1. Certificate in Employability Skills Customer Fulfilment Centre Day 10 Course Conclusion

2. Learning Objectives By the end of this session you will: complete the Tesco application and situational judgement test know about next week understand progression routes complete the programme

3. Situational Judgement Test The customer comes first! If in doubt check with your manager Don’t ignore something that doesn’t seem right Protect your health and safety

4. Next week Personal shoppers – 1 day at Tesco CFC for interview and work sample Loaders – 2 days at Tesco CFC for interview, driving assessment and work sample CDA’s – 1 day at Tesco CFC for driving assessment and interview

5. Progression routes Employment with Tesco Other employment opportunities Further courses with learndirect to enhance your skills and employment options: English, maths and ICT Warehousing and Storage Customer Service

6. Certificate in Employability Skills Customer Fulfilment Centre Day 10 Course Conclusion