Presentation is loading. Please wait.

Presentation is loading. Please wait.

by Century Holiday International Travel Group CTM Website : www.travelmart.com.cn Corporation Website : www.cjnet.com.cn Introduction to Supplier.

Similar presentations


Presentation on theme: "by Century Holiday International Travel Group CTM Website : www.travelmart.com.cn Corporation Website : www.cjnet.com.cn Introduction to Supplier."— Presentation transcript:

1

2 by Century Holiday International Travel Group CTM Website : www.travelmart.com.cn Corporation Website : www.cjnet.com.cn Introduction to Supplier

3 About Century Holiday International Travel Group Shenzhen Century Holiday international was established in 1997 in Shenzhen, the city full of hopes and aspirations. In 1999 the company was approved as an international travel agency by the Guangdong Provincial Tourism Bureau and in 2007 the company obtained the outbound travel agency qualification. The company is one of the earliest internationalized travel agencies in the travel industry and one of the nurtured companies by the Shenzhen Tourism Bureau. Experiencing ups and downs over the past 20 years, Century Holiday has endured many challenges and also come across a lot of opportunities. Using market demand and core products integrated with international management concepts the company has now become one of the most competitive travel agencies in the travel industry. Official Website: www.cjnet.com.cnwww.cjnet.com.cn Company Background

4 Branch Office Jetstar Travel Shop - Guangzhou - Hangzhou AirAsia Travel Service Center - Shenzhen - Guangzhou (Yuexiu) - Guangzhou (Tianhe) - Shanghai - Beijing - Chengdu - Kunming Lets your products spread all over in CHINA!!!

5 Inbound Service MICE2CHINA Exclusively to handle Meetings, Incentives, Conventions and Exhibitions where key destinations are Pearl River Delta Region and Hong Kong. we has successfully handled more than 35,000 participants, the group size has ranged from groups of 30 to a group of 5,000. Inbound Center Established in 1997 and is one of the longest established divisions of Century Holiday with over 15 years experiences. Major target markets are Singapore, Malaysia, Indonesia, Thailand, India, Philippines, Cambodia, Vietnam, Burma, Laos, Taiwan and Australia. Organize trips for almost 10,000 groups each year, which represents near 200,000 satisfied customers from all over the world. Youcheng Tour Guide 480 licensed multilingual tour guides ready to provide perfect services anytime anywhere. Chinatouradvisors.com(CTA) is online travel tour operator brand. Specializing in providing services for foreign clients travelling to China. With a team of experienced professionals we able to provide the best possible services for foreign clients.

6 Outbound Service Airline Retail Shop franchise airline retail shop is Century Holiday main feature business, except air ticket sales, hotel reservation, attraction tickets, day tours, transfer and visa application also serving outbound travelers. Using AirAsia and Jetstar travel shops, Malaysia, Thailand, Singapore, Indonesia, Japan, Vietnam, Philippines, Australia can be promote. Shangpin Tour is traditional outbound travel product wholesaler, whatever FIT package or GIT series are selling by this experience department. A fixed department date and fixed travel pattern can benefit hotel and land operator to promote their product. FIT package can assist individual boutique hotel to looking for their target customers Golf Plus VIP is a outbound department serving golf lovers, we arrange from PGA golf courses to local causal golf courses. At the same time, we also arranging VIP customer including private jet, Antarctica trip and most luxury tours

7 Only China B2B Travel wholesaler contracted with both singature hotels - Singapore Worldwide Premium Parters Regional hotel group partner for China sales and marketing - Thailand, Korea, Malaysia Contracted major theme park in Peral Delta - Macau, Hong Kong, Guangzhou, Shenzhen Leading International technology partner - Hotelbeds, GTA, etc

8 Important Partners

9 Awards

10 About CTM Platform Our advantage, and what's the difference between CTM and traditional system wholesaler?

11 Most of the hotel reservation system in China is B2C. We focus on B2B and provide hotels & land operators a channel to promote their products. Local based B2B wholesaler, have a fully functioned hotel reservation system, targeting the Greater China market thorugh our branches network Global top-quality 80000+ hotels in 150 countries booking service 100% instant confirmation to user for oversea hotels, hotel information achieve localize Chinese interpretation 80% 70 countries, 500+ cities offer transfer services online 30+ destination offers land services included attraction tickets, city tours 24 hours Customer Service support, because we know our travel agencies need support while selling oversea hotels Sales and Marketing service cover whole China, support with our branch office your brand will well known 3800+ local and overseas registered travel agencies using CTM With 500,000+ yearly transaction in CTM system Provide hotel and land operator Extranet log-in, supplier can input the products they want to promote Provide XML/API data interface services, both input or output CTM Basic Info China World Service Technology

12 Difference – Intergrated Transfers In the 70 countries and regions, there are more than 500 destinations shuttle service. In Southeast Asia countries, there are more than 200 kinds of attraction tickets and excursions Attraction tickets & excursions Limited Time offer Weekly crazy promotion to supporting customer. It including hotels, attraction tickets, transfer and day tours Difference from other B2B hotel wholesale system, CTM also provide land services to our customer. User friendly interface and booking procedure make CTM as the one-stop platform for travel agencies.

