1. Repositioning Library Services in Academic and Research Libraries in Nigeria Using Web 2.0 tools Roseline I. Echezona (Ph.D)* Mercy U. Nwegbu (Ph.D)* Helen N. Eke* University of Nigeria, Nsukka*

2. >>> LIBRARY SERVICES Traditional Modern ICT

3. PROBLEM STATEMENT LIBRARY SERVICES To investigate how library services can be repositioned with the advent and utilization of Web 2.0 tools.

4. Main: To appraise the utilization of Web 2.0 tools in repositioning library system services in Nigeria. Specifics: To: Find out the Web 2.0 tools available in libraries Identify areas in libraries where the available Web 2.0 tools are applied. Find out the extent of application of these available Web 2.0 tools in libraries Find out the challenges in using the identified Web 2.0 tools Identify strategies to enhance the challenges in using the identified Web 2.0 tools. OBJECTIVES OF THE STUDY

5. What is Web 2.0? Gabrela (2009) defined web 2.0 as the social use of the web which enables users to collaborate, create content, generate knowledge and share information online. Web 2.0 service Examples: Facebook, Youtube, Flickr, Twitter, Wikipedia, etc.

6. Area of Study: Nigeria Research Design: Descriptive Survey Instrument: Questionnaire 350 questionnaire copies were distributed to librarians that attended academic and research library session of the 2011 NLA National conference, while 297 copies were returned. Method of Data Analysis: Simple percentage and frequency and Mean. RESEARCH METHOD

7. RQ1: What Web 2.0 tools are available in libraries? RESULTS AND DISCUSSION S/NWeb 2.0 Tools %N=297 1Facebook 98.9294 2Blogs 91.9273 3LinkedIn 87.8261 4Youtube 86.8258 5Twitter 85.8255 6Social Bookmarking 84.4252 7Flickr 79.7237 8VOIP tools 58.5174 9Rss feeds 57.2170 10Podcast 56.5168 11Instant Messaging 53.5159

8. RQ2: What Sections are web 2.0 tools applied? RESULTS AND DISCUSSION CONTD... S/NICT ToolsMean Usage in Section AcquisitionsCataloguingCirculation Reference SerialsRemarks 1Facebook2.83840.00000.100002.72732.7374Used Mildly 2Blogs2.71720.00002.82832.69702.6162 Used frequently 3LinkedIn2.44440.00002.53542.45452.3939Mildly used 4Youtube2.53540.00002.66672.58592.4545Mildly used 5Twitter2.38380.00002.51522.4040 Mildly used 6 Social Bookmarking 2.01010.00002.13132.03031.9899Not used 7Flickr2.85860.00003.10102.74752.7376 Used frequently 8VOIP tools2.03030.00002.23232.07072.0909Not used 9Rss feeds1.29290.00001.37371.23231.2020Not used 10Podcast2.48480.00002.83842.42422.3939Mildly used 11Instant Messaging 2.07070.00002.37372.00002.0404Not used

9. RQ3: What Challenges are encountered? RESULTS AND DISCUSSION CONTD... S/NChallengesMeanSD 1Frequent power blackout3.550.72 2Lack of fund3.520.63 3Internet connectivity problems3.320.81 4Lack of affordable technologies3.270.78 5Obsolete equipment3.210.84 6Low ICT skills of staff3.210.79 7Lack of ICT policies3.140.83 8Bureaucratic procedures3.130.80 9Technophobia2.830.96 10Staff resistance to change2.640.95

10. RQ4: What are the strategies for enhancement? RESULTS AND DISCUSSION CONTD... S/NStrategiesMeanSD 1Steady power supply3.760.54 2Training of staff on Web 2.0 skills3.750.48 3Provision of strong Internet bandwidth3.740.53 4Purchase of relevant infrastructures3.720.47 5 Funding of libraries by Federal Government 3.690.65 6Sending library staff out on workshops3.670.64 7User orientation3.660.56 8 Orientation of staff on benefits of Web 2.0 in libraries 3.580.72 10Breaking strong bureaucratic procedures3.440.73

11. . A stable and uninterrupted supply of power is needed to march on with worldwide Web 2.0 development in the libraries. Libraries now exist as place and space. librarians should gain adequate orientation on web 2.0 tools application in library as it will enhance library operations as well as widen the horizon of librarians in this area. CONCLUSION AND RECOMMENDATION

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