2. I am doing what I believe our department should be doing but still not securing the recognition we deserve, why? UNIVERSITY OF VIRGINIA Procurement and Supplier Diversity Services 1 Annual Meeting April 7 - 10, 2013 Orlando, Florida

3. I Want To Be A Procurement Professional Click to View

4. What Are We Doing? Who is more productive? What will it take to get recognized?

5. How We Gained Recognition 1.Aligned our Department’s Goals with University's Strategic Goals 2.Implemented Leading Practices 3.Became Customer Focused 4.Communicated Plan/Documented Results

6. What We Are Doing! 1.We Are Practicing the “Lean” Culture Concept  Don’t Fill Vacant Positions Too Quickly  Don’t Fill Positions Just Because We Have Them  Ask Do I Need a Different Type of Position/Skill Set  Hire the Best and Brightest  Team Interviews  Team Probationary Evaluations  Keep the Best

7. What We Are Doing! 2.Adopting Leading Practices Through Continuous Improvement (small steps)  Focus on P2P  Eliminate Processes That Don’t Add Value  Implement Processes That Improved Customer Service

8. What We Are Doing! 3.Gaining Local and National Recognition University of Virginia

9. What We Are Doing! 4.Generating Revenue

10. What We Are Doing! 5.More of a Focus on SWAM Vendor Participation

11. Reporting Your Successes

12. Went From Documenting Cost Savings to Documenting Revenue Revenue from Cash Discounts, Ghost Card and P-card Rebates, Sale Catalogs/Logo Space to Vendors in our MarketPlace and Negotiated Vendors Rebates

14. Data Entry or Data Management

15. Managed Spend Concentration of Spend with Top 20% of University Vendors

16. PSDS Before and After PSDS Before  Tactical Focus  Paper Processors  Reactive to Requisitions  Confirm Actions of Others  Very Little Reporting  No Data Analysis  Competing Focuses PSDS After  Strategic Focus  Use of New Technology  Improved Processes  Manage Spend  Reporting to Support Strategic Initiatives  Focus on Core Functions  Develop Alliances and Relationships  Revenue Source

17. How About Your Success Stories? Eric Denby University of Virginia Director, Procurement and Supplier Diversity Services end@virginia.edu 434-924-4212 Dolores Hildebrand University of Virginia Assistant Director, Procurement and Supplier Diversity Services djh2c@virginia.edu 434-924-4233