2. Oracle Real Estate Management

3. Why is Real Estate Management Important?
“The workplace represents a large portion of an enterprise's overhead cost, second only to labor costs.”
Property Manager Development has received approval from Gartner Inc on 6/24/2003 to use the referenced Gartner material in this presentation only. Other uses of this material MUST receive written approval from Gartner. Please work with Analyst Relations for all quote approval requests.
Gartner, Drive Value Through Workplace Change, Michael Bell, 16-January-2003 1 38 2

4. Oracle Real Estate Management
The Real Estate Market
Oracle Real Estate Management

5. Who do we define as the Real Estate Market?
Entities that lease, own,or manage buildings or facilities that they lease, own, or manage
EVERYBODY has real estate

6. Real Estate Market by Segments
Tenants
May sublease acting as landlord
Segmented by industry
Building Owners
Buy and sell properties
May outsource management of properties
Developers
Construct from ground up
May manage or outsource
Property Management Companies
Don’t own or lease anything
Provide real estate management as a service
May act on behalf of Building Owners, Tenants, or both
Brokers
Facilitate real estate transactions between buyers and sellers

7. Real Estate Market by Industry
Other
Retail/Franchise
Commercial
Real Estate
Healthcare
Comms/
Utilities
General business
Manufacturers
Professional Services
Retail store
Quick service/Fast Food
Banks/Insurance
Investment Real Estate
Developers
Hospitals
Healthcare Services
HMOs
Wireless Carriers
Wireline Carriers
Power/Water/Gas
Government
Army Housing
Property Administration
Military Stores
Higher Education
Campus Management
Dormitories C O R P A T E L S

8. Market Trends
Entities that manage real estate are finally starting to embrace technology
Consolidation of software providers is causing concern
Many of the incumbent solutions built on old technology and don’t have the capital to stay current
Current economics forcing them to manage their real estate holdings and commitments better

9. Markets for Oracle Property Manager
Corporate Real Estate
Large, multi-national
Telecommunications
Commercial Real Estate
REIT’s
Developer/Owners
Retail Real Estate
Fast Food/Chain Restaurants
Banks/Insurance Companies

10. Corporate Real Estate Existing EBS Customers Space Management
Most of the setup already done
Fold real estate transactions into existing business process
Space Management
Understanding current utilization of space to drive economic utilization of space
Landlord Functionality
Supports subleasing of under utilized space
Integration with Enterprise Asset Management
Natural extension of managing space
Integration to Supply Chain

11. The Oracle Real Estate Management Solution Footprint

12. Major Functions of Real Estate
Construction Management
Sales and Marketing/ Deal Management
Lease Administration and Space Management
Facilities Management
Procurement

13. Oracle Real Estate Management
Construction Management
Sales and Marketing/ Deal Management
Lease Administration and Space Management
Facilities Management
Oracle Projects
Site Selection
Construction
Leasehold
Improvement
Build Out
Rebilling
Demolition
Oracle Sales/ Oracle Marketing
Contact Management
Deal Tracking
Collaborative Negotiation
Collateral Management
Oracle Property Manager/ Oracle Financials
Lease Execution
Milestones
Rent Calculation
Transaction Processing
Space Administration
Oracle Enterprise Asset Management
Facilities Requests
Maintenance Requests
Predictive Maintenance
Compliance
Procurement

14. Oracle Real Estate Management
Financials
Oracle Financials
Oracle iReceivables
Oracle Advanced Collections
Oracle Financial and Sales Analyzer
Oracle Internet Expenses
Maintenance Management
Oracle Enterprise Asset Management
Projects
Oracle Projects
Oracle Project Billing
Oracle Project Collaboration
Manufacturing
Oracle Discrete Manufacturing
Procurement
Oracle Purchasing
Oracle iProcurement
Oracle Sourcing
Oracle iSupplier Portal
Sales
Oracle Sales Online
Marketing
Oracle Marketing
Service
Oracle iSupport
Oracle TeleService
Oracle Field Service

15. Solutions by Perspective - Landlord
Financials
Oracle Financials
Oracle iReceivables
Oracle Advanced Collections
Oracle Financial and Sales Analyzer
Oracle Internet Expenses
Maintenance Management
Oracle Enterprise Asset Management
Projects
Oracle Projects
Oracle Project Billing
Oracle Project Collaboration
Manufacturing
Oracle Discrete Manufacturing
Procurement
Oracle Purchasing
Oracle iProcurement
Oracle Sourcing
Oracle iSupplier Portal
Sales
Oracle Sales Online
Marketing
Oracle Marketing
Service
Oracle iSupport
Oracle TeleService
Oracle Field Service

