1. 2010 Worldwide Security Conference
Army Investigative Enterprise Solution (AIES) Personnel Security Investigation Center of Excellence (PSI-CoE)

2. Objectives Program Introduction Responsibilities
Personnel Security Investigations Portal (PSIP)
PSIP Process
Deployment 2

3. AIES Background What is it?
The Army Investigative Enterprise Solution is a holistic, end-to-end service and quality approach to security investigations that allows for:
Centralization
Quality Control
Standardization
Significant increase in the speed and success of investigations
Significant increase in the quality of investigation submission packages
What does it mean for you?
Relief of administrative burden tied to completing security packages
Faster results, allowing for applicants to be cleared and working faster
Subject matter experts available to assist applicants through the process
Personnel Security Investigation Center of Excellence (PSI-CoE)
Located at Aberdeen Proving Ground, MD
Established to centralize and streamline the investigative submission process

4. AIES Front-End Process Simple, standardized, efficient, automated
*Front end = identification of a PSI requirement for a particular individual
until OPM schedules that investigation
Supports Subjects and the Office of Personnel Management (OPM)
Completes Forms, Attachments, & Fingerprints
Checks Quality, Submits to OPM
Requests Investigations
(Clearance & Suitability)
Investigates
Manages
Tasks
Simple, standardized, efficient, automated 4

5. Comparison of Statistics
1600 Offices Army-wide = 1600 Process Variations
Army Average: 300+ Days, 27% Errors, 8% Rejects
50-90 days
200 days
Request
(Army)
Initiate
Investigate (OPM)
Adjudicate
10-15 days
65 days
AIES Average: 78 Days, 1% Errors, 0.0% Rejects
One Center-of-Excellence = One Standard Repeatable Process
Improvement in the front-end of the process, leads to improvement in the rest of the process 5

6. Requester Responsibilities
Provide complete and accurate information in the portal
Ensure the subject is available at least one week after request submission to complete the SF8X form
Take fingerprints or provide subject with fingerprinting location/instructions
Submit OF306 and resume/application, as required
Make or coordinate interim collateral determination

7. Requester Responsibilities (cont.)
Make or coordinate suitability determination, as applicable
Take ownership of subject in JPAS
Post interim decision in JPAS
Report OF79A suitability determination as necessary
Take appropriate action when termination is received
Notify the CoE if investigation is no longer needed

8. Applicant Responsibilities
Complete fingerprint capture as required
Complete e-QIP within 5 calendar days
Return signature pages/releases to CoE
Provide OF306 or necessary information (contractors using SF85)

9. PSI-CoE Responsibilities
Validate need for each request
Notify requester throughout the process
Provide call center support to both subjects and requesters
Notify subject of fingerprint requirement
Create JPAS records if required
Provide completed forms to the requester
Provide completed forms for interim SCI determination to CCF
Provide completed forms to the Linguist Security Office
Post PSQ sent date in JPAS
Cancel request/investigation as required

10. Personnel Security Investigation Portal (PSIP)
The “portal” is the tool used to request an investigation
The PSI-CoE uses the entered information to initiate the e-QIP with OPM
An advance system is used to track the status of the package portal initiation to submission to OPM

11. Applicant Information
Information required for a successful PSIP submission
Level of clearance / investigation
IT level (if applicable)
Full name
SSN
Citizenship verification / eligibility to work (I-9)
Organization name and UIC
Place of birth (city, state, country)
Additional accesses required (and justification)
Expedite / Interim (and justification)
If fingerprints have been submitted, and date
Supervisor (plus contact information)
Requester (plus contact information)
Location of records

