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Information Architecture Steffen Schilb

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1 Information Architecture Steffen Schilb (Steffen@cardsort.net)
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting for Information Architecture Usage Areas, Methods and Samples Steffen Schilb IATagung Frankfurt :: 28./ :: Steffen Schilb

2 Card Sorting: The Standard Method Cluster Analysis
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Outline Introduction Card Sorting: The Standard Method Cluster Analysis Computer-Based Card Sorting Card Sorting Variants Conclusion References Questions and Discussion IATagung Frankfurt :: 28./ :: Steffen Schilb

3 1 Introduction Introduction
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Introduction 1 Introduction Was ist Card Sorting? Kurzvorstellung mit Animation Wo wird es eingesetzt? In welcher Phase? Open, Closed Card Sorting Benefit: Labels, mentales Modell, Inhaltsstruktur, Hierarchie Nicht teuer, einfach IATagung Frankfurt :: 28./ :: Steffen Schilb

4 Introduction: Why do People browse the Internet?
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Introduction: Why do People browse the Internet? IATagung Frankfurt :: 28./ :: Steffen Schilb

5 Typical User Behaviour (Wodtke, 2003)
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Introduction: Why do People browse the Internet? Typical User Behaviour (Wodtke, 2003) Search for specific Information Complete a Task Browsing around Problem Information cannot be found IATagung Frankfurt :: 28./ :: Steffen Schilb

6 Hierarchy, Navigation Scheme
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Introduction:Why does this happen? Hierarchy, Navigation Scheme No intuitive Navigation Scheme, Hierarchy People expect Content somewhere else IATagung Frankfurt :: 28./ :: Steffen Schilb

7 Misunderstood Wording
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Introduction:Why does this happen? Misunderstood Wording Inconsistent Terms English Vs. German Ambiguous Terms IATagung Frankfurt :: 28./ :: Steffen Schilb

8 How can this be improved?
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Introduction How can this be improved? IATagung Frankfurt :: 28./ :: Steffen Schilb

9 Card Sorting for Information Architecture: Usage Areas, Methods and Samples
Introduction: How can this be improved? With Card Sorting Users group the Contents and develop a Hierarchy themselves Helps to understand how Users group Information Can provide insight into mental Model Serves as helpful Input to specify IA IATagung Frankfurt :: 28./ :: Steffen Schilb

10 Benfits of Card Sorting
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Introduction Benfits of Card Sorting Simple, Cheap, Quick Established Involves Users Flexible Provides good Results IATagung Frankfurt :: 28./ :: Steffen Schilb

11 Usage Areas Designing a new Site Designing a new Area of a Site
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Introduction Usage Areas Designing a new Site Designing a new Area of a Site Redesigning a Site Early Stages of Prototyping Large Websites IATagung Frankfurt :: 28./ :: Steffen Schilb

12 2 Card Sorting: The Standard Method Card Sorting: The Standard Method
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: The Standard Method 2 Card Sorting: The Standard Method Preparation Conducting the exercise Analysis manual (Data-eyeballing. Simple Taxonomy) IATagung Frankfurt :: 28./ :: Steffen Schilb

13 Preparation Card Sorting: The Standard Method
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: The Standard Method Preparation IATagung Frankfurt :: 28./ :: Steffen Schilb

14 Preparation Write down the Topics Write each Content on a Card
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: The Standard Method Preparation Write down the Topics Write each Content on a Card Size of Cards should be manageable Number of Cards should be manageable (30-100) Label is extremely important IATagung Frankfurt :: 28./ :: Steffen Schilb

15 Politics Album Charts Same Level of Detail Card Sorting: Preparation
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Preparation Same Level of Detail Politics Album Charts IATagung Frankfurt :: 28./ :: Steffen Schilb

16 Tennis Icehockey Cover one distinguished Content
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Preparation Cover one distinguished Content Tennis Icehockey IATagung Frankfurt :: 28./ :: Steffen Schilb

17 Inspiration Opening Hours Describe the Content in a unambiguous Way
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Preparation Describe the Content in a unambiguous Way Inspiration Opening Hours IATagung Frankfurt :: 28./ :: Steffen Schilb

18 Before the Exercise starts...
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Preparation Before the Exercise starts... Define Test Conditions (Single, Group,...) Select Participants Invite Participants IATagung Frankfurt :: 28./ :: Steffen Schilb

19 Conducting the Exercise Card Sorting: Conducting the Exercise
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Conducting the Exercise Conducting the Exercise IATagung Frankfurt :: 28./ :: Steffen Schilb

20 Procedure Welcome Participants Introduce Card Sorting Method
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Conducting the Exercise Procedure Welcome Participants Introduce Card Sorting Method Give Instructions Sorting out Cards Sorting into multiple Categories IATagung Frankfurt :: 28./ :: Steffen Schilb

21 Step 1: Sorting the Cards
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Conducting the Exercise Step 1: Sorting the Cards IATagung Frankfurt :: 28./ :: Steffen Schilb

22 Step 2: Finalizing the Sorting
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Conducting the Exercise Step 2: Finalizing the Sorting IATagung Frankfurt :: 28./ :: Steffen Schilb

23 Step 3: Labeling the Clusters
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Conducting the Exercise Step 3: Labeling the Clusters IATagung Frankfurt :: 28./ :: Steffen Schilb

24 Variant: Closed Card Sorting
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Closed Card Sorting Variant: Closed Card Sorting Categories are predefined Top-down Approach Redesign/Relaunch of Websites IATagung Frankfurt :: 28./ :: Steffen Schilb

25 (Manual) Analysis Card Sorting: Analysis
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Analysis (Manual) Analysis Data-eyeballing Spreadsheet Subjectivity,.... Disadvantages: time-consuming, IATagung Frankfurt :: 28./ :: Steffen Schilb

26 Analysis Methods Documention „Data-Eyeballing“ Spreadsheet Analysis
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Analysis Analysis Methods Documention „Data-Eyeballing“ Spreadsheet Analysis (Clusteranalysis) IATagung Frankfurt :: 28./ :: Steffen Schilb

27 Data-Eyeballing Look for dominant Organization Schemes (Patterns)
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Analysis Data-Eyeballing Look for dominant Organization Schemes (Patterns) Adjust Scheme to make kinds of Categories consistent Set asside the odd Categories that don‘t match IATagung Frankfurt :: 28./ :: Steffen Schilb

28 Result: Simple Taxonomy
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Data-Eyeballing Result: Simple Taxonomy Sport Politik Wirtschaft Fussball 1. Bundesliga 2. Bundesliga ... Tennis Weltrangliste ATP-Turniere Basketball NBA Aktuelles Aus aller Welt Deutschland ... Innenpolitik News Außenpolitik Europa Deutschland News ... Weltweit Börse DAX Dow-Jones IATagung Frankfurt :: 28./ :: Steffen Schilb

29 Attributes of Data-Eyeballing
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Data-Eyeballing Attributes of Data-Eyeballing Efficient Easy and fast But: Highly subjective IATagung Frankfurt :: 28./ :: Steffen Schilb

30 Spreadsheet Analysis Card Sorting: Analysis
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Analysis Spreadsheet Analysis IATagung Frankfurt :: 28./ :: Steffen Schilb

31 Spreadsheet Analysis More information can be found at
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting: Analysis Spreadsheet Analysis More information can be found at Boxes and Arrows: Analyzing Card Sort Results with a Spreadsheet Template IATagung Frankfurt :: 28./ :: Steffen Schilb

32 3 Cluster Analysis Cluster Analysis
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis 3 Cluster Analysis What is Cluster Analysis? Distance Matrix 3 Folien Example Single-Linkage Verfahren 5 Folien Complete Linkage Verfahren 2 Folien Average-Linkage Verfahren 2 Folien IATagung Frankfurt :: 28./ :: Steffen Schilb

33 Cluster Analysis Statistical Analysis Method for identifying Groups
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis Cluster Analysis Statistical Analysis Method for identifying Groups Most common Analysis Method Mostly done with Computer Procedure: Step 1: Distance Matrix Step 2: Tree Diagram IATagung Frankfurt :: 28./ :: Steffen Schilb

34 Distance Matrix Cluster Analysis
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis Distance Matrix IATagung Frankfurt :: 28./ :: Steffen Schilb

35 Example Participant 1 Participant 2 Participant 3
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Distance Matrix Example Participant 1 Participant 2 Participant 3 Projekte AG‘s Aktuelle Projekte Studentisches Fachbereiche Insitute Campus Lageplan Anreise Aktivitäten AG‘s Aktuelle Projekte Studium Fachbereiche Institute Allgemeine Infos Lageplan Anreise Aktivitäten AG‘s Studium Fachbereiche Aktuelle Projekte Institute Informationen Lageplan Anreise IATagung Frankfurt :: 28./ :: Steffen Schilb

36 Distance Matrix P1 Cluster Analysis: Distance Matrix 1.00 0.00
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Distance Matrix Distance Matrix P1 AG‘s Aktuelle Projekte Fach-bereiche Institute Lageplan Anreise 1.00 0.00 Insitute IATagung Frankfurt :: 28./ :: Steffen Schilb

37 Distance Matrix P1 Cluster Analysis: Distance Matrix 1.00 0.00
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Distance Matrix Distance Matrix P1 AG‘s Aktuelle Projekte Fach-bereiche Institute Lageplan Anreise 1.00 0.00 Insitute IATagung Frankfurt :: 28./ :: Steffen Schilb

38 Distance Matrix P1 + P2 Cluster Analysis: Distance Matrix 1.00 0.00
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Distance Matrix Distance Matrix P1 + P2 AG‘s Aktuelle Projekte Fach-bereiche Institute Lageplan Anreise 1.00 0.00 Insitute IATagung Frankfurt :: 28./ :: Steffen Schilb

39 Example Participant 1 Participant 2 Participant 3
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Distance Matrix Example Participant 1 Participant 2 Participant 3 Projekte AG‘s Aktuelle Projekte Studentisches Fachbereiche Insitute Campus Lageplan Anreise Aktivitäten AG‘s Aktuelle Projekte Studium Fachbereiche Institute Allgemeine Infos Lageplan Anreise Aktivitäten AG‘s Studium Fachbereiche Aktuelle Projekte Institute Informationen Lageplan Anreise IATagung Frankfurt :: 28./ :: Steffen Schilb

40 Distance Matrix (P1+P2)+P3
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Distance Matrix Distance Matrix (P1+P2)+P3 AG‘s Aktuelle Projekte Fach-bereiche Institute Lageplan Anreise 1.00 0.33 0.67 0.00 Insitute IATagung Frankfurt :: 28./ :: Steffen Schilb

41 ∑ How to calculate Kt(At/Bt) KF(AF/BF) = T
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Distance Matrix How to calculate T Kt(At/Bt) KF(AF/BF) = t=1 T K: Relative Coordinate A: Relative X-Coordinate B: Relative Y-Coordinate F: Final Matrix T: Number of Participants t: Participant IATagung Frankfurt :: 28./ :: Steffen Schilb

42 From Distance Matrix to Tree Diagrams
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Distance Matrix From Distance Matrix to Tree Diagrams Single Linkage Algorithm Complete Linkage Algorithm Average Linkage Algorithm IATagung Frankfurt :: 28./ :: Steffen Schilb

43 Distance Matrix Cluster Analysis: Single Linkage Algorithm 1.00 0.69
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Single Linkage Algorithm Distance Matrix AG‘s ASTA Aktuelle Projekte Alumni 1.00 0.69 0.42 0.83 0.92 0.81 0.86 IATagung Frankfurt :: 28./ :: Steffen Schilb

44 Card Sorting for Information Architecture: Usage Areas, Methods and Samples
Cluster Analysis: Single Linkage Algorithm How it works Pair (Aktuelle Projekte/AG‘s) is most frequently grouped together (58%) Combine Pair to one Cluster and calculate new Distances d(E; CE1 + CE2) = min{d(E;CE1), d(E;CE2)} d(ASTA; AG‘s + Aktuelle Projekte) = min{d(ASTA;AG‘s), d(ASTA; Aktuelle Projekte)} = min{0.69, 0.92}= 0.69 IATagung Frankfurt :: 28./ :: Steffen Schilb

45 New Distance Matrix Cluster Analysis: Single Linkage Algorithm 1.00
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Single Linkage Algorithm New Distance Matrix AG‘s+ Aktuelle Projekte ASTA Alumni 1.00 0.69 0.83 0.81 IATagung Frankfurt :: 28./ :: Steffen Schilb

46 Steps AG‘s+Aktuelle Projekte 0.42 (AG‘s+Aktuelle Projekte)+ASTA 0.69
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Single Linkage Algorithm Steps AG‘s+Aktuelle Projekte 0.42 (AG‘s+Aktuelle Projekte)+ASTA 0.69 ((AG‘s+Aktuelle Projekte)+ASTA)+Alumni 0.81 IATagung Frankfurt :: 28./ :: Steffen Schilb

47 Final Dendogram Cluster Analysis: Single Linkage Algorithm AG‘s
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Single Linkage Algorithm Final Dendogram AG‘s Aktuelle Projekte ASTA Alumni 0.42 0.69 0.81 0.00 0.50 1.00 IATagung Frankfurt :: 28./ :: Steffen Schilb

48 Attributes min{0.69;0.92}=0.69 Nearest-Neighboor-Method
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Single Linkage Algorithm Attributes min{0.69;0.92}=0.69 Nearest-Neighboor-Method Minimum-Distance Rule Chaining Phenomenon Isolates Outliners (Most important Attribute) IATagung Frankfurt :: 28./ :: Steffen Schilb

49 Attributes max{0.69;0.92}=0.92 Furthest-Neighboor-Method
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Complete Linkage Algorithm Attributes max{0.69;0.92}=0.92 Furthest-Neighboor-Method A lot of small Groups are formed Large groups are mostly formed at the End Does not identify Outliners well IATagung Frankfurt :: 28./ :: Steffen Schilb

50 Attributes 0,5x(0.69) + 0,5x(0.92) = 0.80 Takes mean Distance
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Cluster Analysis: Average Linkage Algorithm Attributes 0,5x(0.69) + 0,5x(0.92) = 0.80 Takes mean Distance No Chaining Phenonemon IATagung Frankfurt :: 28./ :: Steffen Schilb

51 4 Computer-Based Card Sorting Computer-Based Card Sorting
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Computer-Based Card Sorting 4 Computer-Based Card Sorting IATagung Frankfurt :: 28./ :: Steffen Schilb

52 Some Tools EZSort CardSort Computer-Based Card Sorting
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Computer-Based Card Sorting Some Tools EZSort CardSort Advantages and Disadvantages of Computer-Based Card Sorting: Easier in Analysis Perhaps difficult to use Results of Usabiltiy Test of Usort Vorstellung der einzelnen Tools IATagung Frankfurt :: 28./ :: Steffen Schilb

53 EZSort Computer-Based Card Sorting: EZSort
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Computer-Based Card Sorting: EZSort EZSort IATagung Frankfurt :: 28./ :: Steffen Schilb

54 Features Most common Card Sorting Tool Developed by IBM in 1998
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Computer-Based Card Sorting: EZSort Features Most common Card Sorting Tool Developed by IBM in 1998 USort for Sorting the Cards (Open Card Sort) EZCalc for Clusteranalysis Windows-only IATagung Frankfurt :: 28./ :: Steffen Schilb

55 CardSort Computer-Based Card Sorting: CardSort
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Computer-Based Card Sorting: CardSort CardSort IATagung Frankfurt :: 28./ :: Steffen Schilb

56 Features Developed in 2003 www.cardsort.net
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Computer-Based Card Sorting: CardSort Features Developed in 2003 Allows only Card Sorting (open and closed) Analysis with EZCalc Cross-plattform IATagung Frankfurt :: 28./ :: Steffen Schilb

57 Other Tools CardZort http://condor.depaul.edu/~jtoro/cardzort/
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Computer-Based Card Sorting Other Tools CardZort CardSword WebSort Advantages and Disadvantages of Computer-Based Card Sorting: Easier in Analysis Perhaps difficult to use Results of Usabiltiy Test of Usort Vorstellung der einzelnen Tools IATagung Frankfurt :: 28./ :: Steffen Schilb

58 5 Card Sorting Variants Card Sorting Variants
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting Variants 5 Card Sorting Variants IATagung Frankfurt :: 28./ :: Steffen Schilb

59 Card Sorting Variants Card Sorting with Subgroups
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting Variants Card Sorting Variants Card Sorting with Subgroups Labeling the Contents Rating the Contents Advantages and Disadvantages of Computer-Based Card Sorting: Easier in Analysis Perhaps difficult to use Results of Usabiltiy Test of Usort Vorstellung der einzelnen Tools IATagung Frankfurt :: 28./ :: Steffen Schilb

60 Card Sorting with Subgroups
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting Variants: Card Sorting with Subgroups Card Sorting with Subgroups IATagung Frankfurt :: 28./ :: Steffen Schilb

61 Attributes Adding an additional Sorting Step
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting Variants: Card Sorting with Subgroups Attributes Adding an additional Sorting Step First: Forming Clusters (Subgroups) Second: Forming Major Clusters Third: Labeling the (Major) Clusters Advantages and Disadvantages of Computer-Based Card Sorting: Easier in Analysis Perhaps difficult to use Results of Usabiltiy Test of Usort Vorstellung der einzelnen Tools IATagung Frankfurt :: 28./ :: Steffen Schilb

62 Labeling the Contents Card Sorting Variants: Labeling the Contents
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting Variants: Labeling the Contents Labeling the Contents IATagung Frankfurt :: 28./ :: Steffen Schilb

63 Labeling the Contents Cards represent Content Descriptions
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting Variants: Labeling the Contents Labeling the Contents Cards represent Content Descriptions Users label the Contents On this page, students register online for their courses. Advantages and Disadvantages of Computer-Based Card Sorting: Easier in Analysis Perhaps difficult to use Results of Usabiltiy Test of Usort Vorstellung der einzelnen Tools IATagung Frankfurt :: 28./ :: Steffen Schilb

64 Rating the Contents Gerry McGovern (2002)
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting Variants: Rating the Contents Rating the Contents Gerry McGovern (2002) IATagung Frankfurt :: 28./ :: Steffen Schilb

65 Step 1 Step 2 Card Sorting Variants: Rating the Contents
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting Variants: Rating the Contents Step 1 Step 2 Begriff 1 Begriff 20 Begriff 23 Begriff 2 Begriff 1 Begriff 3 Begriff 4 Begriff 5 Begriff 6 Begriff 8 Begriff 14 Begriff 6 Begriff 7 Begriff 9 Begriff 14 Begriff 10 Begriff 16 Begriff 11 Begriff 19 Begriff 13 Begriff 20 Begriff 15 Begriff 7 Begriff 24 Begriff 23 Begriff 17 Begriff 24 Begriff 1 Begriff 18 Begriff 21 Begriff 22 Begriff 4 Begriff 16 Begriff 25 Begriff 26 IATagung Frankfurt :: 28./ :: Steffen Schilb

66 6 Conclusion Conclusion
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Conclusion 6 Conclusion IATagung Frankfurt :: 28./ :: Steffen Schilb

67 Card Sorting for Information Architecture: Usage Areas, Methods and Samples
Conclusion Summary Card Sorting is an easy and cheap Method to get an Insight into the users‘ mental Model Many different Variants Not a silver Bullet Generates Suggestions for Navigation, Hierarchy, Wording IATagung Frankfurt :: 28./ :: Steffen Schilb

68 Summary Can be done paper-based or computer-based
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Conclusion Summary Can be done paper-based or computer-based Computer-based Method is better for Analysis -> Clusteranalysis Manual Method is easier for Users to handle IATagung Frankfurt :: 28./ :: Steffen Schilb

69 Keep in Mind Only for large Websites Users‘ Tasks are not integrated
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Conclusion Keep in Mind Only for large Websites Users‘ Tasks are not integrated May capture “Surface” Characteristics only IATagung Frankfurt :: 28./ :: Steffen Schilb

70 7 References References
Card Sorting for Information Architecture: Usage Areas, Methods and Samples References 7 References IATagung Frankfurt :: 28./ :: Steffen Schilb

71 Links, Books, Articles IAWiki Card Sorting
Card Sorting for Information Architecture: Usage Areas, Methods and Samples References Links, Books, Articles IAWiki Card Sorting Boxes and Arrows James Robertson Donna Maurer IATagung Frankfurt :: 28./ :: Steffen Schilb

72 Thank you! Card Sorting Variants: Card-Based Classification Evaluation
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting Variants: Card-Based Classification Evaluation Thank you! IATagung Frankfurt :: 28./ :: Steffen Schilb

73 8 Questions and Discussion Computer-Based Card Sorting
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Computer-Based Card Sorting 8 Questions and Discussion IATagung Frankfurt :: 28./ :: Steffen Schilb

74 Further Questions? Contact me! Steffen@cardsort.net
Card Sorting for Information Architecture: Usage Areas, Methods and Samples Card Sorting Variants: Card-Based Classification Evaluation Further Questions? Contact me! IATagung Frankfurt :: 28./ :: Steffen Schilb


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