2. + Establish trust / Confidence. + Respect + Show appreciation + Maintain a positive attitude + Communication / Reflection + A strong team spirit + Thinking about others

3. Establish trust / Confidence

4. Respect

5. Show appreciation

6. Maintain a positive attitude

7. Communication / Reflection

8. A strong team spirit

9. Thinking about others

10. “A positive culture is flexible to change and adapts to meet the needs of its members in a dynamic and constantly changing world. With the combined energy of all its members, a positive culture can actively pursue the challenges of the future” (BENN, 1998).