1. www.city-link.co.uk

2. Citypack A bag measuring 440mm x 580mm with a top seal. The Citypack will take any item up to 10kg.

3. Linkletter A cardboard wallet with a top seal designed to carry documents up to A3 in size and weighing up to 1kg.

4. Exchange Bag A bag measuring 440mm x 580mm with a top seal. The Exchange bag has been designed for our Exchange 'Swap Out' service and will carry any item up to 10kg.

5. Guidelines for Good Quality Packaging Useful Packaging Tips  Use a rigid box with flaps intact.  Choose the size of the box according to its content. Under- filled boxes are likely to collapse, overloaded ones may burst.  Always use high quality materials for your package. Consider strength, cushioning, and durability.  Choose boxes made of corrugated cardboard, with good quality outer liners.  Wrap all items separately.  Put goods in the centre of a package ensuring they do not touch the sides. Your item should be well cushioned on all sides.  Make use of cushioning materials, to prevent the contents from moving. DO

6. Guidelines for Good Quality Packaging Useful Packaging Tips  Use strapping, when suitable, as a good way to seal and secure your box.  Use strong tape designed for shipping if strapping is not available.  When re-using a box remove all old labels including any old hazardous material indicators.  Ensure liquids are stored in leak-free containers, packed with a lightweight, strong, internal material (for example, Styrofoam) and sealed with a plastic bag. Always remember that bad packaging may cause damage to other items.  Place powders in strong plastic bags, securely sealed and then packed in a rigid box.  Use 'arrow-up' labels for non-solid materials. DO

7. Guidelines for Good Quality Packaging Useful Packaging Tips  Repack your items properly. Many goods are sold in the original manufacturers packaging which may not be suitable for carriage.  Always pack small items in Linkletters or Citypacks as appropriate (for dimensions see City Link Packaging).  Protect your data discs, audio and videotapes with soft cushioning material around each item.  Complete the address label clearly and completely, using capital letters when handwriting labels to improve readability.  Place a duplicate address label inside the parcel. DO

8. Guidelines for Good Quality Packaging Useful Packaging Tips  Use bags made of fabric or cloth.  Consider 'Fragile' and 'Handle with care' labels as a substitute for careful packaging. They are only appropriate for information purposes. DO NOT

9. Contact City Link LTD Registered in England 01080872. Registered office:- City Link Ltd, Coventry Airpark, Siskin Parkway West, Baginton, Coventry, CV3 4PA. http://www.city-link.co.uk