1. MSA Orientation – v203a 1 What’s RIGHT with the CMMI?!? Pat O’Toole (PACT.otoole@att.net)

2. MSA Orientation – v203a 2 Agenda  Quick Look at a Process Area  What’s RIGHT – Part 1 –Staged vs. Continuous Representation  What’s RIGHT – Part 2 –Generic Goals and Practices  What’s RIGHT – Part 3 –Base and Advanced Practices –Mapping Practices to Goals –Required/Expected/Informative –Process Area Categories

3. MSA Orientation – v203a 3 Agenda  Quick Look at a Process Area  What’s RIGHT – Part 1 –Staged vs. Continuous Representation  What’s RIGHT – Part 2 –Generic Goals and Practices  What’s RIGHT – Part 3 –Base and Advanced Practices –Mapping Practices to Goals –Required/Expected/Informative –Process Area Categories

4. MSA Orientation – v203a 4 Purpose

5. MSA Orientation – v203a 5 Introductory Notes

6. MSA Orientation – v203a 6 Related Process Areas

7. MSA Orientation – v203a 7 Specific Goals

8. MSA Orientation – v203a 8 Generic Goals

9. MSA Orientation – v203a 9 Practice-to-Goal Relationship Table

10. MSA Orientation – v203a 10 Specific Practices by Goal

11. MSA Orientation – v203a 11 Specific Practices

12. MSA Orientation – v203a 12 Specific Practice – Work Products

13. MSA Orientation – v203a 13 Specific Practice – Subpractices

14. MSA Orientation – v203a 14 Generic Practices

15. MSA Orientation – v203a 15 Generic Practices Elaborations

16. MSA Orientation – v203a 16 Agenda  Quick Look at a Process Area  What’s RIGHT – Part 1 –Staged vs. Continuous Representation  What’s RIGHT – Part 2 –Generic Goals and Practices  What’s RIGHT – Part 3 –Base and Advanced Practices –Mapping Practices to Goals –Required/Expected/Informative –Process Area Categories

17. MSA Orientation – v203a 17 One Model, Two Representations  Staged Representation –Same as CMM for Software –Prescriptive ordering of improvement areas –Organizational Change Model –“Maturity Levels” – group of process areas  Continuous Representation –Same as System Engineering CMM –Basic vs. advanced process areas –“Capability Levels” – each process area individually

18. MSA Orientation – v203a 18

19. MSA Orientation – v203a 19 Capability Levels  Ability to perform, control, and improve performance within a Process Area  Six capability levels –0: Incomplete –1: Performed –2: Managed –3: Defined –4: Quantitatively Managed –5: Optimizing

20. MSA Orientation – v203a 20 Equivalent Staging – ML2

21. MSA Orientation – v203a 21 Equivalent Staging – ML3

22. MSA Orientation – v203a 22 Staged Equivalence - 1

23. MSA Orientation – v203a 23 Staged Equivalence - 2

24. MSA Orientation – v203a 24 Staged Equivalence - 3

25. MSA Orientation – v203a 25 Staged Equivalence - 4

26. MSA Orientation – v203a 26 Staged Equivalence - 5

27. MSA Orientation – v203a 27 Staged Equivalence - 6

28. MSA Orientation – v203a 28 Exploiting the Best of Both  Staged Representation –Management and customers love it: 1 simple number –Organizational Change Model  Continuous Representation –Different organizations have different needs/pain –There are 14 process areas at maturity level 3! –Finer level of planning and tracking improvements  Hybrid Approach –Use Staged to establish long range goal –Used Continuous to plan, execute, and track

29. MSA Orientation – v203a 29 Maturity Level 2 Example

30. MSA Orientation – v203a 30 Maturity Level 3 Example

31. MSA Orientation – v203a 31 Agenda  Quick Look at a Process Area  What’s RIGHT – Part 1 –Staged vs. Continuous Representation  What’s RIGHT – Part 2 –Generic Goals and Practices  What’s RIGHT – Part 3 –Base and Advanced Practices –Mapping Practices to Goals –Required/Expected/Informative –Process Area Categories

32. MSA Orientation – v203a 32 Structural Overview

33. MSA Orientation – v203a 33 Generic Goals

34. MSA Orientation – v203a 34 Generic Practices: Capability Level 2  Very Familiar –Establish an Organizational Policy –Provide Resources –Train People –Objectively Evaluate Adherence –Review Status with Higher Level Mgt  Somewhat Familiar –Assign Responsibility –Plan the Process –Monitor and Control the Process  “New and Improved” –Manage Configurations –Identify and Involve Relevant Stakeholders

