2. Welcome to MT140 Introduction to Management Unit 10 Seminar Reflection

3. YOU MADE IT!!!!!!

4. REVIEW

5. 1) Which of these represent skills that managers need? - Interpersonal & communication, conceptual & decision making and professional - Technical, interpersonal & communication and conceptual & decision making - Professional, technical and interpersonal & communication -Conceptual & decision making, professional and technical

6. 1) Which of these represent skills that managers need? - Interpersonal & communication, conceptual & decision making and professional - Technical, interpersonal & communication and conceptual & decision making - Professional, technical and interpersonal & communication -Conceptual & decision making, professional and technical

7. 2. ______________ skills influence a manager's ability to work well with people. - Decisional - Technical - Interpersonal - Professional

8. 2. ______________ skills influence a manager's ability to work well with people. - Decisional - Technical - Interpersonal - Professional

9. 3. Organizations that are affected by and that affect their environment are called: ____________. - Inputs - Outputs - Open systems - External environment

10. 3. Organizations that are affected by and that affect their environment are called: ____________. - Inputs - Outputs - Open systems - External environment

11. 4. The three levels of planning are: -Strategic, business and operational -Strategic, synergistic and operational - Strategic, tactical and operational -Visionary, strategy and operational

12. 4. The three levels of planning are: -Strategic, business and operational -Strategic, synergistic and operational - Strategic, tactical and operational -Visionary, strategy and operational

13. 5. The assignment of additional responsibilities to a subordinate is referred to as: - Pandering -Centralization - Delegation - Span of control

14. 5. The assignment of additional responsibilities to a subordinate is referred to as: - Pandering -Centralization - Delegation - Span of control

15. 6. Supervisory leadership is behavior that provides: -Support - Corrective feedback -Guidance - All of the above

16. 6. Supervisory leadership is behavior that provides: -Support - Corrective feedback -Guidance - All of the above

17. 7. An evaluation conducted by one organization on another organization is referred to as a(n): - External audit - Management audit -Internal audit - Accounting audit

18. 7. An evaluation conducted by one organization on another organization is referred to as a(n): - External audit - Management audit -Internal audit - Accounting audit

19. 8. A small number of people with complementary skills who are committed to a common purpose, set of performance goals and approach for which they hold themselves mutually accountable is referred to as a: Team Quality circle Work force Population sample

21. 9. A situation, problem or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong is called: Ethics Ethical issue Business ethics Personal issue

23. 10. _______ offices are also referred to as mobile offices. - Corporate -Business - Virtual - Customer's

25. DISCUSSION POSTING Now that you have completed this course, take a few minutes to reflect on the key concepts and topics that you have learned and how these apply to your special area of interest. Try to remember the managers you have worked with. 1. How do you perceive the (POLC) functions within your own job as an employee or as a manager? 2. In reflecting over the past 9 units, please choose at least one topic area and discuss how it will significantly impact your own job performance as a manager or as an employee? Topic areas: Communications Business environment Organizational structure Controls Ethics and Social Responsibility

26. Unit 1: Introduction to Management In Unit 1, we established our classroom community and introduced ourselves to each other. We reviewed the course syllabus and other important start of class information. We learned how to retrieve documents from Doc Sharing and how to name files with the Kaplan file-naming conventions. We learned how to submit an assignment for grading into the unit Dropbox. These are necessary activities for successful work in class.

27. Unit 2: Foundations of Management In Unit 2, we examined the environmental forces that shape the business organization. It is within these environmental forces that the manager must work to pursue the overall goals of the business organization. We learned that the business organization is an open system, constantly exchanging information with both its macroenvironment and its competitive environment. We examined major management theories over time and saw how they apply to the modern business organization.

28. Unit 3 Planning In Unit 3, we introduced the four functions of management: Planning, Organizing, Leading, and Controlling (POLC). We began this examination by looking at the first of these, the Planning function. We learned that strategic, tactical, and operational plans are all essential to the management of a business organization and that each must be in pursuit of the overall goals of the business. We discovered that each of these occur at different levels of the organization. We also looked at a popular planning tool, the SWOT analysis for examining a business’ strengths, weaknesses, opportunities and threats.

29. Unit 3: Planning We discovered that each of these occur at different levels of the organization. We also looked at a popular planning tool, the SWOT analysis for examining a business’ strengths, weaknesses, opportunities and threats.

30. Unit 4: Organizing In Unit 4, we examined the second of our four functions of management (POLC), Organizing. We examined the different ways a business organization can be structured and some implications for the choice of structure. We looked at vertical and horizontal organizations and examined the characteristics of each. And, we looked at the different levels of authority and the process of delegation.

31. Unit 5: Leading In Unit 5, we looked at the third function of management (POLC), Leading. We examined the traits of a good leader and learned how essential vision is to the leadership process. We studied different styles of leadership and how good leaders lead and motivate employees to work together towards the goals of the organization.

32. Unit 6: Control In the Unit 6, we examined our last management function (POLC), Control. We learned the importance of accurate control systems at each level of the business organization. We also learned the features of some basic control systems that work to ensure successful achievement of the organization’s goals and the importance to good measurement within the control process.

33. Unit 7: Effective Teams In Unit 7, we studied the special advantages that groups working together as teams bring to the workplace. We also looked at some different types of teams at different levels within the organization and what they do. We examined some potential problems that can develop within teams and some things managers can do to promote healthy teamwork within their organizations.

34. Unit 8 In Unit 8, we approached the subject of ethics and the responsibilities that businesses have to be good corporate citizens within their communities. We looked at the special responsibilities that managers have to serve as exemplary models of ethical leadership conduct as well as creating an effective ethical climate within their organizations. This includes good corporate ethics standards, ethics codes, and ethics programs.

35. Unit 8 We also examined the role of corporate social responsibility in the life of the business. Finally, we examined the important topic of diversity in the workplace and how good managers can embrace diversity to build better and more competitive organizations.

36. Unit 9: Communication In the Unit 9, we examined the twin challenges of good communications and managing change within business organizations. We learned the essentials of good communications practices and how to avoid communications pitfalls. We also looked at the element of change within organizations and the need for this change to be effectively managed to motivate employees to support organizational goals and to minimize resistance to needed changes.

37. Unit 10: Reflection In this final unit, we reflect of the past 9 units and what we have learned about foundations of business management and how this may be applied to help us become better managers and better management students.

38. Unit 10 In our final Unit 10, it is a time for personal reflection. How has this course benefited you personally and professionally? Consider how this course will assist you as you go forward. Will this make you a better employee or a better manager? Will the things you have learned here prove useful to you as you seek more responsible work opportunities? Will they provide you with more managerial tools in your work? It is in the application of knowledge that one gains the real purpose in learning.

39. Assignment Questions and Answers There are two graded assignments in Unit 10: 1.Review Quiz 2.Discussion Assignment Are there questions concerning how you are expected to complete and submit these assignments?

40. - check your gradebook for zeros - submit all past due assignments to the dropbox - submit your answers to past due discussion questions to me by email By TUESDAY at midnight ! Slide 45 An Important Reminder

41. THANK YOU FOR EVERYTHING!