1. Feedback from Interoperability Workshop: Graham Worsley and David Calder TSA Conference 15 November 2011

2. Workshop Format Graham Worsley provided an overview of the Assisted Living Innovation Platform -ALIP (slides available) Graham provided on overview of the final R&D investment in ALIP known as DALLAS – Delivering Assisted Living Lifestyles at Scale A corner stone of DALLAS will be interoperability of the technology and services for Assisted Living David Calder then asked participants in the workshop to validate some key aspects of DALLAS with regard to interoperability A worksheet (next slide) was used to capture input Three teams participated over two sessions by providing their input The comments and opinions of the workshop participants are captured in this presentation Participation was around 25 people, with 17 attending workshop 1 (split into team A and Team B) and 8 attending workshop 2 Some questions sought discussion and comment from participants and some questions were closed ‘voting’ questions

3. The Impact of Technical Interoperability on Integrated Telecare and Telehealth Services. Q2 : We will sort out technical interoperability, so what are the BIG Issues for provision of joined up services? Q1 : What are going to be the main benefits (dis-benefits)? Are we actually ready to provide a combined Telehealth and Telecare service? Do you believe equipment suppliers will actually work together and get their equipment to work together? Are we ready with the right training and workforce development? Are the NHS incentives actually going to change so that we will get rewarded for providing for independent living ? Sub Questions Y green N red To check with a knowledgeable stakeholder community that DALLAS has got the right approach, please help us to complete this questionnaire: We are already able to provide basic alarm or health monitoring services, so are we actually interested in doing preventative, wellness monitoring? Voting questions X 5 Questions seeking discussion and comments X 2

4. Discussion Questions TSA Conference 15 November 2011

5. Q1 : We will sort out technical interoperability, so what are the BIG Issues for provision of joined up services? Q2 : What are going to be the main benefits (dis-benefits)? Session 1 Team A

6. Q1 : We will sort out technical interoperability, so what are the BIG Issues for provision of joined up services? Q2 : What are going to be the main benefits (dis-benefits)? Session 1 Team B

7. Q1 : We will sort out technical interoperability, so what are the BIG Issues for provision of joined up services? Q2 : What are going to be the main benefits (dis-benefits)? Session 2

8. Voting Questions TSA Conference 15 November 2011

13. Analysis 1 Feedback concerning DALLAS’ Interoperability assumptions based on the voting session: – Strongly positive about moving the game on to include prevention and wellness monitoring – Strongly negative about the NHS changing its model to provide incentive for independent living solutions – Unsure on whether providers are ready to combine telecare and telehealth services and whether or not training is available to extend new services in terms of workforce development – There was a slight negative bias concerning how willing equipment suppliers might be in getting behind open systems

14. Analysis 2 Feedback concerning DALLAS’ Interoperability assumptions based open questions The big challenges: Common Themes – Lack of social and healthcare integration at present – Education and Training – Interoperable and scalable services might encourage LA’s to work together more Benefits and Dis-benefits – Improved communication and cooperation between health and social services were generally anticipated – Improved response, efficiency, flexibility and reduced costs – Concerns about risk assessment, reliance on manufactures and how they might manipulate the market were noted

15. Conclusion Our workshop participants supported the concept, and value that might derive from, interoperability of technology and services They felt progress was feasible in this space, but that challenges remain They continue to have some reservations about how the market will develop – Role of manufacturers – Role of NHS (incentives) – Training and education The DALLAS concept, the inclusion of the interoperability challenge and way it was described in the opening presentation was broadly accepted