35. MSA Orientation – v203a 35 And There’s More…  CL3 Defined Process –Establish a Defined Process –Collect Improvement Information  CL4 Quantitatively Managed Process –Establish Quantitative Objectives for the Process –Stabilize Subprocess Performance  CL5 Optimizing Process –Ensure Continuous Process Improvement –Correct Root Causes of Problems

36. MSA Orientation – v203a 36 Agenda  Quick Look at a Process Area  What’s RIGHT – Part 1 –Staged vs. Continuous Representation  What’s RIGHT – Part 2 –Generic Goals and Practices  What’s RIGHT – Part 3 –Base and Advanced Practices –Mapping Practices to Goals –Required/Expected/Informative –Process Area Categories

37. MSA Orientation – v203a 37 Base/Advanced Practices  Base practices: associated with CL1  Advanced practices: associated with CL2+  Some advanced practices build on base practices, others do not

38. MSA Orientation – v203a 38 Base/Advanced Practices

39. MSA Orientation – v203a 39 Agenda  Quick Look at a Process Area  What’s RIGHT – Part 1 –Staged vs. Continuous Representation  What’s RIGHT – Part 2 –Generic Goals and Practices  What’s RIGHT – Part 3 –Base and Advanced Practices –Mapping Practices to Goals –Required/Expected/Informative –Process Area Categories

40. MSA Orientation – v203a 40 Mapping Practices to Goals - CMM

41. MSA Orientation – v203a 41 Mapping Practices to Goals - CMMI

42. MSA Orientation – v203a 42 Agenda  Quick Look at a Process Area  What’s RIGHT – Part 1 –Staged vs. Continuous Representation  What’s RIGHT – Part 2 –Generic Goals and Practices  What’s RIGHT – Part 3 –Base and Advanced Practices –Mapping Practices to Goals –Required/Expected/Informative –Process Area Categories

43. MSA Orientation – v203a 43 Required/Expected/Informative  Required components –Specific and generic goals –Achieved by planned and implemented processes  Expected components –Specific and generic practices –Typical implementation to achieve a goal –Practices as described or acceptable alternatives  Informative components –Everything else

44. MSA Orientation – v203a 44 Required/Expected/Informative  Informative Components –Typical Work Products  Provide example outputs from a practice –Subpractices  Detailed descriptions that provide guidance for interpreting the practices –Generic Practice Elaborations  Provide guidance on how the generic practices should uniquely be applied to the Process Area

45. MSA Orientation – v203a 45 Agenda  Quick Look at a Process Area  What’s RIGHT – Part 1 –Staged vs. Continuous Representation  What’s RIGHT – Part 2 –Generic Goals and Practices  What’s RIGHT – Part 3 –Base and Advanced Practices –Mapping Practices to Goals –Required/Expected/Informative –Process Area Categories

46. MSA Orientation – v203a 46 Process Area Categories  Project Management  Engineering  Support  Process Management

47. MSA Orientation – v203a 47 Project Management PAs  Basic Project Management PAs –Project Planning –Project Monitoring and Control –Supplier Agreement Management  Advanced Project Management PAs –Integrated Project Management –Risk Management –Integrated Supplier Management –Integrated Teaming –Quantitative Project Management

48. MSA Orientation – v203a 48 Engineering PAs  Engineering Process Areas –Requirements Management –Requirements Development –Technical Solution –Product Integration –Verification –Validation

49. MSA Orientation – v203a 49 Support PAs  Basic Support PAs –Configuration Management –Process and Product Quality Assurance –Measurement and Analysis  Advanced Support PAs –Decision Analysis and Resolution –Organizational Environment for Integration –Causal Analysis and Resolution

50. MSA Orientation – v203a 50 Process Management PAs  Basic Process Management PAs –Organizational Process Focus –Organizational Process Definition –Organizational Training  Advanced Process Management PAs –Organizational Process Performance –Organizational Innovation and Deployment

51. MSA Orientation – v203a 51 Verifying the Requirements  This presentation will provide [1] a high-level overview of the new model, primarily focusing on what’s RIGHT with the CMMI. Participants will learn about [2] the model’s dual representation – staged and continuous – and will [3] understand how they can use the benefits of both to their best advantage. They will learn about [4] specific vs. generic practices, [5] base vs. advanced practices, and will [6] become world-class experts in the concept of “equivalent staging.”

52. MSA Orientation – v203a 52 Questions? Pat O’Toole PACT.otoole@att.net