1. a case for global leadership: the Kai Bendix story

2. A Case for Global Leadership: Introductions
Thinking about the learning from our programme so far, what kind of leadership skills and international competencies do you require to build up a business from zero in an unfamiliar environment (like India)? 1 2

3. A Case for Global Leadership: Introductions
What may be the cultural and situational factors which impact on the way he needs to handle these three challenges? 1 3

4. Drawing on the past
To what degree can you transfer ‘past’ international experience from one international location to ‘present’ challenges in another? 1 4 4

5. Drawing on the Past
1) What cultural tensions did Kai face when he moved from Germany to turn around an under-performing team in Bulgaria? 2) What international leadership skills did he show in Bulgaria? 3) To what extent could he transfer ‘what worked’ from Bulgaria to India? 1 5

6. The World As you Find it
1) What are the choices Kai faces in decision-making? 2) What local perspectives does he need to understand in making the right choice, and implementing it in the right way? 1 6

7. Presenting your case
You will each be in a group that will prepare a solution to ONE of the three challenges.
One member of each group will be chosen to role-play Kai Bendix presenting his decision and approach to one interested party:
Group A: The Roshan Bribery Case: Pam
Group B: The Distributor Case: Thomas Papenfuss, Regional Marketing VP
Group A: Organisation issue: Jason Chen, Board Member
You have 20 minutes to prepare

8. The World As It Finds You
What do we learn about Kai as an individual that strikes you as ‘authentic’ and may guide him in making his decisions ? 1 8

9. Change of international competency focus
PULL Bulgaria India
New Thinking
Welcoming Strangers
Acceptance
Valuing Differences
PUSH Bulgaria India
Inner Purpose
Focus on Goals
Spirit of Adventure
Resilience

10. International Competency Refocus
What could have caused him to refocus his international profile? What is the link to authenticity? 1 10

11. What interests you about what Kai really does, and how he does it?
Taking action
What interests you about what Kai really does, and how he does it? 1 11

12. What extra does the Results scene reveal about leadership?1 12

13. A successful global leader needs to…
broker symbiotic relationships between company and local country
manage distance between the HQ and the local operation
recognise the perceptions of follower locals
take a step back from local context and see the global picture
combine affability with toughness
walk the talk, and avoid only lip-service
minimise gap between own skills and first line managers
learn how to cool down a bit, be realistic about speed of change
prepare for a tough re-entry back to the home culture
beware of copy-paste since the context is always different

14. Transfer
What lessons can we take back to your organisation from Kai’s global leadership challenges and responses? 1 14