1. UPDATE: One Stop Shop Centre

3. 3 LOCAL INSTITUTIONS THAT AIM TO ASSIST

4. KZN INVESTMENT PROTOCOL National and Provincial Policy Framework Regulatory bodies Labour laws Environmental laws and approval processes Land acquisition (including Ingonyama Trust Land) Property acquisition and development Business registration processes Utilities connections Import/Export regulations Customs Clearance Procedures Tax regulations Investment support measures (incentives) Municipal regulations Trade agreements

5. CHALLENGES FACED BY INVESTORS Immigration – Applications for business permits Zoning of landIssuing of licences (ITAC, SARS, CIPC, etc) Water Use Licence Applications – Delays experienced (360 days) Environment Impact Assessment

6. CHALLENGES FACED BY INVESTORS Availability of industrial, well serviced land within the Province Labour legislationsApplications for UtilitiesFinance applications

7. ONE STOP SHOP is an investment facilitation or a “single-window” mechanism where relevant government agencies are brought to single cohesive structure that coordinates and streamlines processes to provide prompt, efficient and transparent services to investors

8. Role of a One Stop Shop It shortens and simplifies administrative procedures and guidelines for issuance of business approvals, permits and licenses, thereby removing bottlenecks faced by investors in establishing and running businesses. It will provide:  Facilitation of the entire investment value chain;  Will provide specialist advisory services to investors;  Co-ordination between the various line ministries;  Communication of these services to potential investors; and  Be the single-window clearance for registration, licensing and permits.

9. Key Features of a One Stop Shop... Planning & coordination Regulatory documentation Utilities Shared services Information dissemination Licensing & permits Information search One Stop Shop

10. Secretariat Contact Centre Investor Service & Aftercare Stakeholder Management Due Diligence, Incentive Facilitation, Funding & Finance Inter- Governmental Facilitation Investor Information Immigration, Labour & Talent Licensing, Permits & Registrations Marketing, Communication, Operations, Legal & Financial Management IT and CRM Regulatory & Compliance Monitoring & Evaluation Environmental Impact Assessment New and Existing Investor Inter-phase

11. One stop shop pilot done with GGDA, at Gauteng Investment Centre (GIC) VFS Centre, introduced at GIC, on 1 June by Minister Gigaba, for corporate and business permits Long term, Expedited Visas beyond BRICS Countries in pipeline to be introduced Facilitated energy connection for TEGA Industries with Ekurhuleni Municipality allowing them to expand a second plant National Investment Clearing House – led by the DTI Other Centres in South Africa

12. What is Proposed A central nodal operational structure needs to be established at provincial level to act as an implementing body and to serve as the convener and one stop shop, to effectively service investors, local and foreign, coordinate the One Stop Shop’s in the SEZ’s and the work of TIKZN in line partnership with national departments and local authorities The One Stop Shop would function through TIKZN The policy matters regarding investment and business will be channelled centre through to the DTI (championed by MEC)

13. WORK DONE TO DATE Project Purpose and Programme TIKZN commissioned a Study for the Establishment of the One-Stop-Shop Work to Date (commenced Oct 2015): – Focus Groups and Interviews held – Online and Telephonic Survey of Chambers, Associations and Industry Groupings as well as DMs – Case Studies, domestic and international Investor Centres considered Emerging Gaps – what Could, Should, Must the TIKZN 1-Stop Investor Centre Include as a Key Service Offering to support Investors? Towards the Options for Feasibility Testing KZN GROWTH COALITION KZN GROWTH COALITION SEZS & DEVELOPMENT AGENCIES SEZS & DEVELOPMENT AGENCIES TIKZN TEAM and BOARD TIKZN TEAM and BOARD FINANCIERS (Funds and Banks) FINANCIERS (Funds and Banks) One-on-ones included: PMB Chamber, DCCI, 1- Stop eThekwini, DARDLR, EY One-on-ones included: PMB Chamber, DCCI, 1- Stop eThekwini, DARDLR, EY

14. Next Steps Feasibility testing: – Location planning, physical concept, ICT systems concept and financial viability considered in terms of gap needs assessment Detailed Business Planning and Implementation Strategy – Procedures, Ops planning, HR needs, Financial plan, Monitoring – Support planning – Integration planning with key external departments/agencies/bodies Submission For Approval

15. Thank You