1. Interviewing Skills2 days Leadership Development3 days Management Development5 days Managing Cultural Diversity1 or 2 days Meeting Procedures2 days Models for Leadership5 days Multi-Cultural Work Sessions – Sensitivity Training1 day MS Power Point 2000 (Basic)2 days MS Windows 98/2000/XP (BasicP1 day MS WORD 2000 (Intermediate)3 days MS Excel 2000 (Basic)3 days Negotiation Skills2 or 3 days Office and Administration Skills (basic)13 days Office and Clerical Skills13 days Office Administration Skills3 days People Management3 days Performance Management2 days Personal Ethics in A Corporate Environment2 days Practical Problem Solving Skills for team Members (Shop floor) 6 hours Presentation Skills2 days Problem Solving Skills for Team Leaders/Members3 days Project Management3 days Problem Solving Cycle1 day Put it in Writing1 day The Personal Assistant1 day Project Management3 days Quality and Core Value Leadership1 day Risk Management2 days Report and Proposal Writing Program2 days Risk Based Management – An Introduction1 day Risk Based Management Facilitators Training10 days Self Confidence Through Assertiveness2 days

2. COURSE NAMEDURATION √ Affirmative Action and the Employment Equity Practitioners Program 2 days AIDS Awareness 2 ½ hours 1 day Asset Management1 day Assessor Training4 days Basic Business Sense3 days Basic Business for the shop floor3 days Business Etiquette and International Protocol3 days Buying and Stock Control10 days Business Presentation Skills Workshop3 days Basic Maintenance2 days Communication Skills2 or 3 days Contract Management1,2 or 3 days Crises Management3 days Customer Care – An Introduction ½ day or 1 day Conflict Management2 days Changing Face of Services in Modern Technologies2 days Change Management2 days Coaching and Mentoring3 days Corporate Governance3 days Customer Relations for Car/Truck Drivers4 hours Disciplinary Procedures2 days Diversity Awareness Session6 hours Development Coaching Workshop2 days Excellent Customer Service – A Mind change5 days Excellence on the Line1 day Finance for Non-Financial Managers3 days Frontline Excellence – Telephone Etiquette1 day Financial Skills (Basic)6 hours Holistic Time Management1 day Inventory Management2 days Introduction to Management3 days

3. Sexual Harassment2 days Small Group Activities2 days Stores Management2 days Sign Language (Basic)2 days Stress Management1 day Supply Chain Management4 days Team Development and Group Dynamics3days Train the Trainer2 days Transformational Risk Management5 days Transformational Leadership5 days Teams that Work1 day Time Management2 days Telephone answering Skills and Customer Service1 day Transportation Management3 days Training Needs Analysis Workshop3 days Work Flow analysis2 days Warehouse Management7 days Woman and Leadership3 days