1. Disaster Recovery - After 72 Hours -
Jim LaMorte
Smart Risk Control, Inc.

2. Canterbury NZ Earthquake - 2010

3. Canterbury EQ – Sept 2010 No fatalities Roads damaged
Power out to 75% of Christchurch
Water pipes broke where liquefaction
Sewer system out in some places for 6 weeks
40,000 of 160,000 buildings need repair
More than 500 homes must be rebuilt
Thousands of properties must be re-surveyed

4. Christchurch Earthquake - 2011
Volunteers remove injured woman.

5. Christchurch EQ – Feb 2011 172+ Fatalities
Central Business District still closed
100,000 homes damaged; 10,000 require demolition
450 mobile homes on sites across city
Plan for 500 modular homes
Some areas may be abandoned due to land damage
Residents offered relocation under insurance

6. Comprehensive Emergency Management
Level of Effort
Event
Business Continuity
Business as Usual
Short-Term Recovery
Response
Local Gov Recovery
Preparedness
Assess Risks
Community Recovery
Mitigation
Time

7. Physical Effects Damage to Buildings Loss of infrastructure
Altered landscapes
Environmental contamination

8. Social Effects Stress Focus on short-term family objectives
Delay of community social programs
Widening gaps in economic classes

9. Economic Effects Loss of businesses Loss of jobs Reduced cash flow
Ripple effects

10. Community Recovery Defined
Coordinated actions to limit losses, reduce suffering, and restore the psycho-social and economic viability of the community.

11. What Are the Recovery Objectives?
Return things as they were? = return to risks
Help those in need? = Needs differ
Assist in rebuilding? = Some move away
Support local authority? = Tax base

12. Short-Term Recovery
Allow those affected access to their homes and businesses
Facilitate salvage
Remove debris
Encourage those affected to tell their stories
Quickly provide some infrastructure
Support local businesses

13. No Single Organization Can Do it All
Not those affected
Not those unaffected
Not the local govt
Not the province
Not the NGOs
Not the businesses
Not the institutions
It takes them all

14. Volunteers in Recovery
Disasters generate an outpouring of altruism
Volunteers can significantly influence the timeliness and success of recovery
Able to provide services that organizations cannot
They will come, so we better be ready

15. Management of Volunteers
Neighbours helping neighbours can build strong community bonds
Unless volunteers are properly managed, they can complicate recovery efforts.
Volunteer management should be assigned to skilled recovery staff

16. Volunteers in State of Florida
Florida Tornado, 1998
3,100 vols helped clean up over several weeks
Estimate for professional cleanup: = $8 million
The actual cost: = $1.4 million due to volunteers
Volunteers shortened cleanup time from 90 days to about 55 days

17. University of Canterbury, 2011

18. ジャパン・タイムズ取材の関連記事
Japan EQ-Tsunami, 2011
Japan Cat Network is a registered non-profit organization dedicated to trap, neuter and return (TNR) as a means of helping Japan’s stray and abandoned cat population.

19. Japan EQ-Tsunami, 2011

20. Volunteers Can Help With Short-Term Recovery…
Animal Care
Child Care
Communication
Damage Assessment
Debris Removal
Elder Care
Housing, Temporary
International Services
Mobile Feeding
Sanitation Services
Stress Relief
Spiritual Care
Translation
Transportation
Warehousing

21. Activity: Think Tank
Discuss the Questions on Short-Term Recovery for Your Table
You will have 30 minutes
Select a Spokesperson
Will have 3 minutes to summarize key points

23. Group Assignments for Think Tank
Podium
Topics 1-A
Topics 1-B
Topics 1-C
Topics 1-A
Topics 1-B
Topics 1-C
Topics 1-D
Topics 1-D

24. Thank You!
Send comments to:
Jim LaMorte

26. Disaster Recovery - After 72 Hours -
Jim LaMorte
Smart Risk Control, Inc.

27. Kobe Earthquake

28. Okanagan Mtn. Park Fire – Kelowna 2003

29. Katrina, New Orleans

30. Chile Earthquake

31. Japan Tsunami

33. Comprehensive Emergency Management
Level of Effort
Event
Business as Usual
Business Continuity
Long-Term Recovery
Response
Local Gov Recovery
Preparedness
Assess Risks
Community Recovery
Mitigation
Time

34. Long-Term Recovery
Reconstruct, replace homes, businesses and infrastructure
Support those who decide to move elsewhere
Build Back Better
Mitigate Hazards – Land use
Enhance Environmental Quality
Secure Energy Sources
Enhance Local Economic Vitality
Enhance Community Quality of Life
Promote local economy

35. Individual Ability to Recover Differs
Individual, family, and community recovery is influenced by social and economic conditions.

36. Volunteers Can Help With Long-Term Recovery…
Advocacy
Child Care
Communication
Construction, Repair
Elder Care
Funds Management
Goods Management
Housing Relocation
Legal Services
Mass Care Long Term
Mitigation Planning
Mobile Feeding
Rebuilding
Spiritual Care
Training
Transportation

37. Volunteers in New Orleans - 2011
Volunteer Projects Still Underway 5 years after Katrina
Reconstruction of homes
Sports fields for schools
Park landscaping
Tool Lending Library

38. Canberra Wildfire
“…Volunteering helped community members transform their feelings of being victims into ones of empowerment, thereby creating a positive basis for long term recovery.”
January …4 people died, 3 people were treated for serious burns at the Royal North Shore Hospital, 49 people admitted to ACT hospitals and 440 people received outpatient care. 488 houses were destroyed in both urban and rural

39. Volunteer opportunities Coastline watchers
Florida State
Volunteer opportunities
Coastline watchers
Pre-oil landfall beach cleanup
Local bird survey
Beach and wildlife monitoring
Seabird rehabilitation
BP Oil Spill, 2010

40. Fairfax County, Virginia
Volunteer Mobilization Team – To Organize and Deploy Volunteers
Clear debris
Distribute water and blankets
Answer county hotline phones
Distribute food and water
Serve as a project coordinator
Assist case management agencies

41. Mitigation may be defined as...
Actions taken before the next disaster to automatically reduce:
The chance of damage, and/or
The adverse consequences
Could be called Prevention, Loss Reduction, Risk Management, other…

42. Mitigation Windows During Initial Construction
During Planned Reconstruction
Retrofitting for Mitigation
Reconstruction Following Disaster (Recovery Phase)

43. Hurricane Protection - Florida
Students helped elderly residents by installing hurricane shutters, roof protection
Local business partners included Home Depot and Southeast Metal Corp., provided instruction and materials

44. Flood Mitigation - Maryland
Local Government and many private-sector organizations such as American Trust Bank, CSX Transportation, Lowe's Home Center
Volunteers and professional contractors raised major appliances to prevent damage from floods
In the homes of elderly and low-income residents of the county.

45. Earthquake Protection – Oakland
Students spent Spring Break helping residents in 300 housing units
Weather-proofed doors and windows
Strapped water heaters to walls
Secured heavy objects so they would not block exits or cause injuries
Business partners included Home Depot

46. Activity: Think Tank
Discuss the Questions on Long-Term Recovery for Your Table
You will have 30 minutes
Select a Spokesperson
Will have 3 minutes to summarize key points

48. Group Assignments for Think Tank
Podium
Topics 2-A
Topics 2-B
Topics 2-C
Topics 2-A
Topics 2-B
Topics 2-C
Topics 2-D
Topics 2-D

49. Thank You!
Send comments to:
Jim LaMorte