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Published byRoderick Lang Modified over 8 years ago
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DeCA/EU-CD 18 May 071 Virtual Commissary Concept - Europe - “DeCA Europe Downrange” Transforming the Commissary to bring the Benefit to you!
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18 May 072 “DeCA Europe Downrange” Start with a pilot program supporting limited APO’s –Uses the Military Postal System MPS to deliver the benefit –Not intended to replace AAFES –Begin with 500 line items Expand as we refine the process Bring the Agency into the 21 st Century Reach those customers w/o convenient access to existing commissary facilities Goal is to come on line in 2009
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18 May 073 Virtual Commissary Process Customer WEB Virtual Store DeCA Europe Distribution Center Customer Service Cell MPS Satisfied Customer Order Receipt Picking Packing Shipping Billing Replenishment/Case orders Bench Stock Fill Customer Case Orders “DeCA Europe Downrange”
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18 May 074 Customer’s Perspective Commissary items at commissary prices Offer payment options & security Bill-to-ship-to functionality Notification when product shipped Items organized by category Nutritional information Cross-merchandising logic –Offers suggestions to other items Future expansion –Allow 3 rd party to order for service member deployed downrange
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18 May 075 Business Side Customer pricing established at time of order 12-hour window to cancel after customer completes order Pick & complete order selection within 48 hours Provide a Stock assortment which is fluid and changing based on customer demands Serve as the model for future expansions
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18 May 076 “DeCA Europe Downrange”
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18 May 077
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18 May 0711 “DeCA Europe Downrange” Questions?
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