12. Opening Screen

13. Login

14. Logged In 14

15. New User w/o Profile

16. New User Add Profile

17. New User Save Profile

18. New User Approved

19. New User Profile

20. Initiation: Military TS

21. Initiation: Military Secret

22. Initiation- Civilian TS

23. Initiation- Civilian Secret

24. Initiation- Contractor

25. Identification

26. Investigation

27. Contact

28. Contact (Cont.)

29. Comments: Errors

30. Comments: No Errors

31. Successful Submit

32. Submit: Save Warning

33. Feedback

34. Help: FAQs

35. What Happens Next? PSI CoE
Checks JPAS and SII for previous/current investigations
If the requested investigation is not needed, notifies requester via
If the requested investigation is appropriate, initiates the subject in e-QIP
Notifies subject via of the need to complete e-QIP with a cc: on the going to the requester
Sends escalation s if subject does not complete e-QIP in 5 calendar days
Reviews what subjects submit in e-QIP and ensures defects are corrected
Ensures all required releases and other documentation is signed
Submits e-QIP form, releases, other documentation and fingerprints, as required to OPM
Go through each of these in detail!!

36. What Happens Next? Subjects Be fingerprinted, if necessary
Receive instructional from the PSI-CoE
Enter e-QIP website ( and create Golden Questions/Answers
Complete applicable electronic form in e-QIP, contacting the PSI-CoE call center with any questions
Receive escalation s if not completed in 5 calendar days
Release completed form to the PSI-CoE
Correct e-QIP form as directed by the PSI-CoE
Sign all required releases and prepare other required documentation
Provide releases and other documentation to the PSI-CoE (Fax to or DSN )
Give original releases to requester
Go through each of these in detail!!

37. What About the Requester?
Fingerprints subjects as necessary (or makes arrangements so that they may have prints taken)
Is notified by the PSI-CoE when each step of the process is completed or not completed
May call the PSI-CoE ( or DSN ) with questions on the PSI process or to provide the status of investigations requested
Is given feedback on data accuracy and quality of submissions
Retains original release forms until after the completion of the investigation 37

38. IMPORTANT: The above address is ONLY for those using the AIES process
Fingerprints
Use digital fingerprints when possible
Army now has IPAC exclusively for electronic fingerprints: DA-EFP
We have a Certificate of Networthiness (CoN) that should cover all fingerprint machines on FBIs acceptable list
When only hardcopy fingerprints are possible, send them to:
Dept of the Army
PSI Center of Excellence
B3240/2201 Aberdeen Blvd
Aberdeen Proving Ground, MD
IMPORTANT: The above address is ONLY for those using the AIES process

39. Interim Clearances Collateral Secret Collateral Top Secret SCI
After review and submission of SF86 to OPM, PSI-CoE will send an electronic copy of the SF86 to the requester
Collateral Top Secret
A previous favorable NAC, ENTNAC, NACLC, or other type of investigation Otherwise, must wait for completion of NAC
SCI
Packet electronically forwarded to CCF
Organizations still need to submit compelling need request
Subject to change pending final legal process review. If it changes, the complete package will be returned to the requestor for determination of derogatory information and issuance of interim (or not)
Note: All packages are returned to the requester for review based on the Army’s “whole person” concept.

40. Local Records Checks: Interim Security Clearances
Local records checks are no longer a required element for the submission or request of an initial or periodic background investigation or reinvestigation. Interim security clearances/exception appointments
A local records check is not required for a “new civilian employee” or “applicant”
Commanders may conduct a local records check of personnel, base military police, medical, and local/command security records, as applicable
Local records checks are restricted to those activities on a military installation, post, camp or station- NCIC, local law enforcement, courthouse or credit report checks are not authorized for interim clearances
The conduct of a local records check in support of an interim security clearance/exception appointment will be conducted separate from the background investigation submission process and will not delay or impede the submission/request of a background investigation

41. Deployment Phase Activity Goal 1
CPAC sites and their supporting security offices
April 2010 2
Active Army (remaining security offices and installations)*
September 2010 3
Accessions community (including National Guard and Reserves Accessions
March 2011 4
National Guard and Reserves (PR & Upgrades)
July 2011
* It is recommended that security offices and remaining installations start transitioning before September 2010 to allow time for the deployment team to work out any questions or concerns.

42. Questions?