1. A Division of Quantum Communications Advertise to the Most Important People in the World … Your Customers

2. Two Ways to Make More Money 1. Sell to More Customers 2. Sell More to Existing Customers - Business owners often spend to much effort and money trying to sell new customers that they forget to market to the most important people in the world…. THEIR PRESENT CUSTOMERS

3. It’s Your Choice... AGRAVATE your customers with dead air OR MOTIVTE your callers with Advertising- On-Hold

4. Why Play “Dead Air”? Dead Air: Irritates Callers Worries callers about disconnection Creates Quick “Hang Ups” Studies show that 90% of callers put on hold with “dead air” hang up within 40 seconds.

5. Why Play Music? - When customers call, why play them a radio station? - If you’re playing music or nothing at all, you’re losing thousands of dollars. - Tell them about your company and what services you have to offer. - You’d be surprised how little your present customers actually know about: –New Products –New Services

6. Legal Issues –It is actually illegal to play a radio station over the phone system. –ASCAP, BMI, SESAC (music unions) are quick to point out that using copyrighted material without compensation in a run for profit organization is a violation of the law. –These organizations check up on businesses. Fines can be stiff and music license fees can be expensive

7. Advertising-On-Hold With an Advertising-On-Hold System, you can advertise 24 hours a day, 365 days a year. This small investment will last for the lifetime of your business and costs less than one day of newspaper ads. Avoid letting your customers spend good money elsewhere and telling you months later, “Gee, I didn’t know you did that.”

8. What Advertising-On-Hold can do: Introduce New Products and Services Offer Special Promotions Round out your present advertising Inform Customers of other Products and Services Enhance your company image Keep customers informed and interested while on the line

9. Will It Work On My Phone? Advertising-On-Hold works on most phone systems. If your phone system is capable of music on hold, you should install Advertising-On-Hold. Your message will be professionally scripted in the style of your choice and crafted to your specific needs. It is recorded in a state-of-the-art recording studio with professional talent.

10. Advertising-On-Hold helps every Business - Messages on Hold come in all different styles. Low Key (Public Relations) –Doctors Office –Lawyers –Schools Commercial Like –Retailers –Wholesalers –Any Business with direct customer contact

11. What makes us better than the rest? Digital Audio Runs Continually on your phone system with a digital reproducer. Sound quality never degrades Full 6 minute message Message is stored in computer memory chip

12. What makes us better than the rest? No tapes to jam or wear out! No moving parts. No service required Very Reliable Capable of running non-stop for years!

13. Advertising-On-Hold is a must for you!! –You work hard for every sale. The last thing you need is to play your competitors ads over your phone system. Most businesses spend thousands of dollars each year to reach new customers. Shouldn’t you also market to your present customers when you have their undivided attention? Advertising-On-Hold… … Is The Answer

14. What you will get: Advertising-On-Hold System Rental Script Development Services First Production Music Bed Music License Professional Voice Talent Final Recording Session One Monthly Cost Your Advertising-On-Hold Representative will be happy to help you develop your script or answer any questions you might have about installation or future production updates.

15. Purchase Script Development $200 Recording Session $140 National Voice Talent $220 Music Package & License $180 Digital Repeater (6 min.) $889 Installation Kit $100 Total………...…………………………………..…$1,729

16. Production and System Packages

17. Inbound Phone Call Analysis Calls per hour Hours per day Total Calls per day Days of operation per month Total calls per month Percent of calls put on hold Total calls per month on hold X X

18. Shouldn’t you market to the most important people in the world… Your Present Customers? Now is the time for Advertising-On-Hold!