1.  Involving Persons with Lived Experience in Homelessness Research Presented by: Cam Stewart, Kaylee Ramage, Darren Mycroft, Michael Firingstoney A COMMUNITY-BASED RESEARCH PROJECT TO PROMOTE THE RIGHTS OF HOMELESS INDIVIDUALS A PARTNERSHIP BETWEEN:FUNDING PROVIDED BY:

2. Context Partnership between the Alberta Human Rights Commission and the Calgary Homeless Foundation Funded by the Human Rights Education and Multiculturalism Fund Aim to recognize and promote the rights of the homeless community and their ability to access and exercise those rights, and to reduce discrimination based on housing status First project of its kind in Canada

3. Context Recognition of the challenges that people experiencing homelessness face when trying to exercise their rights, especially around the logistical barriers of not having a fixed address: No identification No reliable means of communication Not having anywhere to go and therefore always “loitering” Introduction of public behavioral bylaws that criminalize many of the survival activities related to homelessness

4. Context The Housing First approach has been an important step to providing housing for individuals: Social Benefits Economic benefits However, there are limitations to this model: if a person doesn’t feel safe, welcome, or accepted in their new “home” or within their new community, they will not engage with services until they are in crisis If that happens, it can reverse the benefits of the Housing First approach

5. Equity for Homeless Populations What are the inequities experienced by the homeless population?

6. Project Methods Review of existing literature, policies, municipal bylaws, legislation Primary data collection and analysis Focus groups with people with lived experience of homelessness Key informant interviews Community collaboration – with members of the legal/justice system, the health sector, the housing sector, the mental health/addictions sector, and with people with lived experience of homelessness

7. Project Outputs Final Report, with a compilation of some of the areas of need and the areas of progress Recommendations for the future Production of educational and awareness materials Homeless Charter of Rights

8. Project Outcomes  Agencies working with homeless populations will ensure the human rights of their clientele are fully protected, through:  Community capacity building  Civic Participation  Public education and awareness  Institutional and organizational change

9. Importance of Participatory Action Approach Relationship building Finding common issues Realizing every perspective Engagement of multiple stakeholders Empowering those with lived experience to let their voices be heard

10. Involvement of the CHF Client Action Committee (CAC) The CAC is a group of individuals with lived experience of homelessness who meet biweekly to discuss issues important to the homeless community and to give feedback and guidance for research projects Helped with recruitment, data collection, project direction, and will continue to help with implementation

11.  “It’s a bridge between us and them, bridging a major gap. Publicly, there seems to be more publicity of homelessness and not in a negative way. It feels good to do this, it’s part of my life to know [my rights] now.” (Member of the Client Action Committee)  “I’m grateful for the experience, what it has done for me, my knowledge, self-esteem, and resumé. It feels good to be part of the change. It is in increments, but eventually the snowflakes will break the branch.” (Member of the Client Action Committee)  “It’s an honour to be a part of this project. I can see with my own eyes that we are making a difference. I like being part of the change, a positive change.” (Member of the Client Action Committee)

12. Results Multiple barriers to service access across sectors: Discrimination & Stigma Addictions/Mental Health issues Hopelessness Lack of knowledge about services Lack of trust in service providers Limited services available Previous negative experiences Perceived provider ambivalence Program rules (e.g., barred to services) Being unable to self-advocate Barriers related to housing status (e.g., lack of identification, no fixed address, no reliable means of communication)

13.  “A lot of clients have difficulty advocating for their rights because they don’t have the power or the resources… they feel less empowered to speak up for themselves. So even if they feel that they’re being discriminated against… they feel even less able to speak for themselves [because] they are also homeless.” (Justice System Provider)

14.  “I know how to survive on the streets, picking bottles, pushing a cart. But there’s so many laws in place now that you can’t survive on the streets without breaking the law.” (Client)

15. Results Positive principles that are already working to combat these barriers in Calgary: Use of discretion/flexibility in rules Communication and collaboration between service providers/agencies Informing homeless individuals of their rights and helping them advocate Building relationships and trust through outreach Bringing services to the individuals in a way that works for them (rather than waiting for them to try to access services)

16. Promising Practices in Calgary: Health AHS’s ID Clinic and ID Repository Street Outreach & Stabilization (SOS) Team Safeworks Harm Reduction Strategy

17. Promising Practices in Calgary: Police/Bylaw Police and Crisis Team (PACT) Animal & Bylaw Services Partner Agency Liaison (PAL) Team

18. Promising Practices in Calgary: Housing CHF’s Coordinated Access and Assessment CHF’s Case Management Standards Downtown Outreach Addictions Partnership (DOAP) Team The Calgary Drop-In & Rehab Centre’s Victim Peer Support Group

19. Promising Practices in Calgary: Community Safe Communities Opportunity & Resource Centre Pure North S’Energy Foundation’s Optimizing Health Program

20. Audience Participation At your table, take 5-10 minutes to discuss the following questions: What are some initiatives that you are using in your organization that help to increase service access and overcome barriers for homeless individuals? How can positive changes be made to promote the rights of homeless individuals in your organization/sector?

21. Impact Project involved stakeholders from the health, housing/homelessness, mental health, police and bylaw, and justice sectors Relationships between different sectors have been built and strengthened, resulting in a strong collaboration to reach our common goal Change is happening!

22. Call to Action Official Launch of the Homeless Charter of Rights will be in June 2015 Training, education, and informational materials will be available What can you do to help shine a light on inequities?

23. Questions?