1. 抱怨信的写法 1. 使用固定句型 2. 注意语气适度 3. 问题说明清楚

2. Dear __①I am ______ （ 自我介绍 ）. ② I feel bad to trouble you but I am afraid that I have to make a complaint about________. ③The reason for my dissatisfaction is ______ （ 总体介绍 ）. ④ In the first place, ______ （ 抱怨的第一个方面 ）. ⑤ In addition, ______ （ 抱怨的第二个方面 ）. ⑥ Under these circumstances, I find it ______ （ 感觉 ） to______ （ 抱怨的方面给 你带来的后果）. 常用模板

3. ⑦ I appreciate it very much if you could ______ （ 提出建议和请 求 ）, preferably ______ （ 进一步的要求 ）, and I would like to have this matter settled by ______ （ 设定解决事情最后期限 ）. ⑧ Thank you for your consideration and I will be looking forward to your reply.

4. Dear Sir or Madam ， I am writing to express my dissatisfaction regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient. I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.

5. To solve this problem/improve this, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible. Yours sincerely ， Li Ming

6. 假如你是李华，你购买了一部某外国公司生产的手机，因有质 量问题，要求该公司更换。 请根据下列要点，用英文写一封电子邮件。 要点 1. 问题：手机不响铃，不能发短信； 该产品已售完，无法更换； 型号新，无配件，无法维修。 2. 要求：公司应尽快予以更换。

7. Dear Sir, I’m writing to you for the mobile phone Model 112. Only ten days after I bought it, it didn’t ring and I can’t send messages out. Then I took it to the seller, only to be told that the products of this model had been sold out and I had to wait at least 3 months for a new one. Later I went to the repairman. He said since it was a new model in China, it was impossible to fix it without the right spare parts. I was so desperate on hearing that. In such a situation, I have to require that you send me a new one of the same model within a month. I’ll appreciate it if you can fix it soon since it has really caused great inconvenience. Looking forward to your reply. Yours, Li Hua

8. 1. 使用固定句型 2. 注意语气适度 3. 问题说明清楚