16. Solutions by Perspective – Tenant
Financials
Oracle Financials
Oracle iReceivables
Oracle Advanced Collections
Oracle Financial and Sales Analyzer
Oracle Internet Expenses
Maintenance Management
Oracle Enterprise Asset Management
Projects
Oracle Projects
Oracle Project Billing
Oracle Project Collaboration
Manufacturing
Oracle Discrete Manufacturing
Procurement
Oracle Purchasing
Oracle iProcurement
Oracle Sourcing
Oracle iSupplier Portal
Sales
Oracle Sales Online
Marketing
Oracle Marketing
Service
Oracle iSupport
Oracle TeleService
Oracle Field Service

17. Site Selection & Acquisition
Streamline Real Estate Management
Site Selection & Acquisition
Identify site candidates for lease or purchase
Review and approve acquisition
Construction
Management
Track costs & progress of construction projects
Schedule resources (labor, materials, equipment)
Operations and
Facilities
Management
Service facilities and assets
Meet financial obligations (e.g., lease payments)
Site / Asset Disposal
Track individual and aggregate site profitability
Determine whether to keep or close site

18. Site Selection and Acquisition
Oracle Products
Site Selection
Planning next store opening or office opening or relocation
Intensive data analysis
Acquisition
Opportunity management from a Landlord perspective
Project management from a Tenant perspective
Oracle Sales and
Financial Analyzer
Oracle Discoverer
Oracle Daily Business
Intelligence
Oracle Sales Online
Oracle Marketing
Oracle Projects
Oracle Project Collaboration
Oracle Financials
Oracle Internet Expenses

19. Deal Management Expedite Time to Lease with Collaborative Negotiation
Create Collateral
Property brochures
Websites
Manage Opportunities
Track progress of deal
Share among team members
Virtual Collaboration
Share documents and drawings
Version track living documents
Build Collateral
Track Opportunities
Collect Cost
Market
Negotiate
Execute
Market Property
Lease spaces or entire properties
Leverage contacts
Opportunity Costs
Site inspection
Travel costs
Close the Deal
Collect signatures
Begin abstraction into Oracle Property Manager
Build Relationships
Capture history of all interactions
Use in positioning on next opportunity or opportunity with same entity

20. Construction Management
Oracle Products
Corporate and Retail/Franchise
Leasehold improvements
Refurbishments
Store build outs
Commercial Real Estate
Building construction
Oracle Financials
Oracle Projects
Oracle Project Collaboration
Oracle iProcurement
Oracle Purchasing
Oracle Sourcing
Oracle iSupplier Portal
Oracle Discrete (Project)
Manufacturing

21. Operations and Facilities Management
Oracle Products
Operations
Financial management
Lease execution
Space management
Facilities Management
Facilities request execution
Preventative maintenance
Oracle Financials
Oracle Property Manager
Oracle iReceivables
Oracle Enterprise Asset
Management
Oracle Projects
Oracle Project Collaboration
Oracle Purchasing
Oracle iProcurement
Oracle iSupplier Portal
Oracle iSupport

22. Comprehensive Property Management Improve Lease and Space Administration
Set Terms
Capture property info
Establish contract
Pay & Receive
Create transactions
Automate approvals
Take Action
Exercise options
Ensure compliance
Create Lease
Assign
Transact
Monitor
Execute
Analyze
Allocate Space
Assign tenants
Partition floor space
Track Milestones
Identify key dates
Send alerts
Summarize
Determine utilization
Calculate profitability
Maintain & Leverage
Capture performance and changes to terms
Use for future decisions & negotiations

23. Facilities Management Solution
Enterprise Asset Management
Self-Service Work Request
Extension of eAM
Customer Relationship Management
Oracle iSupport
Oracle TeleService
Oracle Field Service

24. Site/Asset Disposal Corporate Retail/Franchise Commercial
Oracle Products
Corporate
Excess capacity
Consolidation opportunity
Retail/Franchise
Under performing stores
Unused store fixtures
Commercial
Low profitability
Consistently high vacancy rates
Oracle Financials
Oracle Property Manager
Oracle Discoverer
Oracle Sales and
Financial Analyzer

