1. Root Cause Analysis https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

2. Kaizen Implementation 1 This is also known as the Shewhart cycle, Deming cycle, or PDCA. Other techniques used in conjunction with PDCA include 5 Whys, which is a form of root cause analysis in which the user asks "why" to a problem and finds an answer five successive times. There are normally a series of root causes stemming from one problem, and they can be visualized using fishbone diagrams or tables. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

3. DMAIC Analyze 1 A large number of potential root causes (process inputs, X) of the project problem are identified via root cause analysis (for example a fishbone diagram) https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

4. ISO/IEC 27007 1 Management reviews, including those conducted routinely as part of an operating ISMS to check that everything is in order, and Ad Hoc audits following information security incidents, as part of the root cause analysis to generate corrective actions. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

5. Problem - Examples 1 In business and engineering, a problem is often defined as a difference between actual conditions and those that are required or desired. Consider the case of the asset manager who aims to reallocate cyber capital to best serve the needs of the client. Sometimes, the causes of a problem here are not known, in which case root cause analysis is employed to find the causes and identify corrective actions. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

6. Reliability engineering - Reliability operational assessment 1 The reliability program also includes a systematic root cause analysis that identifies the causal relationships involved in the failure such that effective corrective actions may be implemented https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

7. Reliability engineering - Further reading 1 Gano, Dean L. (2007), "Apollo Root Cause Analysis" (Third Edition), Apollonian Publications, LLC., Richland, Washington https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

8. Safety 1 Root cause analysis to identify causes of a system failure and correct deficiencies. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

9. Information Technology Infrastructure Library - Root cause analysis 1 Others have since developed more advanced root cause analysis methodologies, some with corresponding software applications. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

10. Information Technology Infrastructure Library - Root cause analysis 1 Benefits from employing a standard, structured root cause analysis methodology include: https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

11. Information Technology Infrastructure Library - Root cause analysis 1 Common terms, language, and structure with respect to root cause analysis https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

12. Development Testing - Key Principles of Development Testing 1 Practices that prevent as many defects as possible through a Deming-inspired approach that promotes reducing the opportunity for error via root cause analysis. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

13. Incident management - Incident management process, as defined by ITIL 1 After service restoration, correction of underlying root causes is done by the Problem Management team by a process called Root Cause Analysis (RCA) https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

14. Incident management - Human factors 1 This text will not go into depth on human factors, but will mention a couple of poignant areas that can assist in ensuring after action root cause analysis comes to an effective conclusion, after taking into consideration all the aspects of the cause and effects of an accident/incident https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

15. RPR problem diagnosis - Standards alignment 1 COBIT also defines a problem management process (DS10) with key activity of Perform root cause analysis. RPR is a superset of this step in that it defines a process that covers all of the activities needed to perform Problem investigation amp; diagnosis, including Root Cause identification. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

16. Problem analysis - Computer Science and Algorithmics 1 In computer science and in the part of Artificial Intelligence that deals with algorithms (algorithmics), problem solving encompasses a number of techniques known as algorithms, heuristics, root cause analysis, etc. In these disciplines, problem solving is part of a larger process that encompasses problem determination, Data deduplication|de-duplication, analysis, diagnosis, repair, etc. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

17. Problem analysis - Problem-Solving Strategies 1 * Root cause analysis: identifying the cause of a problem https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

18. Sustainability and systemic change resistance - The change resistance and proper coupling subproblems 1 Jack Harich's 2010 paper on Change Resistance as the Crux of the Environmental Sustainability Problem argues there are two separate problems to solve.Jack Harich, [http://www.thwink.org/sustain/articles/009/Ch angeResistanceAsCrux.htm “Change Resistance as the Crux of the Environmental Sustainability Problem”], System Dynamics Review, January 2010. A root cause analysis and a system dynamics model were used to explain how: https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

19. Sustainability and systemic change resistance - Overcoming systemic change resistance 1 Taking a root cause analysis and system dynamics modeling approach, Harich carefully defined the three characteristics of a root cause and then found a main systemic root cause for both the change resistance and proper coupling subproblems https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

20. Operational Intelligence - Purpose 1 In addition, these metrics act as the starting point for further analysis (drilling down into details, performing root cause analysis — tying anomalies to specific transactions and of the business activity). https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

21. Operational Intelligence - Features 1 ** Root cause analysis https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

22. ITIL - Root cause analysis 1 Others have since developed more advanced root cause analysis methodologies, some with corresponding software applications. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

23. ITIL - Root cause analysis 1 * Common terms, language, and structure with respect to root cause analysis https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

24. Configuration management database 1 CMDBs are used to keep track of the state of different things that are normally referred to as assets, such as products, systems, facilities, software, facilities and people as they exist at specific points in time. The maintenance of such state related information allows for things like the reconstruction of such assets, at any point in their existence, as well as for things such as impact analysis, in the cases of root cause analysis or change management. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

25. Granular configuration automation - Driving factors 1 But the core activity is still handled by a technical specialist “nosing around” the system trying to “figure out” what is wrong based on previous experience and personal expertise.[ http://hosteddocs.ittoolbox.com/GJ102105. pdf Root Cause Analysis for IT Incidents Investigation], IT Toolbox. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

26. Corrective and preventive action - Concepts 1 * Root cause analysis to identify the cause of a discrepancy or deviation and suggest corrective actions of a problem which is identified. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

27. Serviceability (computer) 1 It refers to the ability of technical support personnel to install, configure, and monitor computer products, identify exceptions or faults, Debugging|debug or isolate faults to root cause analysis, and provide hardware or software maintenance in pursuit of solving a problem and restoring the product into service https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

28. Process improvement - Process owner 1 Improvement actions may include the use of problem solving tools that would include risk assessment and root cause analysis https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

29. Patient safety organization - Functions 1 #Analyze sources of error by root cause analysis. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

30. Patient safety organization - Canadian Patient Safety Institute 1 Together with the Institute For Safe Medication Practices Canada and Saskatchewan Health, a Canadian Root cause analysis|Root Cause Analysis Framework is offered to healthcare organizations to analyze the contributing factors that led to a critical incident or close call. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

31. Patient safety organization - Joint Commission on Accreditation of Healthcare Organizations 1 The Commission defines a sentinel event as any unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof.JCAHO: The heath care facility experiencing the sentinel event is expected to complete a thorough root cause analysis, make improvements to the underlying processes, and monitor the effectiveness of the changes https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

32. Revenue assurance - Maturity of Revenue Assurance 1 * Managed: At this level with the use of process metrics, management can effectively control the Revenue Assurance AS-IS process (e.g., for Issue Detection, Root Cause Analysis, Closure) https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

33. Revenue assurance - Detective Processes 1 Root Cause Analysis (RCA) is a method of problem solving that tries to identify the root causes of faults or problems that cause operating events https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

34. Accident 1 Accidents of particularly common types (crashing of Automobile accident|automobiles, events causing fire, etc.) are investigated to identify how to avoid them in the future. This is sometimes called root cause analysis, but does not generally apply to accidents that cannot be Determinism|deterministically predicted. A root cause of an uncommon and purely random accident may never be identified, and thus future similar accidents remain accidental. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

35. Strategic planning - Tools and approaches 1 Once an understanding of the desired endstate is defined, the ATM approach uses Root cause analysis|Root Cause Analysis (RCA) to understand the threats, barriers, and challenges to achieving the endstate https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

36. Configuration management - Configuration management database 1 The benefits of CMDBs include being able to perform functions like root cause analysis, impact analysis, change management, and current state assessment for future state strategy development. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

37. Alternative PHP Cache - Zend Platform 1 It also includes detailed PHP monitoring and root cause analysis support to help in tuning and debugging, session fail-over support for HA (High Availability) needs and other integration capabilities including Java integration. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

38. Occupational injury 1 There are many methods of preventing or reducing industrial injuries, including anticipation of problems by risk assessment, safety training, control banding, personal protective equipment safety guards, mechanisms on machinery, and safety barriers. In addition, past problems can be analyzed to find their root causes by using a technique called root cause analysis. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

39. Root cause analysis 1 'Root cause analysis' ('RCA') is a method of problem solving that tries to identify the root causes of faults or problems. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

40. Root cause analysis 1 Root cause analysis is not a single, sharply defined methodology; there are many different tools, processes, and philosophies for performing RCA. However, several very-broadly defined approaches or schools can be identified by their basic approach or field of origin: safety-based, production-based, process- based, failure-based, and systems-based. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

41. Root cause analysis 1 Despite the different approaches among the various schools of root cause analysis, there are some common principles. It is also possible to define several general processes for performing RCA. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

42. Root cause analysis - General principles of root cause analysis 1 # The primary aim of root cause analysis is to identify the factors that resulted in the nature, the magnitude, the location, and the timing of the harmful outcomes (consequences) of one or more past events in order to identify what behaviours, actions, inactions, or conditions need to be changed to prevent recurrence of similar harmful outcomes and to identify the lessons to be learned to promote the achievement of better consequences https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

43. Root cause analysis - General principles of root cause analysis 1 # To be effective, root cause analysis must be performed systematically, usually as part of an investigation, with conclusions and root causes that are identified backed up by documented evidence. Usually a team effort is required. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

44. Root cause analysis - General principles of root cause analysis 1 # Root cause analysis can help transform a reactive culture (that reacts to problems) into a forward-looking culture that solves problems before they occur or escalate. More importantly, it reduces the frequency of problems occurring over time within the environment where the root cause analysis process is used. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

45. Root cause analysis - General principles of root cause analysis 1 # Root cause analysis is a threat to many cultures and environments. Threats to cultures often meet with resistance. There may be other forms of management support required to achieve root cause analysis effectiveness and success. For example, a non-punitive policy toward problem identifiers may be required. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

46. Nimsoft - History 1 In May 2009 Nimsoft acquired the intellectual property assets of Cittio. Its product capabilities included network discovery, topology mapping, and root cause analysis (RCA) utilizing graph theory.Ellen Messmer, Network World. [http://www.infoworld.com/t/applications/ni msoft-acquires-assets-cittio-027 Nimsoft acquires the assets of Cittio]. May 19, 2009. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

47. Zend Studio 1 Zend Studio is tightly integrated with Zend Server, Zend's pre-integrated, tested PHP application stack. The integration enables developers to quickly set up a complete PHP environment and speed up root cause analysis of problems detected in testing or in the production environment. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

48. Analysis of competing hypotheses - Weaknesses 1 This is a form of root cause analysis. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

49. Scrum pattern 1 A 'scrum pattern' defines a specific problem an IT team development may encounter throughout the life-cycle of an application. Each pattern is created based on the Root cause analysis of project's failure or success: https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

50. Enterprise asset management - Why is EAM important? 1 Asset registers, risk registers, work planning and scheduling, life cycle costing and systematic methods for problem identification, root cause analysis and continuous improvement are increasingly seen as prerequesites for a robust asset management system. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

51. Stockout - Identifying and reducing retail out-of-stocks 1 Improving On-Shelf Availability Through Store-Level Root Cause Analysis: LOG-HSG https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

52. Never events - Recommended actions following a never event 1 # perform a root cause analysis https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

53. RCA (disambiguation) - Technology, science and medicine 1 * Root cause analysis in maintenance engineering https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

54. Kaisen - Implementation 1 Another technique used in conjunction with PDCA is the 5 Whys, which is a form of root cause analysis in which the user asks a series of 5 why questions about a failure that has occurred, basing each subsequent question on the answer to the previous. There are normally a series of causes stemming from one root cause, and they can be visualized using Ishikawa diagram|fishbone diagrams or tables. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

55. Lean accounting - Lean performance measurements 1 These boards show the value stream performance measurements, pareto charts (or other root cause analysis), and information about the CI projects https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

56. System safety - Root cause analysis 1 Others are Event and Causal Factor Analysis (ECFA), Multilinear Events Sequencing, Sequentially Timed Events Plotting Procedure, Savannah River Plant Root Cause Analysis System. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

57. Trizics - Overview 1 Unlike Classical TRIZ, TRIZICS can be used for root cause analysis https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

58. Trizics - Overview 1 *'Type 1'- Use: The Root Cause Analysis incorporating TRIZ tools Algorithm, Cause- Effect Chain Analysis (similar to Why- Because analysis) and Subversion Analysis https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

59. Sham peer review - Development of the Patient Safety Organization (PSO) 1 In PSOs, root cause analysis and near misses are evaluated in an attempt to avert major errors. Participants in PSOs are immune from prosecution in civil, criminal, and administrative hearings. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

60. Event correlation - Step-by-step decomposition 1 Event correlation can be decomposed into four steps: event filtering, event aggregation, event masking and root cause analysis. A fifth step (action triggering) is often associated with event correlation and therefore briefly mentioned here. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

61. Event correlation - Root cause analysis 1 Root cause analysis is the last and most complex step of event correlation https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

62. Bleiburg tragedy - Number of victims 1 * British political scientist David B. MacDonald|D. B. MacDonald wrote a comprehensive root cause analysis of the inflated numbers in his 2003 book: https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

63. Process area (CMMI) - Quantitative Project Management (QPM) 1 ** SP 2.3 Perform Root Cause Analysis https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

64. Computerized physician order entry - Features of CPOE systems 1 ;Management :The system delivers statistical reports online so that managers can analyze patient census and make changes in staffing, replace inventory and audit utilization and productivity throughout the organization. Data is collected for training, planning, and root cause analysis for patient safety events. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

65. Medical peer review - Overview 1 The Patient Safety and Quality Improvement Act of 2005 (Public Law 109- 41) created Patient Safety Organizations, whose participants are immune from prosecution in civil, criminal, and administrative hearings, in order to act in parallel with peer review boards, using root cause analysis and evaluation of near misses in systems failure analysis. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

66. Joel Spolsky - Biography 1 It implies a quick, immediate solution for fixing an incident and a second, slower fix for preventing the same problem from occurring again by targeting the Root cause analysis|root cause https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

67. 3DiTeams - Purpose 1 The Joint Commission|Joint Commission on Accreditation of Healthcare Organizations recognizes lapses in teamwork and communication as a Root cause analysis|root cause in nearly 70 percent of sentinel events. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

68. Production support - Production job/program code correction 1 If the Production error occurred due to programming errors then a request is created for the Development team to correct programming errors. Problem is identified, defined and root cause analysis is performed. The programming error is fixed using normal SDLC process - analysis/design/programming/QA/testing/rele ase. The new version of the Production job/program is deployed and verified/validated. https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

69. Patient Safety and Quality Improvement Act - Definitions 1 Patient safety work product includes any data, reports, records, memoranda, analyses (such as root cause analysis|root cause analyses), or written or oral statements (or copies of any of this material), which could improve patient safety, health care quality, or health care outcomes, that are assembled or developed by a provider for reporting to a PSO and are reported to a PSO https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

70. List of perception-related topics - Problem solving 1 ** Root cause analysis ndash; identifying the cause of a problem https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

71. List of acronyms in oil and gas exploration and production - R 1 *RCA – Root cause analysis|Root Cause Analysis https://store.theartofservice.com/the-root-cause-analysis-toolkit.html

72. For More Information, Visit: https://store.theartofservice.com/th e-root-cause-analysis-toolkit.html https://store.theartofservice.com/th e-root-cause-analysis-toolkit.html The Art of Service https://store.theartofservice.com