1. Business Continuity Step 2
Analyze the Company

2. Sub Steps How does Your Company Work? What does Your Company Do?
What is Essential and what isn’t?
What Guides Your Company?
How and what Supports Your Essential Functions?
Business Process Mapping
Priorities

3. How Does Your Company Work?
Review mission statement
Why does the business exist?
What does the business accomplish
Review business values
Shared principals and beliefs that underlie activities
Review organization chart
Identify internal and external customers
Who supplies your company?
Who are your internal customers?
Who are your end users?

4. Large Business Vision/Values
The Boeing Vision is: People working together as a global enterprise for aerospace leadership.
How will we get there?
Run healthy core businesses
Leverage our strengths into new products and services
Open new frontiers
In order to realize our vision, we consider where we are today and where we would like to be tomorrow. There are certain business imperatives on which Boeing places a very strong emphasis.
Detailed customer knowledge and focus that understand, anticipate and respond to customer needs.
Large-scale systems integration that continually develops and advances technical excellence.
A lean enterprise characterized by efficiency, supplier management, short cycle times, high quality and low transaction costs

5. Values
Our Values
At Boeing, we are committed to a set of core values that not only define who we are, but also serve as guideposts to help us become the company we would like to be. We truly live these values every day.
Leadership
We will be a world-class leader in every aspect of our business: in developing our team leadership skills at every level, in our management performance, in the way we design, build and support our products, and in our financial results.
Integrity
We will always take the high road by practicing the highest ethical standards, and by honoring our commitments. We will take personal responsibility for our actions, and treat everyone fairly and with trust and respect.
Quality
We will strive for continuous quality improvement in all that we do, so that we will rank among the world's premier industrial firms in customer, employee and community satisfaction.
Customer Satisfaction
Satisfied customers are essential to our success. We will achieve total customer satisfaction by understanding what the customer wants and delivering it flawlessly.
People Working Together
We recognize our strength and our competitive advantage is -- and always will be -- people. We will continually learn, and share ideas and knowledge. We will encourage cooperative efforts at every level and across all activities in our company.
A Diverse and Involved Team
We value the skills, strengths and perspectives of our diverse team. We will foster a participatory workplace that enables people to get involved in making decisions about their work that advance our common business objectives.
Good Corporate Citizenship
We will provide a safe workplace and protect the environment. We will promote the health and well-being of Boeing people and their families. We will work with our communities by volunteering and financially supporting education and other worthy causes.
Enhancing Shareholder Value
Our business must produce a profit, and we must generate superior returns on the assets entrusted to us by our shareholders. We will ensure our success by satisfying our customers and increasing shareholder value.

6. What Does Your Company Do?
What product do you produce?
Where is the product produced?
What service/s do you provide?
From where is the service provided?
Are you critical to any of your customers?
Are you dependent on any single supplier?
Produce a company profile
Unit or Department overviews
Document key metrics or drivers

7. Your Business Information
Company Profile
General Business Information
Information Type
Your Business Information
Company Name:
Location(s):
Business Unit (if applicable):
Business Division (if applicable):
Business Function:
Primary Line of Business:
Number Of Employees:
Employee Profile: (%Exempt, %Non-Exempt, )
Key Management Contacts:
Other Key Contacts:
Primary Work Shift:
ISO 9000 Certification

8. Company Profile Facilities Information Type Your Business Information
Building Construction: Material
Number of Floors
Square Footage
Age
Grounds
Ownership
Special Function Space On-site:
Unique Equipment: Create a documentation folder with all the pertinent details should you need to replace this equipment.
Electrical Specifications
Cooling/Heating Requirements
Fire Suppression
Fire Alarm
Security Alarm
Lighting Requirements
Interior Décor

9. Your Business Information
Company Profile
Technology
Information Type
Your Business Information
Technology:
Computing Service
Equipment Location
Equipment Capacity
Equipment Utilization
Equipment Supported By
Workstation/Printer Qty.:
Asset Mgmt. System
Ratio Of Pc’s Vs Terminals
Ratio Of Network Printers Vs Standalone
Business Applications:
Direct Support
Indirect Support
Supported By
Electronic Data Interchange (EDI)
Safeguards: (UPS, MSDS, Generator, Safety Program, etc.)

10. Your Business Information
Company Profile
Communications
Information Type
Your Business Information
Voice Telecommunications:
PBX
Voice Mail
Conversant
800 Service
Data Telecommunications:
Frame Relay
Protocols
Topology
Capacity
Other Telecommunications:
Video Conferencing
ISDN
Fiber
FDDI
GEIS
Primary Work Shift:
ISO 9000 Certification:
Future Plans:
Special Equipment

11. What is Essential? Essence of your business
Must do to continue business
Helpful criteria for determination
Process that provides input to another process that is critical
A service level requirement that dictates expected performance
Threshold exceeded: $Y of financial loss in X hours

12. What isn’t Essential Supporting Process Enhancing Process
A process that supports a critical process but is not essential, by itself, to successfully operate the business
Enhancing Process
A process that contributes to a critical or supporting process

13. What Guides Your Company
Federal or State Regulations
Local Ordinances
Company Policies
Values
Business Objectives
Goals
Customer Service Agreements

14. Business Process Mapping
Identify Functions
Identify Inputs
Identify Outputs
Identify Controls (if desired)
Identify Dependencies
Shows connections between process and assists in determination of essential functions

15. Business Process Mapping
Constraints
Process– what you do
Outputs
Inputs
Resources

16. Add water to Coffee Maker
Example
Make Coffee
Buy Beans
Grind Beans
Put into Coffee Maker
Dispense Coffee
Add water to Coffee Maker

17. Priorites Identify a priority for functions Multiple methodologies
Which are most important for delivery of business goods/services?
Multiple methodologies
High – Medium – Low
Numbered -- sequential

18. Essential Function Support
Identify Essential Function Process Activities
Steps in performing function
Identify Supporting Processes
Identify Enhancing Processes
Identify Alternate ways of performing (if any)
Identify Impacts of performing Essential Functions in an alternate way
Is this acceptable?

19. Take Aways
Business Mission/Vision
Company Profile
Essential Functions