1. The centralisation of load Control:
optimising the cost saving benefits
 and overcoming the challenges
Nick Yeadon 
Air Dispatch
Created by Jiri Krakora

2. A short History of load control
Generation 1 (Pre 1980’s)
Totally manual process
Long training process
Lots of data held in the Load Controllers head
Messaging sent manually
Maximum output of about 10 load sheets in an 8 hour shift.
Created by Jiri Krakora

3. A short History of load control
Generation 2 (1980’s late 1990’s)
Introduction cryptic systems
DOS Based
Complicated entry codes
Automated messaging
Down line stations connected.
Maximum output of about 25 load sheets in an 8 hour shift.
Created by Jiri Krakora

4. A short History of load control
Generation 3 ( )
Windows based systems
Drag and drop
Simplified training
Direct data input from stakeholders and systems
Maximum output about 100 load sheets in an 8 hour shift
Introduction of centralisation
Created by Jiri Krakora

5. Why centralise ? Reduced labour costs,
An airline with 50 stations each having 3 daily flights will generate about 50,000 load sheets per year
In a decentralised environment this is a 50 stations each with a minimum of 4 load control staff, probably more. Therefore a minimum of 200 trained staff.
In a centralised environment with a new generation system we currently undertake this workload with 10 staff.
95% reduction of load control staff involved in the product.
You can choose a cost effective location for the CLC hub.
Created by Jiri Krakora

6. Why centralise ? Reduced training costs
Assuming that a decentralised system required a 5 day training course 200 load control staff would require 1000 training days. In the centralised environment the training costs for the 10 staff would total 50 days.
There would however need to be station training for a ramp clearance package which is a single train the trainer package is a single day. This ramp clearance package could be conceivably a CBT self study package.
Approximately % saving on training costs. Excluding the travel and accommodation costs which generate additional savings.
Created by Jiri Krakora

7. Why centralise ? Increased product awareness and dedication
Using the previous scenario of the 50 stations three times daily operation each load controller would average about 250 load sheets per year
In the centralised environment each load controller averages about 5,000 load sheets per year.
Why does this matter?
Created by Jiri Krakora

8. Why centralise ?
Human error is, by far, the most pervasive cause of accidents and incidents in technologically complex systems such as air transportation. ~ section 4.1
Centralisation means far fewer much more experienced staff conducting the safety related function of Load Control.
New Generation systems can take input direct from other operational systems removing the human element.
With 95% less staff involved the monitoring of the staff can be much more intense than would be possible in the decentralised environment.
Created by Jiri Krakora

9. Fuel Savings by PRG CLC – E90
E90 savings
CLC calculation on E90 DATA sheet during JAN09
We saved 3,114 kg, which means 37,368 kg per year.
This is equivalent of 25 flights from HEL to ARN
Created by Jiri Krakora

10. Fuel savings in real terms
On the EM170 / EM190 we had a FYE saving of 37,368 Kgs. (12,510 USG) by July we had increased this to a FYE of Kgs. (32687 USG)
At USD1.7 per USG this is a saving of USD 31,053
At USD4.5 per USG this is a saving of USD 82,200
46 hours of flying at a fuel consumption of 1500Kgs per hour
This study is based on saving on short haul flights on one of the most economical aircraft families in the world.
* this study is based on figures advised to us from Embraer via Finnair.
Created by Jiri Krakora

11. Air Dispatch on time performance
Created by Jiri Krakora

12. What are the Implications of centralization ?
A change in the operational procedures for the airline
Operational Processes need to be rewritten, this will require the input for several departments and probably your CAA.
Reliable communications are required to the stations.
Resistance from the existing staff, particularly if they are going to be outsourced.
Created by Jiri Krakora

13. What are the Implications of centralization ?
How Many Hubs?
Risks from system problems
Risks from Labour problems
Where should you Locate your Hubs?
Created by Jiri Krakora

14. What are the Implications of centralization ?
How should the workload be distributed?
By Aircraft type
By point of origin
By language
By geographical location
Created by Jiri Krakora

15. What are the Implications of centralization ?
Business continuity procedures
They need to take several levels
They need to be regularly tested
Created by Jiri Krakora

16. Thank you for your attention
Nick Yeadon
Managing Director
Air Dispatch
(T) +44 (0)
(E )
Created by Jiri Krakora