1. Interview Questions

2. Top 10 Interview Questions TOP 10 JOB INTERVIEW QUESTIONS ■ How did you fill downtime at your last job? ■ Tell me about your last performance review. What was mentioned about how you could improve? Any re- occurring themes? ■ Which situations kept you from coming to work on time at your last job? How often did that occur? ■ Describe a recent problem you had with one of your manager's decisions. Listen and then ask, how did you handle it? ■ What about your character makes you a good candidate for this job? ■ Priorities often change suddenly throughout the day. If you are asked to quickly do another task, how does that affect your mood? What if it's the third time before noon? ■ What do you feel is an acceptable amount of days to be absent in a calendar year? ■ How do you handle situations that could cause you to be tardy or absent? ■ How have you responded in the past when you found another employee was stealing? ■ 24/7 operations are like relay races where you take the baton, run with it and then pass it on smoothly. How do you make seamless transitions on shift changes? ■ How have you responded in the past when your replacement calls in sick and a substitute will take over an hour to come in? ■ During the last year, when your replacement hasn’t shown up and your manager asked you to stay late, what percentage of the time have you stayed late? ■ Think about the last time your manager critiqued your work. How did you respond? ■ Give an example of when you did something without being asked. Can you give me another example? ■ Tell me about your most frustrating experience as a __________ (job title). Listen and then ask, how did you handle it?

3. Interview Questions Interview questions for: Any Position Character quality: Dependability ■ Everybody misses work sometimes. What are some legitimate reasons to miss work? ■ If we were to ask your previous supervisor, what would they say about your attendance and job performance? ■ The schedule shows 8, however only 6 coworkers showed up. How does that make you feel? What would you do? ■ Two hours before you are scheduled to arrive at work, you learn weather is going to be bad and traffic will be worse. How do you respond? ■ What outside situations could affect your dependability on the job? ■ How many scheduled days did you miss during the last three months you worked? ■ It's lunch time and a customer needs five minutes of your time. What do you do? ■ What would you do if your car doesn't start? Interview questions for: Any Position Character quality: Initiative ■ If you had a problem and no supervisor was available at the time, how would you handle it? ■ What do you know about our company and products? ■ You are the first one to arrive in your department and you don't have any assigned tasks. What do you do? ■ Your shift ends in 10 min. and you accomplished all your duties. How have you utilized your remaining time in the past?

4. Interview Questions Interview questions for: Any Position Character quality: Honesty ■ What would you do if a delivery driver accidentally left double the number of an item that his company charges us a lot of money for? ■ What is the last thing of value you found?... Then ask, Where?,... What did you do with it? [Does the applicant take advantage of opportunities of the moment or do they have a heart to restore lost items to the owner?] ■ Have you ever suffered for doing what is right? Any regrets? Why were you willing to suffer loss for that? ■ What was the first thing you stole as a child? Did you get away with it? Have you ever made restitution for anything? ■ How have you responded in the past when you found another employee was stealing? Interview questions for: Any Position Character quality: Punctuality ■ Is there anything that will prohibit you from consistently coming to work on time, every day of the week, week after week and putting in a full day's work for full day's pay?

5. Interview Questions Interview questions for: Any Position Character quality: Flexibility ■ Do you like to work in other positions or would you rather not be cross-trained? ■ How have you responded in the past when your replacement calls in sick and a substitute will take over an hour to make it in? Interview questions for: Any Position Character quality: Patience ■ How would you respond if you are orientating a new employee and had to show them something four times? Position: Any Character trait: Orderliness Hiring Questions: ■ What is the difference between neatness and orderliness? ■ What problems are associated with a lack of orderliness? ■ How would you practice orderliness here? ■ What have you observed here that is lacking orderliness?

6. Interview Questions Interview questions for: Any Position Character quality: Discretion ■ Did you ever find out that a fellow employee makes more money than you do? How did you respond? If says no, say: You just found out a fellow employee makes more money than you do. What would you do? Who would you tell? Interviewing questions for: Any Position Character quality: Truthfulness ■ Do you speed when you drive? By how many mph? If they say, no, they're lying. If they say, 20mph or more, they're reckless and/or in too much of a hurry to be thorough.