13 Difference - Inventory More than 2,000 hotels in Africa More than 1,200 hotels in Middle East Americas more than 15,000 hotels More than 38,000 hotels in Europe 15,000 hotels in Asia and Pacific Difference from other B2B hotel wholesaler, CTM is not only working for direct contract. We welcome technology co-operation with selected partners

14 Difference – Outbound Outbound travel license Difference from others hotel wholesaler in China, we holding a valid outbound travel license which can provide oversea tours and package service to agent Product Development Difference from others wholesaler just resell rooms. Since we selling tours and package to agent, we more concentrate on product development We are only one Century Holiday is the only travel agent in China, holding outbound travel license for tours and package, at the same time having a own develop B2B hotel reservation system. Guangzhou office – Outbound tours and package department

15 Difference – Marketing 999K + 24 + Roadshow per year across China from South to North, hotel will be invited as a premium speaker. leaflets, brochures and booklets printing per year. Distribute to our customers, to let them know whats the lastest and hottest product in the market 365 + Electronic marketing per year, including EDM, Wechat advertorial, SMS promotion reminder to customer Difference from other B2B system wholesaler, CTM also provide marketing service for oversea hotels. We always believe a good relationship and build up hotels branding is more important than resell rooms get short-term profit

16 Difference – Sales Team 0 Difference from other B2B hotel wholesaler, CTM sales team is cover all over China. With support from our branch offices, our number of sales representative in China is always more than international wholesalers and oversea land operators Also, our branches provide Visa application Service

17 Difference – Service 300 + 15 + 50 + IT technology developers, programmers and systems analysts. Customer service executives provide difference aspect of services in the country Customer service executives provide English speaking service to hotels and travel agents 200 + Hotels, resorts, land operator participate our ebooking(extranet) system, to promote their services all over in China Difference from other B2B system platform, CTM also provide customer service to support our B2B agent. We are responsible to contact customer directly for everything that happened at the hotel , 24 hours / 7 days Support Center 。

18 Distribution Channels Target market & Advance technology

19 Technology Average daily transation Innovative Technology Average 99.8% uptime (service standards for 99.5%) Less than 2 seconds on average return speed. More than +20 XML connected customers More than +50 50 customer enjoy API pushing +2000 search per hours in high season +1380 Orders processed daily in 2013 +2800 CTM mobile application actived

20 Basic Structure CTM CTM Central Processing System Hotels and Resorts Land Services Tickets, transfer, excursion System Integration Desktop Booking Site Mobile Application Platform System Integration XML direct connection System Intergration API Data Push SuppliersEnd Users Century Holiday Internation Travel Group

21 Over 1500+ primary active users, and over 500+ secondary active users through partner XML/API system, generate 2000+ active users over all channels 15% Asian Travel agencies 5% European & American agencies 36% Southern China travel Agencies 12% Southwest China agencies 16% Eastern China agencies 16% Northern China agencies Distribution Channels

22 Desktop Site The fully functioned desktop booking engine, is designed and maintain by Century Holiday own IT department. We use up to date technology and keep modify to meet travel agencies needed

23 Mobile Site (Chinese Only) Wechat Mobile Application The most famous social network mobile application in China Through the mobile application, user and make reservation, process online payment, and checking hotel confirmation number Even out of office, user can still having necessary support through our mobile site Add me now!

24 Retail Shop (package) Newest function to support retail shops Using our CTM B2B reservation system, whatever Century Holidays retail shops or travel agency’s retail shops, can create their own land service package. Travel consultants can make dynamic choices with hotels, transfers, attraction tickets, day tours and even visa application as a package. A all inclusive package can be provided to walk-in customer

25 Successful Case Studies Cathay Pacific, OCT East and Centara Hotels

26 Cathay Pacific Eight countries Cathay Pacific Holidays GSA from Thailand, Philippines, Vietnam, Indonesia, Malaysia, etc. Are now using CTM exclusive product distribution system, through real-time online booking to sell land services and hotel in China and Asia. In February 2014 all agents joint together at Shenzhen, to lanuch Cathay Pacific Airways “multi-destination tourism recommend to the world” meeting through CTM’s Cathay Pacific Consortium Booking System, 120+ travel professional from Cathay Pacific experience our system advantage at the meeting.

