1. Troubled Families programme Norfolk Project Sponsor Tom Savory Assistant Director, Children’s Services Nicky Dawson Partnerships Parenting (and Troubled Families) Adviser – NCC Project Lead Dominic Stevens Safeguarding Commissioning and Strategy Manager – NCC Lead Commissioner

2. How we got here December 2010 PM speech ‘I really believe we can make a difference this way. Indeed, I set this ambition: by the end of this Parliament, I want us to try and turn around every troubled family in the country.’ July/Aug 2011 Internal review of programme August 2011 PM Speech (post ‘disturbances’) October 2011 PM announces DCLG lead and Louise Casey appointment November 2011 Louise and Troubled Families Team start work December 2011 PM announces £448m funding (£367m for PbR) Community Budgets for Families with Multiple Problems merges into the Troubled Family Programme Cross departmental DoH, MoJ, HO, DfE, DCLG, DWP January 2012DWP announce ESF funding £200m

3. What we’re trying to do PM identifies 120,000 troubled families that are the target cohort, the new policy change initiative runs until 2015 ‘Turning around lives’ means: Adults into work Children at school Cutting crime and ASB Cutting costs, saving money (high cost families) These are the 4 key outcomes for PbR Because These families have lots of problems and cause lots of problems Known to you, your partner agencies Known to their long suffering neighbours Draining budgets of hard pressed services We can’t leave the children to lead the same disruptive and harmful lives as their parents

4. Why it matters: Cost s for local and national agencies

5. Troubled Family Criteria Mother has mental health problems No parent in the family is working Family lives in poor-quality or overcrowded housing No parent has any qualifications At least one parent has a long-standing limiting illness, disability or infirmity Family cannot afford a number of food and clothing items Family has low income (below 60% of the median) Poor parenting Truancy, exclusion or low educational attainment Family in debt Drugs or alcohol misuse Marriage, relationship or family breakdown Domestic violence Child protection issues Risk factors attributed to families with 5 or more disadvantages (from) Families At Risk: Background on families with multiple disadvantages, Social Exclusion Taskforce Research Report, 2007 Additional risk factors from families supported through family intervention (NatCen, Mar 2010).

6. Alcohol misuse identified as a factor in 50% of all child protection cases 1.3m children live with parents who misuse alcohol 25% children witnessing domestic violence have serious social and behavioural problems Estimates suggest at least 240,000 children exposed to DV 63% of boys with convicted fathers go on to be convicted themselves children of prisoners have 3 times the risk for mental health problems During 2008/9 175,000 children had a parent in prison Alcohol misuse Domestic violence Parental offending Parental problem drug use associated with neglect, poverty, physical or emotional abuse, separation and exposure to criminal behaviour NTA estimate 120,000 children living with adult drug users in treatment Parental drug misuse Parental characteristics and family circumstances are strong predictors of future problems Nearly 75% of Serious Case Reviews (2007 study) found that parental mental ill health, substance misuse and or domestic violence, often in combination, were a factor Safeguarding

7. What does a Norfolk Troubled Family look like? Using Norfolk FIPs profiles: 37% have 4 or more children 35% have substance misuse issues 34% have mental health issues 21% have both substance misuse and mental health issues 31% show Domestic Violence 65% are problem tenants 30% have/have had children in care

8. Profile (continued) 24% have an adult offender 16% have at least 1 person in the family who is serving/has served a custodial sentence 39% have a 5-19 year old who is offending/or is at risk of offending 69% have anti-social behaviour issues 37% exhibit both anti-social and offending behaviours 7% have teenage pregnancies (estimates not available on risk levels) 21% have young carers

9. Average profile of school age children in families entering Norfolk FIPs 45% have poor school attendance (below 80%) 2011 data will show an increase with attendance now counted as below 75% 53% show poor school attainment 28% are on school action or have statements 25% had fixed term exclusions in the 12 months prior to entering FIP support 6% were permanently excluded prior to FIP entry 8% were in Pupil Referral Units prior to FIP entry

