1. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Applying and Interviewing for Employment 1Chapter 19 - Chapter 19

2. 1.Understanding application letters 2.Analyzing the interview process 3.Preparing for a job interview 4.Interviewing for success 5.Following up after an interview Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 2Chapter 19 - Learning Objectives

3. Submitting Your Résumé Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 3Chapter 19 -

4. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 4Chapter 19 - Solicited Why You’re Sending It What You’re Sending Benefits of Reading It Unsolicited Application Letters

5. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 5Chapter 19 - Avoid Gimmicky Application Letters Address the Letter to a Real Person Be Clear About What You’re Seeking Show You Understand the Company Application Letter Tips

6. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 6Chapter 19 - Don’t Volunteer Your Salary History Keep It Short—About Three Paragraphs Show Personality But Stay Businesslike Project Confidence, Not Arrogance Application Letter Tips

7. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 7Chapter 19 - Attention Interest Desire Action Using the AIDA Plan

8. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 8Chapter 19 - Résumé Follow-Up

9. Has a decision been made? What will happen next? What is the company’s time frame? Could I follow-up in another week? Can I provide more information? Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Follow-Up Questions 9Chapter 19 -

10. Summary of Discussion Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 10Chapter 19 -

11. Understanding the Interviewing Process Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 11Chapter 19 -

12. Interview Sequence Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 12Chapter 19 - 123

13. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Group Stress Situational Open-Ended Panel Working Behavioral Structured Types of Interviews 13Chapter 19 -

14. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Interview Media 14Chapter 19 - Phone Email & IM Video Online

15. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 15Chapter 19 - What Employers Seek SuitabilityOrganization Fit Attitudes Personal Style Background Experience Job-Related Traits Education

16. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Preemployment Tests 16Chapter 19 - Language Knowledge and Skills Knowledge and Skills Substance Tests Substance Tests Background Checks Background Checks Integrity Personality Cognition

17. Summary of Discussion Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 17Chapter 19 -

18. Preparing for a Job Interview Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 18Chapter 19 -

19. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 19Chapter 19 - Research the Company Operations Markets Challenges Management

20. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Employer’s Questions The hardest decision you’ve made Your greatest weakness Goals over the next five years What you didn’t like about prior jobs Relate something about yourself 20Chapter 19 -

21. Plan Your Questions Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Demonstrate Understanding Demonstrate Understanding Steer the Discussion Steer the Discussion Evaluate the Opportunity Evaluate the Opportunity Meet Interviewer Expectations Meet Interviewer Expectations 21Chapter 19 -

22. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 22Chapter 19 - Build Your Confidence Personal Value Positive Traits Strengths Preparation

23. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 23Chapter 19 - Polish Your Style Interview Questions Nonverbal Skills Voice Training

24. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 24Chapter 19 - Professional Image Business Attire Personal Grooming Appropriate Behavior

25. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall PreparingTravelingWaiting Your Résumé Support Papers Mobile Phone The Location The Route Travel Time Review Professionalism Courtesy 25Chapter 19 - Be Ready Upon Arrival

26. Summary of Discussion Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 26Chapter 19 -

27. Interviewing for Success Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 27Chapter 19 -

28. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall The Warm-Up Stage 28Chapter 19 -

29. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Questions & Answers 29Chapter 19 -

30. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall The Interview Close 30Chapter 19 -

31. Summary of Discussion Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 31Chapter 19 -

32. Following Up After the Interview Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 32Chapter 19 -

33. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 33Chapter 19 - Types of Messages

34. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 34Chapter 19 - Types of Messages

35. Summary of Discussion Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 35Chapter 19 -

36. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Applying and Interviewing for Employment 36Chapter 19 - Chapter 19

37. Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 37Chapter 19 -