1. Downloading Your Donated Microsoft Software June 6, 2013

2. Using ReadyTalk Chat and raise hand All lines are muted If you lose your internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join. ReadyTalk support: 800-843-9166 Your audio will play through your computer’s speakers.

3. This seminar will be available on the TechSoup website along with past webinar presentations: www.techsoup.org/community/events- webinars You will receive a link to this presentation, material and links. Twitter hashtag: #techsoup You are being recorded…

4. Downloading Your Donated Microsoft Software With Jim Orr of Microsoft and Gregory Seeley of TechSoup

5. Presenters Becky Wiegand TechSoup Facilitator Interactive Events Producer Assisting with chat: Sarah Hiller, Microsoft and Ale Bezdekian, TechSoup Gregory Seeley TechSoup Supervisor, Client Services Jim Orr Microsoft Senior Product Manager of Worldwide Licensing and Pricing

6. Introducing TechSoup Microsoft Donations Through TechSoup – live walk-through Tour the Volume Licensing Service Center Software Assurance Benefits Q&A Today’s Agenda:

7. TechSoup is part of TechSoup Global, working towards the day when every nonprofit, library, and social benefit organization on the planet has the technology, knowledge, and resources they need to operate at their full potential. Who Is TechSoup?

8. TechSoup is a 501(c)(3) nonprofit organization. As of June 2012, TechSoup served more than 183,000 organizations, distributed more than 9.7 million technology donations, and enabled nonprofit recipients to save more than $3.1 billion in IT expenses in 40 countries around the world. We have 52 donor partners including Microsoft, Adobe, Cisco, and Symantec, and there are currently 469 technology donations available through the TechSoup catalog.

10. Have you requested Microsoft donations through TechSoup before? Participant Poll

11. Introduction to Microsoft Donations Through TechSoup Gregory Seeley of TechSoup

12. The Microsoft Program Through TechSoup Microsoft is our most generous partner, but also has the most complicated program An organization can request up to 50 licenses from ant 10 of the 53 Title Groups, and up to 5 server licenses in a 2-year cycle. An organizations cycle begins with the first Microsoft request they place after July 27, 2011

13. Some More Important Information There is no limit on how many requests may be placed in the 2-year cycle The only limit is quantity Some organizations have multiple locations and they may be eligible to register each; please contact us to see if your organization is eligible if this is your case.

14. And Finally This process is a 4-step one. 1.Request the Microsoft product(s) you desire at TechSoup.org 2.Receive the fulfillment email with the Authorization and License #s and link to Microsoft’s Volume License Service Center 3.Access the VLSC and “download” the ISO image to a disc. 4.Using that disc and the Volume License Key on the VLSC install and activate your product.

33. Your Fulfillment Email Has Arrived!

34. And Here Are Its Key Parts:

35. Have you gone through the process of fulfilling, downloading, and installing software through the VLSC? Participant Poll

36. Do you know what volume licensing is? Participant Poll

37. Microsoft Volume Licensing Service Center (VLSC) Manage Volume Licensing assets in one central location Jim Orr – Sr. Product Manager WWLP – Technology Group Microsoft https://www.microsoft.com/licensing/servicecenter

38. I Got this letter, Now what do I do? What is VLSC? How do I get my software? Welcome

39. What is VLSC? The Volume Licensing Service Center (VLSC) makes managing your licenses simple. You can: Access your licensing information in one location View all agreements or purchases in your organization Easily access a licensing summary that illustrates all entitlements by product and version View all assigned product keys and download products

40. Make sure you have an up-to-date browser installed, such as Microsoft Internet Explorer. Microsoft Internet Explorer You need a valid business email address and a Microsoft Account to register.Microsoft Account The business email address must be the same as that which is listed on your Open order. When you register, the VLSC requires you to validate your business email address by using an invitation email from Microsoft. The business email address is what was provided when you signed a new Open order. Get Started: Here’s What You Need

41. Look and Feel

42. Volume Licensing Service Center https://www.microsoft.com/Licensing/servicecenter/

43. New Look and Feel

44. Downloads and Keys

45. Downloads and Product Keys

46. Descriptions

47. Downloads

48. What's an Ice-O?!?! ISO is a file format that makes it easy to create installation disks. Techsoup.org has excellent information on how to use ISO format

49. Product Keys

50. 1. No Product Key Assigned 2. Retail Products Only 3. No Key Required

51. Software Assurance Benefits

52. Software Assurance Benefits Overview Plan Deploy New Product Versions Use TechNet E-Learning for End Users Office Home Use Program Cold Back-ups for Disaster Recovery Services Software Upgrades E-Learning for End Users Office Home Use Program Cold Backups for Disaster Recovery TechNet Enterprise Licensing Technologies License Mobility Windows Thin PC Windows 7 & 8 Enterprise Windows Virtual Desktop Access Office Multi-Language Pack Office Roaming Use Rights

53. Software Assurance

54. HUP Select Agreement

55. Benefits Summary Reporting

56. HUP Administration

57. Renewing Software Assurance Software Assurance (SA) benefits are good for two years and can be renewed. (Whereas, your software licenses are perpetual and will never expire.) Contact a reseller from the Microsoft Open License for Charities Resellers page.Microsoft Open License for Charities Resellers Conduct a cost/benefit analysis to determine if it is more beneficial to renew SA or request a new donation. – The cost to renew SA is approx. 1/3 the market value of the product – Renewing SA is also a good option if your license limits have been reached Important: Renew before your SA benefits for that product expire.

58. Additional Resources

59. Training Resources VLSC provides a whole range of training at: http://www.microsoft.com/licensing/existing- customers/manage-my-agreements.aspx http://www.microsoft.com/licensing/existing- customers/manage-my-agreements.aspx TechSoup provides an excellent overview of donated benefits at: http://www.techsoup.org/support/articles-and-how- tos/volume-licensing-software-assurance-benefits http://www.techsoup.org/support/articles-and-how- tos/volume-licensing-software-assurance-benefits

60. Q & A Please type your questions in the chat window. Follow-up questions can be posted in the community forum:

61. Microsoft Software Donation Program http://www.techsoup.org/microsoft http://www.techsoup.org/microsoft ISO file articles: – What to Do After Downloading ISO Files from Microsoft What to Do After Downloading ISO Files from Microsoft – Clean Microsoft Windows Installations with ISO Files Clean Microsoft Windows Installations with ISO Files – How to Install Microsoft Software (TechSoup Canada) How to Install Microsoft Software Resources

62. Thank You to Our Webinar Sponsor! ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. For more information: pages.readytalk.com/techsoup.html