27 OCT East, Shenzhen OCT East, an up-market theme-park-cum-resort. With a mock Swiss village, a golf complex, a scenic tea valley and luxury hotels thrown in. By using our E-Booking system(extranet), OCT East is received monthly 3000 room nights from CTM system. It is a perfect solution for hotel to minimize their complicated work flow in hotel reservation.

28 Centara Hotels Electronic Marketing From mobile application to website, from EDM to electronic brochures. CTM is always welcome to assist oversea hotels to work out marketing plan in China. As a premium partner of CTM B2B travel platform, hotels can enjoy our service through branches all over China, from north to south, west to east. Mobile Application MarketingBooking Site Marketing

29 Centara Hotels Printed Advertising Marketing DM MarketingB2B Travel Magazine Marketing From brochures printing to printed B2B magazine advertising. Centara Hotels and Resorts is enjoy our service by distribute their product information to travel agencies in China

30 Supplier functionality Co-operation procedure & Ebooking(extranet)

31 Intention to co-operate Strategy Discuss Sign final Contract Product upload Selling at CTM Platform Financial settlement System distribution Marketing Channel 1.XML Direct 2.API Push 1. Road show nationwide 2. B2B magazine advertising 3. Electronic marketing 1. Enquiry 2. Reservation 3. Confirmation 1. Booking Invoice 2. Monthly statement 3. Customer feedback 4. Recommend new product and service 1.Bulk buy 2.Tradition 3.E-Booking Co-operation procedure Market analysisService details Product Training 1. Product Knowledge 2. Unique selling point 3. Service standard

32 CTM Wholesale Platform Bulk buy or Hard block with pre-blocked room by book and report method Whatever in daily basis, or monthly volume basis. CTM always welcome long-term co-operation with competitive price offered by hotels We currently have pre-buy at Beijing, Shanghai, Guangzhou, Shenzhen, Hong Kong and Macau, Singapore, Malaysia, Taiwan, etc Traditional method with allotment/freesale by email for stopsell Hotels and suppliers can provide a promotion contract which meet the market price, as well as allotment or freesale to let our end-user to have instant confirmation. Please note that our system is not display on request status. So the hotel will not be display is no allotment or freesale given. Supplier Self-maintenance by E-Booking/extranet (Recommended) Hotels and suppliers can manage their price and inventory. It is a user friendly and speedy function, we will provide you screen shot in next pages Bulk Buy Room Strategy Block Contract with Allotment Traditional E-Booking Self-maintenance Co-operation Option How the inventory can be work? We leave the choices to hotels and suppliers. If hotels would like to offer a competitive price, we welcome Bulk Buy. If hotels didn’t have enough human resources to update, we welcome stopsell by email. If hotels want to manage stopsell by themselves, we are most happy and will assist to pre-entered price into system.

33 E-Booking System Price and inventory management Log-in as a supplier, hotels and land operator can manage price and inventory in a user friendly interface, hotels can update inventory in 15 seconds. Also, a detail functionality is created to let supper more easy to manage, highlight in green is option for difference method of date selection, highlight in red is option for select difference item to update. By single date, multiple date, period of time By Update all, price only, allotment only Stopsell in just one click

34 E-Booking System Report and order management Log-in as a supplier, hotels and land operator and have full booking history from CTM. Once booking made by end-user, a automatic booking email will send to designated email address. At the same time, hotel can entered hotel confirmation number in the e-booking(extranet) system.

35 E-Booking System Land service & excursion management Log-in as a supplier, hotels and land operator can even added excursion or value added land service at our CTM system. From a hotel lunch buffet or spa package, to a luxury one-day tours are all control by your hand. Suppliers can even upload attractive photo by themselves to boost sell!

36 Thank you I looking forward you to become one of the premium partner to explore the China market together. Please contact – Joe Chan, Product Director Tel:+86 13244872450, joechan@travelmart.com.cn Whatsapp/line/wechat : +852 92541175 QQ: 1085058422, Skype : kcchanxavier Century Holiday International Travel Group CTM International Travel Service Shenzhen Co Ltd 12th Floor, Block B, No 4028, Jiabin Road,Pacific Building, Shenzhen China 518001


Download ppt "by Century Holiday International Travel Group CTM Website : www.travelmart.com.cn Corporation Website : www.cjnet.com.cn Introduction to Supplier."

Similar presentations


Ads by Google