25. Oracle Real Estate Management
Financials
Oracle Financials
Oracle iReceivables
Oracle Advanced Collections
Oracle Financial and Sales Analyzer
Oracle Internet Expenses
Maintenance Management
Oracle Enterprise Asset Management
Projects
Oracle Projects
Oracle Project Billing
Oracle Project Collaboration
Manufacturing
Oracle Discrete Manufacturing
Procurement
Oracle Purchasing
Oracle iProcurement
Oracle Sourcing
Oracle iSupplier Portal
Sales
Oracle Sales Online
Marketing
Oracle Marketing
Service
Oracle iSupport
Oracle TeleService
Oracle Field Service

26. Oracle Real Estate Management Key Value Propositions
Optimize construction execution keeping projects on-time and on-budget
Reduce administrative costs by automating lease execution and optimizing space utilization
Lower maintenance cost with efficient work order and preventative maintenance execution
Provide data transparency through a single repository of real estate activity data

27. Oracle Property Manager
Functional Update

28. Oracle Property Manager
Property Definition
Space Management
Lease Administration
User Definable Billing and Payment Terms
Rent Increases
Variable Rent
Recoveries
Full Integration to Receivables and Payables

29. Recoveries
Oracle’s term for our support of Common Area Maintenance (CAM) functionality
Open design to accommodate any recoverable expense
Integration to Oracle General Ledger but also supports other expense sources
Solidifies our footprint for Commercial Real Estate Management

34. Recoveries Value Propositions
Automates process of CAM billing and reconciliation
Minimizes errors throughout the recovery calculation
Ensures complete recovery of all CAM and other expenses through integration with Oracle General Ledger

35. Dynamic Location Naming
User Definable Labels
Building – Floor – Office
Land – Parcel – Section
Addresses needs across markets
Retail
Mall – Level – Unit
Communications
Site – Tower – Area

36. Date Effective Space Definition
Supports markets that offer or manage flexible space
Allows for definition of prospective or future space
Provides robust data model for sophisticated spaces planning and reporting

37. Oracle Property Manager Key Value Propositions
Reduce operating costs by automating lease execution
Minimize contractual and financial risk with Milestone Management
Identify cost savings/revenue opportunities with Space Administration capabilities
Provide data transparency through a single repository of lease activity data

38. Oracle Property Manager
Current Initiatives

39. Real Estate Daily Business Intelligence
Role Oriented Page
Key Performance Indicators
Management Summaries
Links to Drill-Down Reports

40. CAD Capabilities - Autodesk
Available NOW!
Effort to “standardize” integration between Autodesk and E-Business Suite
White Paper on integration
Reusable templates
Starting with Oracle Property Manager data but will include Oracle Enterprise Asset Management data as well
Public Views created and supported by Oracle Development

41. Real-Time CAD Integration

42. 170 Systems Initiative
170 MarkView Document Management and Imaging System™
The 170 MarkView Document Management and Imaging System™ enables businesses to capture and manage 100% of their information online, regardless of its original source or format.

43. 170 Systems Initiative Proposed Solutions
Image of lease document available during lease abstraction
Intelligent linkage between Reference field and specific place within the lease document
Electronic audit package distribution as support for Recovery (CAM) calculations
Automation of lease abstraction process

44. Oracle Property Manager
Customers

45. Oracle Property Manager Customers
Many Customers Live, Implementing, or Planning Implementations
Spanning Multiple Countries
Australia
Canada
Denmark
France
Hong Kong
Ireland
Japan
Korea
Kuwait
Mexico
New Zealand
Philippines
Qatar
South Africa
Spain
Taiwan
United Arab Emirates
United Kingdom
United States
Venezuela
Across Many Industries
Financial Services
Healthcare
High Tech
Manufacturing
Public Sector
Commercial Real Estate
REIT
Retail/Restaurant
Services
Telecom

46. Oracle Property Manager CAB
Members
Cross Industry representation
Landlord and Tenant representation
Meetings
Physical meetings every 6 to 8 months
Virtual meetings in between
Activities
Enhancement prioritization and voting process
Regular correspondence with Product Analysts
Beta testing engagements
Co-Development opportunities