to become a customer-focused organization.  Increases the effectiveness and efficiency of the organization through continual improvement in systems and products /services quality.  IMAGE ABOUT THE ORGANISATION SHOOTS VERY HIGH AMONG CUSTOMERS www.taboronline.com

8. ISO CERTFICATE HELPS YOU TO GET BETTER IMAGE IN THE EYES OF MODERN EDUCATED PATIENTS, INSURANCE COMPANIES, CORPORATE COMPANIES AND TPA COMPANIES www.taboronline.com

9. PREVIOUSLY ONLY BIG HOSPITALS WERE GRANTED ISO ACCREDITATION BUT NOW EVEN SMALL HOSPITALS ARE ASSESSED, AUDITED AND GIVEN ISO CERTIFICATE www.taboronline.com

10. 10Running title of presentation PR/mo/item ID Date BUILDING A PROFITABLE, WORLD-CLASS ORGANISATION IS THE MOTIVE OF ISO

11. TABOR ISO CERTIFICATIONS PROJECTS ISO 9001:2008CERTIFICATES WITH ASSESSMENT ISO 9001:2008CERTIFICATION WITH ORIENTATION PROGRAM ISO 9001:2008CERTIFICATION WITH ORIENTATION CUM IMPLEMENTATION GUIDANCE OF DOCUMENTS INSIDE HOSPITAL www.taboronline.com

12. ISO ‘ORIENTATION’ INCLUDES Orientation workshop on ISO 9001:2008 principles ◦ By TABOR to selected employees CUM PERSONAL SITE INSPECTION & ONLINE ASSESSMENT Orientation workshop on ISO 9001:2008 principles ◦ By TABOR to selected employees CUM PERSONAL SITE INSPECTION & ONLINE ASSESSMENT

13. STEPS IN IMPLEMENTATION www.taboronline.co m 1-2 DAYS WORKSHOP TO SELECTED EMPLOYEES TO UNDERSTAND ISO SELECTED REPS FROM EACH DEPT WORLD FAMOUS LEAN TOOL- KAIZEN FOR SWOT ANALYSIS GUIDELINES TO DEFINE QUALITY POLICIES OF THEIR PROCESSES AND PROCEDURES GUIDANCE FOR STANDARDISATION OF PROCEDURES, GIVING QUALITY MANUAL APPOINTMENT OF ONE INTERNAL AUDITOR FROM AMONG EMPLOYEES TO DOCUMENT ALL PROCEDURES

14. PROJECTS A ISO 9001:2008CERTIFICATION WITH ASSESSMENT B ISO 9001:2008CERTIFICATION WITH ORIENTATION PROGRAM C ISO 9001:2008CERTIFICATION WITH ORIENTATION CUM IMPLEMENTATION www.taboronline.com ASSESMENT FEE

15. OTHER COSTINGS  CERTIFICATE VALIDITY 3 YRS  MANDATORY ANNUAL SURVEILLANCE AUDITS FOR 2 ND & 3 RD YEAR  SURVEILLANCE FEE RS 10K & ANNUAL ORIENTATION PROGRAM PER YEAR RS 28K  CERTIFICATE VALIDITY 3 YRS  MANDATORY ANNUAL SURVEILLANCE AUDITS FOR 2 ND & 3 RD YEAR  SURVEILLANCE FEE RS 10K & ANNUAL ORIENTATION PROGRAM PER YEAR RS 28K FROM 4 TH YEAR CLIENTs HAVE TO APPLY AFFRESH WITH PREVAILING FEE FOR ISO 9001:2008 ASSESSMENT & AUDIT HOTEL DURING ORIENTATION AND IMPLEMENTATION IS TO BE BORNE BY CLIENTS RS 7K TO BE PAID FOR TRAVEL & CONVEYANCE INCASE OF ORIENTATION/IMPLEMENTATION TAKEN www.taboronline.com

16. Costing to go ISO 9001:2008 CERTIFICATION  Depends from company to company as per assessment  So call us for more details  At 98669 37170