1. Strategic Planning Deanna Herwald Vice President-Quality Management Systems

2. Process Overview 2.1a(1) Master Planning Calendar schedule Timeline created Foundation reviewed Strategic objectives determined Department Strategic Plans created Action plans written Capacity and capability plans updated Company plan finalized Plan deployed and implemented!

3. Master Planning Calendar 2.1a(1)

4. Strategic Plan Timeline 2.1a(1) Budget Strategic Planning Workforce Planning (incl. capacity and capability)

5. The Foundation Mission Statement Why are we here? Company Goals What are we trying to achieve? Code of Conduct What are the rules?

6. Strategic Objectives 2.1b(1)

7. Department Strategic Plan

8. Action Plans 2.2a(2); 2.2a(3) POSEC – Organize - Complete for Stage 2 Project Timeline and Milestones: Standard milestones : Documentation (update Company Glossary, process map(s), process summary and work instructions for all impacted processes) [REQUIRED for all APs] POSEC – Staff - Complete for Stage 1-2 Create Resource Requirements Resource Needed (role/skill/tool) Proposed Employee (name) Estimated Hour Range Training Required Proposed Employee Proposed Training Method Training Date POSEC – Control - Complete for Stage 3 Results Review AP owners enter a record of the monthly results against the measures listed in the Goals/Projected Results section. Results are tracked until SLT approves discontinuation of monitoring.

9. Innovation Company State of the Business meetings Department Knowledge Sharing meetings All Master Planning Calendar meetings Focus on the Future Meetings Strategic Thinking Teams

10. Capacity Planning 2.2a(3) Processes Action Plans Meetings Training Time Off Processes Action Plans Meetings Training Time Off

11. Strategic Plan

12. Department Leader Team All Employees Board of Directors Strategic Planning Team Middle Leadership Team December February January June May April March November October September August July 2.2a(2)

13. Monitor Implementation 4.1b(1)

14. Plan Execution Results 4.1b(1); 2.2a(6)

15. Strategic Objective Results 4.1b(1); 2.2a(2); 2.2a(6)

16. Company Goal Results Category 7

17. Key Lessons Learned Senior Leaders must lead the initiative Planning is driven by departments Process integration improves success Time will be required

18. Questions? Thank you! Our best wishes to you in your pursuit of performance excellence! For more information: www.AmericaNeedsBaldrige.com qms@midwayusa.com