1. When You Call 911 Emergency Medical Technicians - Paramedics

2. Emergencies Accidents Accidents Allergic reactions Allergic reactions Bleeding, uncontrolled Bleeding, uncontrolled Breathing difficulty Breathing difficulty Broken bones Broken bones Burns Burns Heart attack Heart attack Overdose Overdose Stroke Stroke Unconsciousness Unconsciousness Almost everyone finds themselves in need of emergency services sometime in their life.

3. Emergency Medical Service Providers City or county government City or county government Fire department Fire department Hospital Hospital Private ambulance service Private ambulance service Or a combination of the above Or a combination of the above EMS care may be provided by a:

4. Emergency Medical Service Responders Paramedics Paramedics EMT-I - Emergency Medical Technicians - Intermediate EMT-I - Emergency Medical Technicians - Intermediate EMT - Emergency Medical Technicians - Basic EMT - Emergency Medical Technicians - Basic ECA - Emergency Care Attendants ECA - Emergency Care Attendants EMS responders are generally categorized as:

5. Emergency Medical Service Dispatchers Calm the caller Calm the caller Get needed information about the emergency Get needed information about the emergency Send the Emergency Medical crew to the scene of the emergency Send the Emergency Medical crew to the scene of the emergency May give the caller instructions to help stabilize the patient until help arrives May give the caller instructions to help stabilize the patient until help arrives When you call 911, an Emergency Medical Services Dispatcher will answer. The dispatcher will:

6. Emergency Medical Services First Responders – generally smaller, quick vehicles that can easily negotiate traffic. Equipped with basic first aid tools. First Responders – generally smaller, quick vehicles that can easily negotiate traffic. Equipped with basic first aid tools. Ambulances – Mobile ICUs. Equipped with advanced life saving supplies and equipment. Transports patient. Ambulances – Mobile ICUs. Equipped with advanced life saving supplies and equipment. Transports patient. Aircraft – Includes fixed-wing or helicopters. For quick and/or long distance transportation. Aircraft – Includes fixed-wing or helicopters. For quick and/or long distance transportation. Fire Engines – Carry equipment for heavy rescue and extrication. For example: Jaws of Life® Fire Engines – Carry equipment for heavy rescue and extrication. For example: Jaws of Life® EMS providers respond to emergency scenes in several ways:

10. Emergency Departments Physicians trained in Emergency Medicine Physicians trained in Emergency Medicine Nurses trained for trauma care Nurses trained for trauma care Support Staff Support Staff Emergency Medical Technicians Emergency Medical Technicians X-ray Technicians X-ray Technicians Respiratory Technicians Respiratory Technicians Specialized trauma equipment Specialized trauma equipment Medical care continues when the patient arrives at the Emergency Department. Features of Emergency Departments include: