1. 1 WorkplaceWorkplace 14: Inter-Act, 13 th Edition 14: Inter-Act, 13 th Edition

2. 2 Adults Spend 50% of Their Waking Hours at Work Work All other activities

3. Locating Jobs Job openings –Campus career center –Online job posting sites Networking –Uncover the hidden job market. –Reach out to people you know and tell them you are in the job market. –Network at community events. 3

4. 4 The Cover Letter (should be tailored to each job posting) Short — no longer than four paragraphs Express your interest in a position. Include how you learned of the opening. Tell why you are interested in the company. Highlight skills and experiences. Ask directly for an interview.

5. 5 Professional Résumé Professional Résumé Contact information  name, address, telephone number, e-mail Career objective Education Employment history Military background Relevant professional affiliations Community service Personal information Special skills References

6. 6 Cover Letters and Résumés List information clearly. Use a consistent format, including margins, indention, spacing, etc. Proofread so that they are error-free. Use good-quality paper (or, if you are sending via e-mail, use a simple, clear format).

7. Applying Electronically Third-party résumé services are becoming increasingly popular.  E-résumés should use plain text and limited formatting.  E-résumés should contain a list of key words. Online portfolios may include:  Résumé  Examples of your work: video clips, photos  Links to your work 7

8. 8 Preparing for the Interview 1.Do your homework. 2.Based on your research, prepare a list of questions. 3.Rehearse the interview. 4. Dress appropriately and conservatively. 5.Plan to arrive early. 6.Bring materials.

9. 9 The Interview 1.Listen actively. 2.Think before responding. 3.Provide specific examples that highlight your qualifications. 4.Be enthusiastic. 5.Ask questions. 6.Avoid discussing salary and benefits. 7.Thank interviewer.

10. After the Interview 1.Send a thank-you note. 2.Self-assess your performance. 3.Contact the interviewer for feedback. 10

11. Managers should: Communicate expectations Provide useful feedback Employees should: Do more than is expected of them Develop the relationship to the point of mutual trust 11 Communicating with Supervisors and Subordinates

12. Communicating with a Manager Identify how you can help your manager. Volunteer for specific assignments. Clarify assignments. Ask for feedback. Adapt to your manager’s communication preferences. Develop a mentoring relationship. 12

13. Digital Communication Etiquette at Work Match your purpose with the social media device. Respond to ideas, not to people. Use social media to add value to a conversation. Respond appropriately and efficiently. Give praise where appropriate. 13

14. Social Media at Work Check company guidelines prohibiting social networking sites on company computers. Be careful what you “Tweet” to your followers. Messages could get back to supervisors. Consider using a professional networking site such as LinkedIn. Regularly “Google” your own name. Think twice before posting questionable photos or links. 14