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BOOK MY DREAMS DETINATIONS 1  Spain  Costa Del Sol  Malaga  Canary Island  Tenerife  Lanzarote  Malta  Portugal  Quinta do Lago  Cyprus EUROPE.

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Presentation on theme: "BOOK MY DREAMS DETINATIONS 1  Spain  Costa Del Sol  Malaga  Canary Island  Tenerife  Lanzarote  Malta  Portugal  Quinta do Lago  Cyprus EUROPE."— Presentation transcript:

1 BOOK MY DREAMS DETINATIONS 1  Spain  Costa Del Sol  Malaga  Canary Island  Tenerife  Lanzarote  Malta  Portugal  Quinta do Lago  Cyprus EUROPE  United Kingdom  Lancashire, Eng  Devon, Eng  Staffordshire, Eng  Kent, Eng  Scotland  Wales  Ireland  Greece  Crete

2 DESTINATIONS 2 ASIA  Thailand  Phuket  Koh Samui  Pattaya  Jomtien Beach  Bangkok  Hong Kong  Gold coast  Indonesia  Bali  India  Auli  Goa AFRICA  Egypt  Sharm el Shiekh  Nabq Bay AUSTRALIA  Australia  Palm Cove  Sunshine Coast  Gold Coast  Sydney  Melbourne  Swan Valley  New Zealand  Queenstown

3 DESTINATIONS 3 NORTH AMERICA  USA  Orlando, Florida  Kissimmee, Florida  Daytona, Florida  Las Vegas, Nevada  Grand Bahamas Island  Mexico  Dominican Republic  Canada Collingwood, Ontario Banff, Alberta Whistler, British of Colombia Vancouver, British of Colombia Niagara Falls, Ontario Montreal, Quebec Winnipeg, Manitoba Edmonton, Alberta

4 CONDITIONS (CATCH) 4 NO FOOD/ NO FLIGHT ( The customer only gets accommodation) ADVANCE BOOKING. (The customer needs to book his accommodation 30days in advance) BLACK-OUT PERIOD FROM 15 DECEMBER TO 15 JANUARY. (Customer can’t use vouchers between this time period) EACH BOOKING FEE £ 20. (This is a per booking fee and needs to be paid when the customer calls CS to book his accommodation) 90 MINUTES SEMINAR/TIME SHARE. (A 90 minute presentation must be attended which includes a variation of information, history about the resort, local sites, upgrades and discounted future holidays. Also a physical tour and offers & promotions running at the resort. Customers are under no obligation to buy, book or rent anything that the resort has to offer)

5 5  AGE BETWEEN 23-70 YEARS.  MARITAL STATUS: MARRIED/DEFACTO.  ANNUAL JOINT INCOME £ 20000.  VALID DEBIT/CREDIT CARD

6 REQUIRED INFORMATION 6  CUSTOMER FULL NAME FIRST-MIDDLE-LAST NAME.  HOME P.NO.  DOB  MARITAL STATUS  EMAIL ID  MOBILE NUMBER  ADDRESS: PROPERTY NO. STREET NAME, COUNTY, POST CODE.  DEBIT/CREDIT CARD (only for first three packages)/PAYPAL:  LONG STRING OF NO’S,  NAME APPEARS ON CARD,  EXP. DATE(MM/YY).

7 OTHERS 7  DELIVERY: 14 WORKING DAYS WHICH INCLUDES – WELCOME LETTER, VOUCHERS, TERMS & CONDITIONS.  MODE OF PAYMENT: UPFRONT THROUGH VALID CARD INCLUSIVE OF VAT & DELIVERY CHARGES.

8 Few Points To Remember Customer needs to be aware that he is paying upfront money to Beach Break Holidays. Customer needs to be clearly told that “The voucher is only for accommodation and no food, no flight. However, we can help you to book your flights at best available rates”. Customer cannot be committed about Booking Date Age of the customer needs to be confirmed on the call. Age Limit is 23-80 years old Above 18 but less than 23 years old customer can only be sold if he/she wants to take package for his parents and is aware that he would be charged £20 per night extra for each child and they cannot use voucher on their own and have to travel with somebody who is above 24 and a couple Customers aged between 76-80 will only be sold packages worth £49 and £59 No customer above 80 years old will be sold Beach Break Holidays package 8

9 Few Points To Remember Group bookings not allowed Booking allowed only for 2 Adults n 2 kid (Below 12) Extra charges for extra travelers: Child: 10 GBP per night (mandatory on calls) Adults: 20 GBP per night (mandatory on calls) Email address to be taken on every call 1 Customer needs to be informed that we have used our Indian Facility to charge his/her card. 9


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