1. C H A P T E R. 12 Delivery

2. Slide 2 Nonverbal Communication Communication based on a person’s use of voice and body, rather than on the use of words.

3. Slide 3 Methods of Speech Delivery Manuscript Memory Impromptu Extemporaneous

4. Slide 4 Manuscript Speech A speech that is written out word for word and read to the audience.

5. Slide 5 Impromptu Speech A speech delivered with little or no immediate preparation.

6. Slide 6 Extemporaneous Speech A carefully prepared and rehearsed speech that is presented from a brief set of notes.

7. Slide 7 Impromptu Extemporaneous Little or no immediate preparation Fully prepared, delivered from brief notes

8. Slide 8 Conversational Quality Presenting a speech so it sounds spontaneous no matter how many times it has been rehearsed.

9. Slide 9 The Speaker’s Voice Volume Pitch Rate Pauses Vocal variety Pronunciation Articulation Dialect

10. Slide 10 Volume The loudness or softness of the speaker’s voice.

11. Slide 11 Pitch The highness or lowness of the speaker’s voice.

12. Slide 12 Rate The speed at which a person speaks.

13. Slide 13 Pauses A momentary break in the vocal delivery of a speech.

14. Slide 14 Vocalized Pauses Pauses that occur when a speaker fills the silence between words with vocalizations such as “uh,” “er,” and “um.”

15. Slide 15 Vocal Variety Changes in a speaker’s rate, pitch, and volume that give the voice variety and expressiveness.

16. Slide 16 Pronunciation The accepted standard of sound and rhythm for words in a given language.

17. Slide 17 Articulation The physical production of particular speech sounds.

18. Slide 18 Dialect A variety of a language distinguished by variations of accent, grammar, or vocabulary.

19. Slide 19 The Speaker’s Body Personal appearance Movement Gestures Eye contact

20. Slide 20 Kinesics The study of body motions as a systematic mode of communication.

21. Slide 21 Practicing Delivery 1. Go through your preparation outline aloud to see how it translates into spoken discourse. 2. Prepare your speaking outline. 3. Practice delivering your speech out loud several times. 4. Polish and refine your delivery. 5. Give your speech a dress rehearsal.

22. Slide 22 Preparing for a Question- and-Answer Session Formulate answers to possible questions Practice the delivery of your answers

23. Slide 23 Managing a Question- and-Answer Session Clarify the format Approach questions with a positive attitude Listen carefully Direct answers to the entire audience Be honest and straightforward Stay on track

24. Slide 24