10. Base: 699 families who have exited the intervention. Offending: decreases in CJS enforcement actions: the percentage of families with no enforcement actions increased significantly from 43% at assessment stage to 71% at exit stage “ Anti-social behaviour: the percentage of families who had 4 or more ASB problems declined from 46% to 6% Disregard for community or personal well being e.g nuisance behaviour Environmental damage Misuse of public space e.g drug/substance misuse Acts directed at people e.g intimidation and harassment Housing: the percentage of families with one or more housing enforcement actions against them declined from 47% to 15% Truancy, exclusion and bad behaviour at school Low educational attainment Lack of basic numeracy and literacy Education: The percentage of families with education and learning problems declined from 76% to 47% What difference does this way of working make? - FIP National Evaluation data

11. Some examples of the impact of FIPs on Norfolk families 24% reduction in fixed term exclusions from school 16% reduction in permanent exclusions from school 25% reduction in Pupil Referral Unit entry Graph shows Stonham FIP data

12. The impact of parenting programmes on Norfolk’s FIP families 79% of children with behaviour problems in the Ormiston Great Yarmouth FIPs showed a measureable improvement post parenting programme completion Below Norwich City Council FIPs chart

13. Some examples of the impact of FIPs on Norfolk families 40% reduction in offending 61% reduction in anti-social behaviour 40% of children in care on entering FIP have been reunified/or reunification is being sustained with FIP support Costs an average of £18.5k per annum per family, saves an average of £150,000+ per family per annum (attributed across all partners)

14. Financial Update March 23 2012 Total number of target families in Norfolk 1700 1700 – 1/6 th already funded (283) = 1417 x £4,000 = £5,668,000m Must not work with more than a third of families in year 1 (567 families) We must match fund 60% of resource, this can be in kind

15. Financial update 23 March 2012 Payment will be made on this basis:

16. Additional local filters Families containing a child who is on a Child Protection Plan or where the local authority is considering accommodating them as a looked after child Families subject to frequent police call- outs, or arrests, or containing adults with proven offences in the last 12 months, such as those who have been in prison, prolific and priority offenders, or families involved in gang-related crime Families with health problems : Emotional and mental health problems Drug and alcohol misuse Long term health conditions Health problems caused by domestic abuse Under 18 conceptions

17. Update NOT about a Troubled Family ‘List’ of ‘bad families’ that families will know they are on – troubled, in trouble or troublesome? Government is NOT expecting to have access to locally held information – they only want to know if we agree with the estimate of 1700, and how many families we plan to support in the first year, and evidence that we are working with the families who need it most. It IS about a more efficient way of coordinating multi-agency support through information sharing – building on what we are already doing e.g. reviewing new and existing secure information sharing systems and protocols or extending assessment frameworks, possibly such as the CAF, to cover all levels of need It IS about integrated working, sharing resources and aligning budgets, joint planning and commissioning, involving families and communities as co-producers – the expected benefit of this programme is that we will be able to identify families escalating to this level of need much more quickly in the future i.e. before they get there!

18. Update Norfolk County Council has classified this work as a major project under the corporate transformation change programme This means that: The Chief Executive will receive regular updates on progress via the project sponsor and the Director of Children’s Services There will be a multi-agency Project Board chaired by the sponsor There will be other layers of governance such as this Children’s Joint Commissioning Group, The NSCB Vulnerable Children sub group, the Transformation Programme Board and eventually the Health and Well Being Board Project monitoring processes will be used Working groups to take forward ideas developed from county and local workshops and others

19. Update 23 March 2012 Troubled Family Coordinator tasks: Draw together the list of families eligible for the programme Work with interdependent projects and services to develop better ways to share information, coordinate support, and identify families earlier Coordinate the use of all available programmes Ensure review of existing relevant services and support design and development of new services and inform commissioners and bring forward partnership Board recommendations for redesign, capacity building and procurement Track outcomes being achieved for all troubled families in their area – including those outside the PbR model Ensure success for the families outside PbR is equal to or better than outcomes for families set within the PbR scheme Be the responsible budget officer for programme resources

20. Update Norfolk Lead, and Project Sponsor Tom Savory Assistant Director, Children’s Services, Norfolk County Council Norfolk Project Lead (Troubled Families Coordinator) Nicky Dawson Partnerships Parenting (and Troubled Families) Adviser, Children’s Services, Norfolk County Council Nicky.dawson@norfolk.gov.uk 01603 307734 Norfolk Lead Commissioner Dominic Stevens, Safeguarding Strategy and Commissioning Manager, Children’s Services, Norfolk County Council

21. Any questions? Thanks for listening.