1. ImageTrend Corrections PREA Incident Tracking & Management System
Minnesota Department of corrections

2. Login Everyone BETA URL: https://corrections.beta.imagetrend.com/Elite
Production URL:
Organization ID: MNDOC
Username
Password
Security Release
Changing your password
Org ID = always going to be MN DOC
Best to save/bookmark the URL once you’ve signed in 1 time; as it will save the Org ID in the URL.
Once you save the Organization ID that field will disappear and you will not have to enter it again.
Talk about Username & Password rules.
Talk about White Listing restrictions.
Once they have logged in once – they can change the password by clicking on their name (upper right corner) and choosing Account. Once inside the Account section, click on Account Details (at the top) and they can change their Password. The password rules are also displayed on this screen.

3. Dashboard Everyone Offender Search – NOT role specific Incident Search
Offender ID
First Name
Last Name
Incident Search
Incident ID
Location
Date Range
Returning to the Dashboard
Offender Search will search the OFFENDER list regardless whether the Offender is the Victim, Perpetrator, Reporter or Witness
To get into the incident record – double click anywhere on the line, OR single click on arrow.
To return to the Dashboard – click on the ImageTrend Elite logo in the upper left corner.

4. Navigation & Terminology Everyone
Creating a NEW Incident
Inmate on Inmate
Staff on Inmate
Entering an EXISTING Incident
Dashboard Widget
Incident List page
**MUST start the New Incident with the proper form. You CANNOT change the form type after you have started it. You will need to start over.
Dashboard Widget or Incident list page – double click anywhere on the line OR single click on the arrow to enter the incident.

5. Navigation & Terminology, continued Everyone
Minnesota (user) Level
Enter new incidents
View Existing Incidents
System (admin) level
User management
What you see is all security/permissions based.
MUST be at the Minnesota level in order to enter new incidents

6. Navigation & Terminology, continued Everyone
Tools
Report Writer
Print Report Manager
Community
Help/University
User Name
Account
About Elite (version)
Logout
What you see is all security/permissions based.
Report Writer:
Create New Reports
See Saved Reports
Print Report Manager:
Reports for a single incident:
Inmate Incident
Staff Incident

7. ImageTrend University Everyone
Community
Help/University
Click on the Book to open it:
See articles within each book:

8. ImageTrend University, continued Everyone
Identify Terms by noticing the bold, blue words. Hover on the words and see a definition displayed:

9. ImageTrend University, continued Everyone
Download or print articles for future use by clicking on the print icon in the upper left corner of each article:

10. ImageTrend University, continued Everyone
Search:
Search by:
Click on a screenshot to blow it up:
All Files
All Help Articles
Reference Articles
Troubleshooting Articles

11. Navigation & Terminology, continued Everyone
Inside an Incident:
Section
Panel
Red vs. Blue colors
Validation Score
Panel:  All fields for data entry appear in the panels. When selected, panels open in the center of the screen. The selected panel has bold text. In the data entry section, the panel name appears at the top. 
Section:  Sections are headers containing panels. Selecting a section expands it to view the panels. Additional sections may appear below the last visible section. Scroll down to see all sections. Upon beginning an incident form, the first section and first panel are visible. The selected section has bold text. 
Red vs. Blue: Red Section = something is required for the validation score / Blue Section = nothing required or everything is filled in to satisfy validation score

12. Navigation & Terminology, continued Everyone
Date fields
“Now” button
Power tools
Time fields
Clicking the clock icon = “now” for date/time
Clicking into the field brings up the “Power tool” (mostly for tablet users)
Clicking into the field also allows the user to free-type

13. Navigation & Terminology, continued Everyone
Multi-Select drop down (green arrow)
Single-Select drop down (blue arrow)
Required fields (red arrows)
Single Select = only select 1 option. You must delete (use X) the selected option in order to select another option.
Multi-select = you can select 1 or many. Note, this drop down does not automatically disappear after you choose 1 option. That is because it assumes you may want to choose more than one. Click off of the list for it to disappear.
Required fields = required for Validation score. NOT required for incident to save.

