1. © 2013 Deloitte Global Services Limited Growing Markets for Social Impact September 16 th, 2014 Global Public SectorThinking people.

2. Market Mission Leverage Serving unmet needs Solution Economy Time Social Impact Citizen Expectations Education Employment Environment Health Social Services Government Performance Deloitte Global Public Sector Thinking People.2 Opportunity

3. Customer Expectations Serving unmet needs Time Social Impact Deloitte Global Public Sector Thinking People.3 Incumbents 900M people are illiterate worldwide

4. The Khan Academy re-thinks learning Deloitte Global Public Sector Thinking People.4

5. Customer Expectations Serving unmet needs Time Social Impact Deloitte Global Public Sector Thinking People.5 Market Opportunity Incumbents $30B  $60B EdTech marketplace

6. Customer Expectations Serving unmet needs Time Social Impact Deloitte Global Public Sector Thinking People.6 Incumbents 200M people are unemployed worldwide

7. Kiva closes the gap between lenders and borrowers Deloitte Global Public Sector Thinking People.7 Image courtesy of Kiva

8. Customer Expectations Serving unmet needs Time Social Impact Deloitte Global Public Sector Thinking People.8 Market Opportunity Incumbents $5B crowd funding market

9. Impact investing Asset Classes Measurement & Reporting Market Participants Solution Economy Financial return and positive social impact Deloitte Global Public Sector Thinking People.9

10. Financial inclusion Lightweight solutions & social innovation Deloitte Global Public Sector Thinking People. Mobile New ideas & business models Empowered crowd P2P transactions Advanced analytics 10 Big Data Social Media Cloud Personalization & customization Behavioural Insights

11. The Solution Economy PUBLIC VALUE EXCHANGES IMPACT CURRENCIES DISRUPTIVE TECHNOLOGIES NEW BUSINESS MODELS WAVEMAKERS Deloitte Global Public Sector Thinking People.11 MARKETS for SOCIAL IMPACT

12. Implications for government Building the Solution Economy Policies & Legislation Measurement & Reporting Financing Innovative Service Delivery Tax Incentives Hybrid Corporation Structures Procurement Policy Role of Government Payment for Success Crowdfunding Private, Corporate & Institutional Investments Social Impact Bonds Social Enterprises Partnering for Purpose Citizen Engagement Innovative Business Models Disruptive Technologies Prizes & Challenges Measurement & Reporting Standards Independent Verification Impact Assessment (SROI) Advanced Analytics Deloitte Global Public Sector Thinking People.12

13. What type of wavemaker are you? Find out more at solutionrevolutionbook.com Join the revolution. Deloitte Global Public Sector Thinking People.13

14. Paul Macmillan Global Public Sector Leader Email: pmacmillan@deloitte.ca Twitter: @Paul_Macmillan Deloitte Global Public Sector Thinking People.14

15. © 2013 Deloitte Global Services Limited Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte's approximately 182,000 professionals are committed to becoming the standard of excellence. This publication is for internal distribution and use only among personnel of Deloitte Touche Tohmatsu Limited, its member firms, and their related entities (collectively, the “Deloitte Network”). None of the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication.