1. Thriving in the First 96 Hours Cindy Murphy Department of Fish & Wildlife Office of Spill Prevention & Response THEY WILL COME…

2.   What Can Happen   Non-Wildlife Volunteer Plan   IC/UC Volunteer Considerations   Thriving In The First 96 hrs.   Resources Outline of Discussion

3. What Can Happen…  Lack of information  Lack of knowledge  Political attention  Media/social networking  Volunteer structure overwhelmed

4. Developed for IC/UC guidance for integration of volunteers into response for missions other than oiled wildlife   Policy/Liability   ICS Roles and Responsibilities   IC/UC Volunteer Use Decision Checklist   Oil Spill Response Volunteer (brochure)   Volunteer messaging   Local gov’t and NGO contact lists   Volunteer Position Matrix Non-Wildlife Volunteer Plan

5. Types of Volunteers Pre-trained volunteers   OWCN Member Organizations   31+ organizations   2000+ volunteers Affiliated volunteers   USCG Auxiliary   DFW Natural Resource Volunteers, State Parks, CERT   Others – i.e. Baykeepers, Surfriders…

6. Spontaneous volunteers   Arrive at response scene, not previously registered or trained, may not be part of an existing emergency management response system Types of Volunteers Public messaging is key

7. Incident Command System Volunteer Unit  In Planning Section  Close coordination with Environmental Unit, Operations, JIC and Command Logistics Section Finance Section Operation Section Planning Section Command Unified Command Volunteer Unit Volunteer Coordinator Resources Unit

8. Volunteer Unit Volunteer Unit Leader   State or Local Gov’t Rep.   IC/UC and PSC Emergency Volunteer Center - Coordinator   Local Gov’t Rep.   Coordinates with the EOC/EVC Non-Government Organization - Coordinator   Local Gov’t or NGO Rep.   Coordinates with NGOs

9. To use or not to use volunteers – UC considerations Consider the following:  Public/political demand  Safety  Local gov’t desire/ability to assist  Task(s)  Training requirements (Safety Officer/Cal OSHA)  Location  Liability

10. Thriving In The First 96 Hrs. Start at the beginning -  Activate State Volunteer Coordinator  Open Volunteer Hotline 800-228-4544  Prepare volunteer messaging  Conduct stand-by notifications for local gov’t volunteer operations/coordinate with LOFR  Monitor the public’s desire to volunteer  Establish Volunteer Unit  Brief UC/Planning

11. Next steps -  Use/highlight pre-trained/affiliated volunteers  Establish volunteer management system  Outreach to NGOs  Identify volunteer tasks/training/locations  Coordinate volunteer tasks/location(s) with local government Thriving In The First 96 Hrs.

12. And beyond -   Launch Samaritan if needed   Volunteer Use Plan folds into IAP   Complete ICS forms as needed   Collect volunteer data   Keep UC/PSC informed

13. Programs   California OES - Disaster Service Worker Volunteer Program   CaliforniaVolunteers   DFW - Volunteer Programs   NRT Volunteer Use Guidelines For Oil Spills, 2012   CNCS MOU - Federal agencies have pre- existing agreement

14.  Samaritan Database   PC and web based   Recruit, engage & coordinate   Post volunteer opportunities

15. Volunteer information will be posted

16.  Brand makes it easy – but identity not lost Follow us on Facebook

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18. Cindy Murphy Volunteer Coordinator 916.324.6250 (w) 916.616.4515 (c) cindy.murphy@wildlife.ca.gov WORKING TOGETHER = SUCCESS