14. Navigation & Terminology, continued Everyone
Field search
Submit & Lock Button
Menu
Attachments
Audit Report
Delete
Field search = key word search based on field name
Submit & Lock button = this Section is completed. Ready for Deb to review. ONLY Deb/Cari can un-lock sections. Be careful with this button.
Menu = Attachments (examples), Audit Report (who changed what), Delete incident (if permissions allow)

15. Creating a New Incident AWO, Watch Commander, OSI, Administrator
Start with Inmate-on-Inmate form
Must be at the Minnesota level
Choose Incident -> Inmate-on-Inmate
Incident:
Details panel
Location panel
Synopsis panel
Submit & Lock button – as you are ready
Some fields & options are different between the Inmate-on-Inmate vs. the Staff-on-Inmate form.
We will start with the Inmate form and come back to the Staff form and point out the differences.
I always start at the top of the form. I work top to bottom, left to right. Then I get in the habit of filling in as much information as I can.
Details:
Unknown Incident Date – defaults to No. If you choose Yes, the field options change.
Location:
Single-select & Multi-select examples
Archibus Lookup button
Synopsis:
Free-type field. Built-in browser spell check.
**Note: This is different than the OSI system.**
Sexual Violence – “hover help” i icon (right side)

16. Creating a New Incident, continued AWO, Watch Commander, OSI, Administrator
Victim Entry:
Victim Lookup – COMS integration
Search Type
**Validated fields
Perpetrator Entry:
Perpetrator Type – defaulted to Offender due to form chosen
Perpetrator Lookup – COMS integration
**Custody Status
Multiple Perpetrators?
Submit & Lock?
COMS integration – search multiple ways.
Pay attention to the Validated fields (ones with red exclamation points). Those are most important. Some are not filled in by COMS. Could be missing data.
Perpetrator – note that it defaulted to “Offender” due to the form we chose. When you choose Staff-on-Offender, it will default to Staff.
**Note Custody Status – it does not default from COMS.
Enter multiple Perpetrators as necessary.
Are you ready to Submit & Lock this panel?

17. Creating a New Incident, continued AWO, Watch Commander, OSI, Administrator
Witness:
Add a Witness
Lookup
Add multiple Witnesses, as necessary
Submit & Lock?
Reporters:
Add Reporter
Add Multiple Reporters, as necessary
Witness:
Add a new witness
Use the Lookup – COMS integration
Pay attention to the Witness Type
Add as many Witnesses as necessary.
**Note – if you select a Staff member as a Witness, after you save the incident only certain people will be able to see that information.
Are you ready to Submit & Lock this panel?
Reporters:
Add a Reporter
Pay attention to the Date Incident was Reported field, Reporting Method and Reporter Type.
Add multiple Reporters, as necessary.
**Note – if you select a Staff member as a Reporter, after you save the incident only certain people will be able to see that information.

18. Creating a New Incident, continued AWO, Watch Commander, OSI, Administrator
Incident Status:
Case In Progress
Case Closed
Save
Close
The incident will auto-save for you as you make changes and before you exit.
You will need to use the “Close” button to actually exit the incident.
You are warned if you try to close the browser tab (not the entire browser, just the tab) that you have un-saved data.

19. Inmate-on-Inmate, Juvenile Incidents AWO, Watch Commander, OSI, Administrator
Juvenile Reporting
Notice field/resource value differences
Notice the new Juvenile Reporting section under the Victim panel.
Notice that once the incident is saved, only users with access to see Juvenile incidents can see that incident.
**If you have a user account setup that does NOT have access to see Juvenile incidents, I would log in and show them what it looks like after you’ve saved the incident.
There are some fields and resources that are different between Adult and Juvenile cases.

20. Staff-on-Inmate Incidents AWO, Watch Commander, OSI, Administrator
Notice field/resource value differences:
On the Perpetrator Detail page – Perpetrator Type = Staff
Perpetrator Search Type = Employee
On the Synopsis section:
Sexual Violence Type
Nature of Incident
Notice no Perpetrator Medical Health or Behavioral Health tab are available
There are differences in fields & resource values between the Inmate-on-Inmate and Staff-on-Inmate forms.
There are also permissions wrapped around the Staff related fields. So if you have a Staff member selected as the Perpetrator, Witness, and/or Reporter – only certain people can see those fields.
You cannot change the Perpetrator Type.
**Make sure you have chosen the correct form BEFORE you enter any detail. You cannot switch forms!
Sexual Violence Type & Nature of Incident are different than Inmate-on-Inmate.

21. Investigations AWO, Watch Commander, OSI, Administrator
Navigate to the Investigation tab on an existing incident
ACISS Number
Reported to Outside Jurisdiction
Internal Investigation Disposition Type – VERY important for reporting!
Other fields
Discuss differences between Elite Corrections and ACISS.
Note that once “Yes” is selected for Reported to Outside Jurisdiction, more fields appear.
Discuss Internal Investigations Disposition Type – VERY important field for reporting purposes. This really drives Deb’s report!
Walk through each field and note that more options appear once yes/no is chosen.
PREA Qualified = Yes/No – only for internal reporting purposes.

