1. Employability Skills

2. Business Block Letter Format RealCareer® Employability Skills 2 Soft Skill - Communication

3. Benefits of Effective Teamwork Increased performance in work production A bond or sense of camaraderie Job satisfaction Increased creativity Easier to communicate faster Mentorship or learning from one another RealCareer® Employability Skills 3 Soft Skill - Teamwork

4. 8 Characteristics of Effective Teams Have a clear goal Competent, knowledgeable team members Collaborative-honest, open & respectful A unified focus and commitment A results-driven structure High expectations understood by all Support & encouragement from external sources An effective leader working for the good of the team RealCareer® Employability Skills 4 Soft Skill - Teamwork

5. Qualities of an Effective Team Leader Communicator Organizer Confident Respectful Fair Has integrity Influential Delegates Strong facilitator Negotiator RealCareer® Employability Skills 5 Soft Skill - Teamwork

6. 7 Steps to Solving a Problem Effectively RealCareer® Employability Skills 6 Soft Skill – problem-solving

7. Sample Data Collection Worksheet RealCareer® Employability Skills 7 Soft Skill – Use Technology

8. The Priority Matrix RealCareer® Employability Skills 8 Soft Skill – Time Management

9. Common Barriers to Time Management Procrastination Interruptions – cell phone, unexpected visitors Not setting limits Distractions Not prioritizing RealCareer® Employability Skills 9 Soft Skill – Time Management

10. Solutions to Common Barriers to Time Management Use a planner/calendar Learn to say no Finish what you start Prioritize Eliminate time wasters Do it right the first time Prune or unclutter Reward yourself RealCareer® Employability Skills 10 Soft Skill – Time Management

11. Types of Job Interviews RealCareer® Employability Skills 11 Soft Skill – Interviews One-on-One Screening Interview by Telephone Screening Interview in Person Group Panel / Committee Working Interview Behavioral Interview via a Meal Follow Up Informal Structured / Formal

12. Stages of a Job Interview RealCareer® Employability Skills 12 Soft Skill – Interviews Introductory Information Background and Probe Matching Conclusion Follow Up

13. Standard Parts of a Thank You Letter Heading Date Recipient Information Salutation Body Paragraphs Closing and Signature RealCareer® Employability Skills 13 Soft Skill – Interviews

14. What is Motivation? The reason or reasons one has for acting or behaving in a particular way. or The general desire or willingness of someone to do something. RealCareer® Employability Skills 14 Soft Skill – Motivation

15. Characteristics of a Strong Work Ethic RealCareer® Employability Skills 15 Soft Skill – Work Ethic

16. Being an Active Listener….. Maintain eye contact Be still Nod your head Lean toward the speaker Show interest Signal encouragement List for feelings Don’t interrupt Be attentive to nonverbal cues Ask probing questions Reflect Ask appropriate questions Summarize or repeat Clarify RealCareer® Employability Skills 16 Soft Skill – Listening

17. What is Respect? “A feeling of admiring someone or something that is good, valuable, important, etc.” or “A feeling or understanding that someone or something is important, serious, etc., and should be treated in an appropriate way.” www.merriam-webster.com RealCareer® Employability Skills 17 Soft Skill – Respect

18. RealCareer® Employability Skills 18 The Golden Rule Soft Skill – Respect

19. What is Responsibility? "I must do something" always solves more problems than "Something must be done." ~Author Unknown RealCareer® Employability Skills 19 Soft Skill – Responsibility

20. What is Responsibility? “The willingness to accept responsibility for one's own life is the source from which self-respect springs.” ~Joan Didion RealCareer® Employability Skills 20 Soft Skill – Responsibility

21. Key Statistics: In a list of the top ten skills employers want, flexibility comes in 9 th. 91% of HR directors think that by 2018 people will be recruited on their ability to deal with change and uncertainty. 53% of HR directors said that employees’ ability to deal with unanticipated problems is THE key attribute for future business success. Source: Flux Report by Right Management RealCareer® Employability Skills 21 Soft Skill – Flexibility/Adaptability

22. What are some interpersonal skills? RealCareer® Employability Skills22 Soft Skill – Interpersonal Skills

23. Negotiation vs. Mediation Negotiation – discussion aimed at reaching an agreement Mediation - intervention in a dispute in order to resolve it RealCareer® Employability Skills 23 Soft Skill – Negotiation

24. 5-Step Negotiation Process RealCareer® Employability Skills 24 Soft Skill – Negotiation

25. Email Networking Message Template RealCareer® Employability Skills 25 Subject Salutation Body Closing Contact Info Soft Skill – Networking

26. Symptoms of Impatience Hand clenching or tightening Shortness of breath or shallow breathing Muscle tension Restless of fidgeting feet Anger and irritability Anxiety Nervousness Feeling rushed Increased stress Snap decisions RealCareer® Employability Skills 26 Soft Skill – Patience

27. Tips for Managing Impatience: Practice active and/or empathetic listening Count to ten Take deep, slow breaths Focus on relaxing your body, muscle by muscle Slow down Keep your emotions in check Talk yourself out of or through an impatient mindset Practice anger management strategies Take a break and walk away for a few minutes Journal RealCareer® Employability Skills 27 Soft Skill – Patience

28. Top 10 Tips for Effective Presentations: 1.Focus on the audience’s needs 2.Connect with your audience by showing your passion 3.Keep the core message simple 4.Start out strong 5.Make eye contact and smile RealCareer® Employability Skills 28 Soft Skill – Presentation Skills

29. Top 10 Tips for Effective Presentations: 6.Use your voice effectively 7.Include stories to engage your audience 8.Use your body 9.Slow down, relax and breathe 10.End with a strong conclusion RealCareer™ Employability Skills 29 Soft Skill – Presentation Skills

30. Self Confidence is … RealCareer™ Employability Skills 30 Soft Skill – Self-Confidence Self-Confidence = _______ + _______.

31. Self Confidence is … RealCareer™ Employability Skills 31 Soft Skill – Self-Confidence Self-Confidence = Self-Esteem + Self-Efficacy

32. Self Confidence SWOT Analysis RealCareer™ Employability Skills 32 Soft Skill – Self-Confidence Self-Confidence = Self-Esteem + Self-Efficacy

33. Stress Management Techniques Deep breathing Guided imagery Progressive muscle relaxation Physical activity or exercise Time management Talking about it Healthy snacks or nutrition Taking a break or time to recharge RealCareer™ Employability Skills 33 Soft Skill – Stress Management

34. Employability Skills www.realityworks.com