22. Investigations, continued AWO, Watch Commander, OSI, Administrator
Sexual Assault Advocacy
Yes/No fields
Not additional field once Yes or No is chosen.
Victim Criminal Notifications
Everything hinges on Victim Incarcerated = Yes
Additional Notifications are under Incident/Review
Submit & Lock as you are ready

23. Retaliation Monitoring AWO, Watch Commander, OSI, Administrator
Under the Retaliation Monitoring section:
Victim Monitoring
30, 60, 90 day
Witness Monitoring
Reporter Monitoring
DO NOT Submit & Lock until ALL monitoring entries are made.
Add monitoring every 30, 60 and 90 days for the Victim, Witness(es) and Reporter(s).
Each monitoring has multiple fields to enter.
Report will be ed as a reminder if you have NOT filled out the 30, 60, 90 day monitoring records.

24. Review (SART) AWO, Watch Commander, OSI, Administrator
Under the Incident – Review section:
These are questions to be answered at the monthly SART meeting.
Note the Victim Incarcerated at the bottom:
If Yes is chosen – additional Victim Notifications come up.
These Victim Notifications are different for Staff vs. Inmate Perpetrators.

25. Medical Documentation Medical
Start at the Incident List page or the Dashboard widgets
Find an existing Incident
Note read-only fields vs. editable fields
Navigate to the Medical Health section:
**START with the “Everyone” slides above.
**NOTE: Have a pre-defined user that has limited permissions already picked out to use for the training.
Medical Staff will NOT have the ability to create NEW incidents. They will always start from an existing incident.
Because Medical Staff may not know what role the person that is in front of them played in the incident (Victim, Perpetrator, Witness, Reporter, etc.) – it may be easiest to search for that person on the Dashboard Widget.
Medical Staff can also search for an incident on the Incident List Page.
Note that you can VIEW quite a bit of information within the incident. However, most of the details are locked and you cannot edit them.
Remind users that once you choose “Yes” for a field, additional fields may appear.
Remind users about required fields.

26. Medical Documentation, continued Medical
Perpetrator Medical Health
One row for each Perpetrator
Note that there is one row for each Perpetrator entered by the AWO, Watch Commander, OSI or Administrator that started the incident.
Some fields may have asterisks in them. That means that there is a Staff member in there and you do not have permissions to see that data.

27. Medical Documentation, continued Medical
SAFE/SANE Exam
Choose “Yes” or “No” and see additional fields
Save & Lock as you are ready

28. Behavioral Health Documentation Behavioral Health
SAFE/SANE Exam
Choose “Yes” or “No” and see additional fields
Save & Lock as you are ready

29. Behavioral Health Documentation, continued Behavioral Health
Start at the Incident List page or the Dashboard widgets
Find an existing Incident
Note read-only fields vs. editable fields
Navigate to the Behavioral Health section:
Victim Behavioral Health
**START with the “Everyone” slides above.
**NOTE: Have a pre-defined user that has limited permissions already picked out to use for the training.
Behavioral Health Staff will NOT have the ability to create NEW incidents. They will always start from an existing incident.
Because Behavioral Health Staff may not know what role the person that is in front of them played in the incident (Victim, Perpetrator, Witness, Reporter, etc.) – it may be easiest to search for that person on the Dashboard Widget.
Behavioral Health Staff can also search for an incident on the Incident List Page.
Note that you can VIEW quite a bit of information within the incident. However, most of the details are locked and you cannot edit them.
Remind users that once you choose “Yes” for a field, additional fields may appear.
Remind users about required fields.

30. Behavioral Health Documentation Behavioral Health
Perpetrator Behavioral Health
One row for each Perpetrator
Clicking on the row will pop open a modal with the data points required.
Navigate into each Perpetrator.
Notice the red exclamation point – they are missing validated data points.

31. Behavioral Health Documentation, continued Behavioral Health
Navigate to the Perpetrators, Risk Assessment section.
Note: One row for each Perpetrator
Clicking on the row will open a modal with the required data points
Navigate into each Perpetrator.
Notice the red exclamation point – they are missing validated data points.

32. Behavioral Health Documentation, continued Behavioral Health
Notice differences between Staff-on-Inmate and Inmate-on-Inmate incident field options.
Submit & Lock as you are ready.